Sprinklr Service vs. Toshiba Strata CIX
Sprinklr Service vs. Toshiba Strata CIX
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat | |
Toshiba Strata CIX | N/A | Toshiba's Strata CIX is an IP communications platform that supports legacy digital technology as well, for companies that want to continue using legacy equipment or move to an IP based model in a less total and immediate fashion. | N/A |
Sprinklr Service | Toshiba Strata CIX | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Omnichannel Automation, AI and Insights Reporting | — | ||||||||||||||
More Pricing Information |
Sprinklr Service | Toshiba Strata CIX | |
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Ask people about this product | See helpful people who have experience with this product | |
Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sprinklr Service | Toshiba Strata CIX | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sprinklr Service | Toshiba Strata CIX | |
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Likelihood to Recommend | 8.5 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (7 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 9.9 (3 ratings) | - (0 ratings) |
Support Rating | 9.1 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
Sprinklr Service | Toshiba Strata CIX | |
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Likelihood to Recommend | Sprinklr | Toshiba No answers on this topic |
Pros | Sprinklr | Toshiba No answers on this topic |
Cons | Sprinklr | Toshiba No answers on this topic |
Likelihood to Renew | Sprinklr | Toshiba No answers on this topic |
Usability | Sprinklr | Toshiba No answers on this topic |
Reliability and Availability | Sprinklr | Toshiba No answers on this topic |
Performance | Sprinklr | Toshiba No answers on this topic |
Support Rating | Sprinklr | Toshiba No answers on this topic |
In-Person Training | Sprinklr | Toshiba No answers on this topic |
Implementation Rating | Sprinklr | Toshiba No answers on this topic |
Alternatives Considered | Sprinklr | Toshiba No answers on this topic |
Return on Investment | Sprinklr | Toshiba No answers on this topic |
ScreenShots |