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Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued)

Overview

What is Adobe Business Catalyst (Discontinued)?

Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of…

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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
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Features

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.6
Avg 7.7
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Product Details

What is Adobe Business Catalyst (Discontinued)?

Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of life (EOL) since 2020.

Adobe Business Catalyst (Discontinued) Integrations

Adobe Business Catalyst (Discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of life (EOL) since 2020.

Adobe Business Catalyst (Discontinued) starts at $10.

Reviewers rate API highest, with a score of 7.9.

The most common users of Adobe Business Catalyst (Discontinued) are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 17)

From Business Catalyst to our own branded ZebraCatalyst

Rating: 9 out of 10
July 17, 2015
JF
Vetted Review
Adobe Business Catalyst (Discontinued)
5 years of experience
We use Business Catalyst for our own company's web site and we also develop the majority of our web sites on the Business Catalyst platform. We are a small firm so we use it extensively for automating site editing, development and implementation of our client's sites. Dreamweaver templates were always cumbersome but with the Business Catalyst solution we no longer have to re-upload all affected pages. This also lets us style our navigation either within the administration or with or own CSS built for the site. The Content Holder module is probably our most used because it can hold any piece of information. We then insert the module tag where we know it is prone to being edited often. It is also very simple to teach clients how to edit parts of the site with this method. Those are only a few of the ways Business Catalyst helps us streamline our development process.
  • As mentioned previously, we use the Content Holder module quite often because of the ability to place any html content that is prone to being frequently edited. It simplifies the process and allows us to simplify our templates.
  • We also like the ease of the Photo Gallery and how simple it is to either add or remove photos from the gallery once it has been placed.
  • Media Downloads seems to be a very helpful resource. With its ability to be categorized both by file type and customized categories within the web site and then placed by category also helps us streamline document placement especially when there are large number of those resources to organize.
  • News is obviously a much needed resource and it is simple to add news items, classify them and place them on template pages where they are fed. It is one of the easiest items to teach new clients how to manage.
  • Web Apps is our most prized module because of the ease of creating a database, then being able to style the output in any shape form or fashion.
Cons
  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
The key question to a client would be to ask if they want to be able to do their own web site site maintenance without the need of software. The added benefit of the CMS is that it also comes with the CRM, e-Mail campaign capabilities, reporting and much more.

Business Catalyst in limited use scenarios

Rating: 3 out of 10
May 04, 2016
AC
Vetted Review
Verified User
Adobe Business Catalyst (Discontinued)
2 years of experience
When I first began freelancing web services I discovered Business Catalyst as a superior way to deliver a commercial web page for small businesses on a limited budget. As a web developer I know that a premium enterprise level web site is too expensive for most small companies. This includes the ongoing updates required by their developer. Business Catalyst allows template driven sites that the business owner can edit without hiring costly professionals.
  • The new templates have social connectivity built in which is very nice.
  • The Sites do a good job on newsletter templates and data tracking.
  • The in browser editing is a plus.
  • The initial cost is usually spent on a designer or content developer so the client can focus on a set up fee and then just the on going hosting. No long term fees for developers to come in and make edits.
Cons
  • It is SaaS, so the initial savings can seem costly if the site owner wants to redesign. It is still less costly than having a professional enterprise site built for you, but you will be limited by your budget.
  • It has been a while since I used it, but custom pages for businesses on Facebook was something that needed to be built by a developer and implemented.
My colleagues are all web developers, so unless they knew of someone who wanted a small scale site without investing in a modern web app I would not be likely to talk about Adobe Business Catalyst with them.

