Likelihood to Recommend
It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.
Feature Rating Comparison
Automated network device discovery
Network capacity planning
Packet capture analysis
Wireless infrastructure monitoring
Hardware health monitoring
- Optimal network and endpoint device monitoring.
- Explicit report generation on the endpoint and network performance.
- Investigating and troubleshooting of network and endpoint device issue has been made very easy.
- SNMP scripting would be one. Unless you are very well versed in SNMP trapping, you will do a lot of reading/playing/tuning to get exactly what you want.
- The all web interface has been a bit of a bummer. They took a lot of the functions from the admin console that made it easy to add/remove certain features quickly.
From a initial setup, WhatsUp takes Splunk down. I had WhatsUp up within minutes of monitoring and rebooting. From a PRTG perspective, setup was about the same. Now PRTG doesn't have all the bells and whistle WhatsUp has but for tracking and monitoring Netflow and Syslog traffic its user interface is easier to maneuver, especially since they went to the web interface only.
Return on Investment
- As I mentioned earlier, the monitoring of the external environment and uptime is a necessity. An hour down is a 1% loss of revenue per day which may not sound like much but in a million dollar company, that 1% is a huge chunk.
- The backup configuration has been very handy in turn around time for failed equipment. I did have a homegrown way of backing up configurations but had to check daily and verify every backup. This becomes very time consuming and a waste of company time.
- Only negative is the mapping. In the Cisco world CDP is a great way to map connections and they don't seem to do it that way.
Premium Consulting/Integration Services
Entry-level set up fee?