Likelihood to Recommend Snaplogic is unique from other IPASS tools if you're very sensitive about data security as they have an on-premise option where your data never needs to leave your data center. And data pipelines can be quickly created if Snaplogic has the requisite connector to your data sources. On the downside, if you're transforming a large amount of data for example in training machine learning models, a tool with elastic compute capability is more appropriate.
Read full review Mashery is great when it comes to deployment to your own datacenter and when it comes to managing third party API's like Salesforce using Mashery Cloud version. I would be a little bit more careful when deploying it on
Kubernetes as it was not designed for it. New version 5 is re-architected to run more on natively on
Kubernetes , but we have not tested it yet.
Read full review Pros Easy access to any type of source system. Data could be in any format. Very beautiful visual representation of transforms that makes it super easy to use it by any non developer. It can be run in cloud or on-premise. helping you choose your comfort of security. Has pretty good customer support and have recently started their community forum as well. Read full review Easy integration of the TIBCO Cloud Mashery developer portal allows simple onboarding and user and application management. Configuration of TIBCO Cloud Mashery is both flexible and focused to address the main tasks for an API Management solution. The built-in OAuth Token capabilities provide a quick start to properly manage application access. Read full review Cons They need to have a way to connect to GitHub to allow the users to maintain their version control in GitHub. This is a missing functionality. As pipelines become complex, it's difficult to have all the snaps stitched together - just like to see it done differently. They do not have a way to start/stop a preview. This is hard to use, especially if you have to stop an accidental preview invocation. Read full review The "Control Center" admin dashboard is not performant. We have a lot of configuration data in Mashery (many endpoints, many plans, many users, many keys, etc.) and the website struggles with the volume of data it has to deal with. Their systems have limitations that make it more difficult for us to operate the way we would like. For example, there is a limit to the number of API Definitions we can create, as well as a limit to the number of Endpoints we can define in a Plan. Their support organization leaves a lot to be desired. Responses are slow, and when they do come they are often inadequate. We have to re-phrase the question to get them to answer it differently, or we have to repeatedly follow up to ask for additional clarifying information. Read full review Likelihood to Renew This has been hands down the BEST software company I have ever used and dealt with. I am a 25 year IT veteran at this college. They go above and beyond in soliciting our feedback/input and proactively follow up about bugs, issues, etc. I have given multiple potential clients my thoughts and after seeing the SL demo they all sign up. I appreciate their support model, it's REFRESHING!
Read full review Ease of use.
Manny Rechani Program Manager (Consultant) - Application Programming Interface (API)
Read full review Usability It is very powerful but has a steep learning curve
Read full review i find some of the package adding and key are complex . UI experience is bad . Every step need front and backward navigation too much. It would be better if endpoint itself contain package and key addiction option
Read full review Support Rating They can be prompt but they have not been as useful as I've wanted. We had a bug that affected many of our customers through an API connection between SnapLogic and our platform. Eventually they were able to figure it out, but it took a long time of negotiating between our engineering team and theirs. Additionally, we installed the SnapLogic groundplex for our customers and we've run into a bunch of problems of connectivity. If SnapLogic offered to be on those calls with our clients to troubleshoot how to fix these problems, I would give them a better grade here.
Read full review Support has been good overall.
Manny Rechani Program Manager (Consultant) - Application Programming Interface (API)
Read full review Implementation Rating The groundplex in our VPC is very nice for security reasons and the SnapLogic team was extremely helpful during our implementation
Read full review Initially it was difficult to understand . after few day , it was easy
Read full review Alternatives Considered We opted for SnapLogic due its ease of use and the flexibility it offers, it was the platform that was strongest in both application integration and data integration and both were use cases we wanted to be able to cover.
Read full review I've really only looked at Mashery since it has been around a very long time and has a rich feature set. I do know our platform teams are looking into AWS gateway but not sure this product has everything we need.
Read full review Return on Investment We have cut development time down by at least 70% The software was more on the expensive side at renewal which required some further approvals to be sought for the spend More developers are able to build and use Snaplogic pipelines in their projects Read full review As a API Mediation layer it has helped with the troublesome port setup with internal and external clients. Meaning it made that easy to the client that they know where to go for access to an API. The interactive documentation is very well put together and has reduced the time that developers have to go back and forth with each other to figure how to call the API. Read full review ScreenShots TIBCO Cloud API Management Screenshots