Smith.ai Live Website Chat vs. Welcome Commerce
Smith.ai Live Website Chat vs. Welcome Commerce
Product | Rating | Most Used By | Product Summary | Starting Price |
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Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 | |
Welcome Commerce | N/A | Welcome is live chat software for eCommerce brands. It enables users to chat with shoppers on their eCommerce site in order to answer questions and provide additional product information, with the ultimate goals of increasing conversion and purchase size, and decreasing returns. | N/A |
Smith.ai Live Website Chat | Welcome Commerce | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | — | ||||||||||||||
More Pricing Information |
Smith.ai Live Website Chat | Welcome Commerce | |
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Top Pros |
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Top Cons |
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Smith.ai Live Website Chat | Welcome Commerce | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Smith.ai Live Website Chat | Welcome Commerce | |
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Likelihood to Recommend | 9.1 (15 ratings) | - (0 ratings) |
Usability | 8.6 (9 ratings) | - (0 ratings) |
Support Rating | 9.0 (14 ratings) | - (0 ratings) |
Smith.ai Live Website Chat | Welcome Commerce | |
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Likelihood to Recommend | Smith.ai | Welcome Commerce No answers on this topic |
Pros | Smith.ai | Welcome Commerce No answers on this topic |
Cons | Smith.ai | Welcome Commerce No answers on this topic |
Usability | Smith.ai | Welcome Commerce No answers on this topic |
Support Rating | Smith.ai | Welcome Commerce No answers on this topic |
Alternatives Considered | Smith.ai | Welcome Commerce No answers on this topic |
Return on Investment | Smith.ai | Welcome Commerce No answers on this topic |
ScreenShots | Smith.ai Live Website Chat Screenshots |