Sprinklr Service vs. Welcome Commerce
Sprinklr Service vs. Welcome Commerce
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat | |
Welcome Commerce | N/A | Welcome is live chat software for eCommerce brands. It enables users to chat with shoppers on their eCommerce site in order to answer questions and provide additional product information, with the ultimate goals of increasing conversion and purchase size, and decreasing returns. | N/A |
Sprinklr Service | Welcome Commerce | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Omnichannel Automation, AI and Insights Reporting | — | ||||||||||||||
More Pricing Information |
Sprinklr Service | Welcome Commerce | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sprinklr Service | Welcome Commerce | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sprinklr Service | Welcome Commerce | |
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Likelihood to Recommend | 8.5 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (7 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 9.9 (3 ratings) | - (0 ratings) |
Support Rating | 9.1 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
Sprinklr Service | Welcome Commerce | |
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Likelihood to Recommend | Sprinklr | Welcome Commerce No answers on this topic |
Pros | Sprinklr | Welcome Commerce No answers on this topic |
Cons | Sprinklr | Welcome Commerce No answers on this topic |
Likelihood to Renew | Sprinklr | Welcome Commerce No answers on this topic |
Usability | Sprinklr | Welcome Commerce No answers on this topic |
Reliability and Availability | Sprinklr | Welcome Commerce No answers on this topic |
Performance | Sprinklr | Welcome Commerce No answers on this topic |
Support Rating | Sprinklr | Welcome Commerce No answers on this topic |
In-Person Training | Sprinklr | Welcome Commerce No answers on this topic |
Implementation Rating | Sprinklr | Welcome Commerce No answers on this topic |
Alternatives Considered | Sprinklr | Welcome Commerce No answers on this topic |
Return on Investment | Sprinklr | Welcome Commerce No answers on this topic |
ScreenShots |