Userflow vs. Userlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Userflow
Score 0.0 out of 10
N/A
Userflow helps build customized in-app tours and checklists without code.
$250
per month
Userlane
Score 9.8 out of 10
Enterprise companies (1,001+ employees)
The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…N/A
Pricing
UserflowUserlane
Editions & Modules
Startup
$250
per month
Pro
$750
per month
Enterprise
custom pricing
No answers on this topic
Offerings
Pricing Offerings
UserflowUserlane
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details—The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
More Pricing Information
Community Pulse
UserflowUserlane
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
UserflowUserlane
Small Businesses
ChurnZero
ChurnZero
Score 8.2 out of 10
ChurnZero
ChurnZero
Score 8.2 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.4 out of 10
Whatfix
Whatfix
Score 9.4 out of 10
Enterprises
Whatfix
Whatfix
Score 9.4 out of 10
Whatfix
Whatfix
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UserflowUserlane
Likelihood to Recommend
-
(0 ratings)
9.1
(4 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
UserflowUserlane
Likelihood to Recommend
Userflow
No answers on this topic
Userlane
Well suited:
  • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
  • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
  • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
Not so well suited:
  • Desktop apps -- > Doesn't really work for desktop
  • Mobile apps --> Limited support, only works for web-based mobile apps
  • Small user base (less than 50 users) --> Not required when there are only a few users
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Pros
Userflow
No answers on this topic
Userlane
  • Unbiased people and company.
  • Professional team.
  • Solution oriented team.
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Cons
Userflow
No answers on this topic
Userlane
  • Need to Improve User level analytics
  • Need to Improve UX/UI
  • Need to improve reporting
  • More option to export the analytics report ,Currently you can export in PDF.
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Usability
Userflow
No answers on this topic
Userlane
  • Easy to use content editor, no specific knowledge needed
  • Super fast to create interactive guides, went live within days
  • Clean and actionable analytics, not too bloated
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Alternatives Considered
Userflow
No answers on this topic
Userlane
I haven't used any other to much extent.
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Return on Investment
Userflow
No answers on this topic
Userlane
  • Higher conversion rate.
  • Less support needed.
  • Proactive communication solves the most user questions.
Read full review
ScreenShots

Userlane Screenshots

Screenshot of Explanation of the action which has to be taken by the user.