Snow License Manager vs. Spiceworks Help Desk
Snow License Manager vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Snow License Manager | N/A | Snow License Manager enables organizations to gain an accurate view of software usage and entitlements. Organizations can then dynamically reconcile these findings against license entitlements to optimize their IT environments and be audit-ready. HOW IT WORKS Snow License Manager is the central hub for the Snow Software Asset Management platform, providing a unified view of installed software, SaaS, cloud resources and hardware. With Snow License Manager, usage data is… | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
Snow License Manager | Spiceworks Help Desk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Snow License Manager | Spiceworks Help Desk | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Snow License Manager | Spiceworks Help Desk | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Freshservice Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Freshservice Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Snow License Manager | Spiceworks Help Desk | |
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Likelihood to Recommend | 8.3 (16 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | 10.0 (29 ratings) |
Usability | 7.4 (15 ratings) | 8.6 (8 ratings) |
Availability | 9.1 (1 ratings) | 10.0 (3 ratings) |
Performance | 9.1 (1 ratings) | 8.0 (1 ratings) |
Support Rating | 7.3 (1 ratings) | 8.7 (26 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (1 ratings) | 10.0 (7 ratings) |
Configurability | 9.1 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.1 (1 ratings) | - (0 ratings) |
Ease of integration | 7.8 (13 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | 10.0 (1 ratings) |
Professional Services | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (1 ratings) | - (0 ratings) |
Snow License Manager | Spiceworks Help Desk | |
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Likelihood to Recommend | Snow Software | Spiceworks Ziff Davis |
Pros | Snow Software | Spiceworks Ziff Davis |
Cons | Snow Software | Spiceworks Ziff Davis |
Likelihood to Renew | Snow Software | Spiceworks Ziff Davis |
Usability | Snow Software | Spiceworks Ziff Davis |
Reliability and Availability | Snow Software | Spiceworks Ziff Davis |
Performance | Snow Software | Spiceworks Ziff Davis No answers on this topic |
Support Rating | Snow Software | Spiceworks Ziff Davis |
In-Person Training | Snow Software | Spiceworks Ziff Davis No answers on this topic |
Implementation Rating | Snow Software | Spiceworks Ziff Davis |
Alternatives Considered | Snow Software | Spiceworks Ziff Davis |
Scalability | Snow Software | Spiceworks Ziff Davis No answers on this topic |
Professional Services | Snow Software | Spiceworks Ziff Davis No answers on this topic |
Return on Investment | Snow Software | Spiceworks Ziff Davis |
ScreenShots | Snow License Manager Screenshots |