Adobe Business Catalyst - An all-in-one solution like nothing else out there

Rating: 10 out of 10
April 19, 2014
SS
Vetted Review
Adobe Business Catalyst (Discontinued)
4 years of experience
Adobe Business Catalyst is a hosted CMS that enables our company to scale our business. The platform has predefined functionality that allows us to create comprehensive web sites out of the box while still being able to extend the platform to deliver advanced web solutions. In order to best serve our clients we solely work on the Adobe Business Catalyst platform which allows us to become experts at what we do and provide a higher level of support to our clients.
  • Ability to rapidly build robust websites
  • Hosted CMS and Software as a Service (Saas) model - updates and improvements are constantly being made. Don't have to worry about upgrading or managing servers
  • Easy to use interface that allows our clients to make simple updates to their websites and manage their business online
Cons
  • eCommerce is in need of an overhaul to compete with other solutions out there
  • Site performance is not as consistent as it should be especially when the platform is pushed to its limits
Business Catalyst is a scalable solution for most small to medium sized companies. While not right for every company, Business Catalyst is fluid enough to meet most business demands. The Adobe Business Catalyst Community helps to educate developers and agencies by providing resources to better equip us with the tools and knowledge to build better websites on the system. Resources like BC Gurus, BC Academe, Kiyuco, Tribe Vita to name a few.

Adobe Business Catalyst, A Solid Mid-Level hosted CMS

Rating: 7 out of 10
February 16, 2017
We implement BC sites for our web design clients on a regular basis. It is used by the Web Design and Development division of our company as one of several go-to options for CMS. We also use it as the platform for our corporate website. We use or have used almost every feature in Business Catalyst in the time we have used it across 30+ client sites.
  • The Web Apps element of Business Catalyst is unique among hosted CMS systems. It helps us solve unique challenges without involving heavy-duty programmers.
  • As a Hosted CMS, it has a lot of great features without a ton of cost or liability being taken on which is important to us.
  • BC has a growing developer community and has made significant upgrades over the past few years, which don't end up costing us more, and would be very expensive or time consuming in a traditional CMS
  • Our client's like that it is from "Adobe" and that it has Dreamweaver integration. This provides them with a level of comfort that helps us sell the project.
Cons
  • There is a lot of documentation out there, but much of it is out of date or lacking in detail or specificity.
  • The biggest weakness of BC is its support. While the chat feature is good, it has long hold times and staff that is not knowledgeable about the product. I doubt anyone in support has ever even built a site with Business Catalyst before. They need US support centers with actual designers or developers who would be able actually help. It seems like 50% of our support questions should be easy but end up being escalated as a "not for the development team" or never answered.
  • The Admin UI could be more intuitive and the In-Content Editing is very difficult to actually use in practice with a novice client.
Adobe Business Catalyst is perfect when you need to create a data driven element for a site. The Web Apps element is great and not something other hosted CMS systems have. It is also a good product when someone wants to make use of multiple modules in one place such as having your website, CRM, online store and email marketing in one place. BC is fine for small sites, but is a bit over complicated and over-priced for a basic brochure-ware type site without any dynamic features. It also does not allow enough customization for a large enterprise level site with a demanding client. As a hosted solution, it has no ability for server-side development or other customization that might be needed on a very complex custom site.

Building Business with Business Catalyst

Rating: 10 out of 10
May 03, 2016
We are a digital marketing/web design agency that uses Business Catalyst hosting for our web sites and sites we design for our customers. We prefer Business Catalyst over WordPress because it is more secure. B.C. web hosting plans include integrated marketing tools which can result in a savings for our customers (e.g. email campaigns ... no third party app). Adobe's technical support is excellent and the B.C. community is filled with helpful and skilled designers/developers.
  • Continues to upgrade/improve the platform. Moved hosting to Amazon cloud, a more secure environment. Added B.C. widgets factory to greatly enhance modules used.
  • BC apps are being developed by a third party (bcappstore.com). BC Gurus is a great platform for getting tutorials on how design, coding, and more. And they provide client tutorials.
  • Recent addition of Liquid logic on the server is the closest thing to server side programming on BC.
  • Great tech support.
Cons
  • I wish tech support would address issues with scripts, style sheets.
  • It would be very helpful if B.C. partners were notified about improvements, maintenance schedule, etc. instead of spending time researching.
As a partner, you have the option to use B.C templates or buy B.C. templates from third parties. If you choose to custom design a site, you can use B.C. content holders and modules in the build. Quite frankly, I like to encourage potential clients to move to B.C. instead of relying on WordPress because of security and I believe B.C. sites are easier to maintain.
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