Talkdesk vs. yuu Connect for Microsoft Teams
Talkdesk vs. yuu Connect for Microsoft Teams
Product | Rating | Most Used By | Product Summary | Starting Price |
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Talkdesk | N/A | Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications. | $85 per month per user | |
yuu Connect for Microsoft Teams | N/A | yuu Connect for Microsoft Teams is a VoIP integration for MS Teams by yuutel. Companies can integrate a fully equipped IPBX phone system into Microsoft Teams using a managed SIP trunk and yuutel as their preferred business telephony provider. This enables users to make incoming and outgoing calls with the usual office number directly from the MS Teams client on any device (smartphone, tablet, laptop, PC). The user can connect Teams with the public telephony network worldwide. | $4.90 per month per user |
Talkdesk | yuu Connect for Microsoft Teams | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | $399 undefined | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Talkdesk | yuu Connect for Microsoft Teams | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Talkdesk | yuu Connect for Microsoft Teams | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Talkdesk | yuu Connect for Microsoft Teams | |
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Likelihood to Recommend | 8.2 (448 ratings) | - (0 ratings) |
Likelihood to Renew | 8.7 (36 ratings) | - (0 ratings) |
Usability | 8.6 (264 ratings) | - (0 ratings) |
Availability | 9.8 (6 ratings) | - (0 ratings) |
Performance | 10.0 (5 ratings) | - (0 ratings) |
Support Rating | 8.6 (130 ratings) | - (0 ratings) |
In-Person Training | 10.0 (2 ratings) | - (0 ratings) |
Online Training | 8.4 (4 ratings) | - (0 ratings) |
Implementation Rating | 8.0 (205 ratings) | - (0 ratings) |
Configurability | 10.0 (6 ratings) | - (0 ratings) |
Product Scalability | 10.0 (6 ratings) | - (0 ratings) |
Vendor post-sale | 10.0 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (2 ratings) | - (0 ratings) |
Talkdesk | yuu Connect for Microsoft Teams | |
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Likelihood to Recommend | Talkdesk | yuutel GmbH No answers on this topic |
Pros | Talkdesk | yuutel GmbH No answers on this topic |
Cons | Talkdesk | yuutel GmbH No answers on this topic |
Likelihood to Renew | Talkdesk | yuutel GmbH No answers on this topic |
Usability | Talkdesk | yuutel GmbH No answers on this topic |
Reliability and Availability | Talkdesk | yuutel GmbH No answers on this topic |
Performance | Talkdesk | yuutel GmbH No answers on this topic |
Support Rating | Talkdesk | yuutel GmbH No answers on this topic |
In-Person Training | Talkdesk | yuutel GmbH No answers on this topic |
Online Training | Talkdesk | yuutel GmbH No answers on this topic |
Implementation Rating | Talkdesk | yuutel GmbH No answers on this topic |
Alternatives Considered | Talkdesk | yuutel GmbH No answers on this topic |
Scalability | Talkdesk | yuutel GmbH No answers on this topic |
Return on Investment | Talkdesk | yuutel GmbH No answers on this topic |
ScreenShots | yuu Connect for Microsoft Teams Screenshots |