Likelihood to Recommend Really focused on using within a desktop environment rather than on the road (although there is a mobile app to use as an alternate). The tangible feel of the device on the desk makes it really easy to switch between tracking activities without interfering with your ongoing work. You need to carefully consider what activities to track as there are only 8 options.
Read full review I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
Read full review Pros Very easy to switch between activities Immediate availability of dashboard data Avoids the clutter of more pc based programmes Read full review When I Work allowed me to color-code each employee's schedule. When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day. Read full review Cons Greater range of reusable activity icon stickers Read full review You cannot view inactive employees on the app. When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading. If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up. Read full review Likelihood to Renew It's a powerful tool for employee management and intuitive to use.
AK Cyrway Co-Owner, President, Creative Services
Read full review Usability While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
AK Cyrway Co-Owner, President, Creative Services
Read full review Support Rating Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
Read full review Implementation Rating Make certain your team knows how to turn off alerts and utilise the system.
AK Cyrway Co-Owner, President, Creative Services
Read full review Alternatives Considered I have tried pc based software equivalents including Toggl but managing it on the pc workstation makes it just another software item. I selected Timeular because it is a tangible item on my desk. This "breaks" the connection with the PC and means I am far less likely to track my activity throughout the day.
Read full review When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
Read full review Return on Investment Positive improvement in my time management Makes it easier to work in bitesize chunks Helps with focus on specific activiries Read full review Has cut down on the time I spend scheduling. Makes estimating payroll simple. Is convenient for staff to use because they can utilize it on their own device. Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues. Read full review ScreenShots