Adobe BC - Get your business online quickly
Software Version
WebCommerce
Modules Used
- All
Overall Satisfaction with Adobe Business Catalyst
We use Adobe Business Catalyst for our own website. We also help other companies get their businesses online using Adobe Business Catalyst.
- Get a website online quickly
- Build small databases quickly
- Train end-users to use BC quickly
- Build web galleries quickly
- Need to be able to build a relational database inside BC
- Need to be able to easily reference outside links in BC
- Cancelling a website isn't always easy
- Faster website deployment
- Better organization since we can keep most clients under the same umbrella
- Adobe brand recognition
- WordPress,Joomla!
I prefer Adobe Business Catalyst to the open source competitors because they require a bit of upkeep to keep versions and plug-ins updated; BC does the versioning and updating for you.
Adobe Business Catalyst (Discontinued) Feature Ratings
Using Adobe Business Catalyst
2 - Both owners and developers
2 - Web skills, general web knowledge, SEO knowledge, and marketing/advertising knowledge
- Real estate websites
- Charity website
- Online stores
- Manage our own website
- Integrating MLS solutions into websites
- Integrating other 3rd party solutions into our websites
Evaluating Adobe Business Catalyst and Competitors
Yes - we use BC instead of WordPress and Joomla for clients.
- Price
- Product Features
- Product Usability
- Existing Relationship with the Vendor
- Third-party Reviews
We use Adobe products for many other areas of our business and we trust Adobe.
Wouldn't change anything with selection process
Adobe Business Catalyst Implementation
- Implemented in-house
Change management was minimal - you can keep drafts of anything before you implement and you can also create an entire site on BC before you tie it to a domain for live release
- Occasional issues creating databases
- Most issues are client-related
Adobe Business Catalyst Training
- Online training
- Self-taught
Easy to use; we provide training to our clients
Adobe Business Catalyst Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
There have been times when there was a desperate situation (aren't they all) with clients and support chat has come to the rescue quickly.
Using Adobe Business Catalyst
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Galleries
- Creating new pages
- Creating menus
- Email campaigns
- Web apps can be complex depending on various factors
Yes - I have had to use it several times and it seems fine.
Adobe Business Catalyst Reliability
Relationship with Adobe
Upgrading Adobe Business Catalyst
Yes - no issues; no down time
- Better features
- Better organization
- integrating with 3rd party products
Yes - needed additional functionality; the change was easy