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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Blueworks Live

    Score9.2 out of 10
    N/ABlueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A

    Lucid Visual Collaboration Suite

    Score9 out of 10
    N/AThe Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

    $0

    per month

    Pricing
    IBM Blueworks LiveLucid Visual Collaboration Suite
    Editions & Modules
    No answers on this topic
    Free
    $0
    Individual
    $9
    per month per user
    Team
    $10
    per month per user (3 user minimum)
    Enterprise
    .
    per year
    Offerings
    Pricing Offerings
    IBM Blueworks LiveLucid Visual Collaboration Suite
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Blueworks LiveLucid Visual Collaboration Suite
    Considered Both Products
    IBM
    Chose IBM Blueworks Live
    These products are not direct comparisons however IBM Blueworks Live works well thanks to its real time collaberation tools and its excellent version control.
    Incentivized
    Chose IBM Blueworks Live
    Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also …
    Incentivized
    Lucid Software
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    31 Answers
    96%
    Would buy again
    1099 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    30 Answers
    98%
    Delivers good value for the price
    876 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    32 Answers
    98%
    Happy with the feature set
    1118 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    19 Answers
    99%
    Lived up to sales and marketing promises
    600 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    25 Answers
    99%
    Implementation went as expected
    732 Answers
    Features
    IBM Blueworks LiveLucid Visual Collaboration Suite
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Blueworks Live and Lucid Visual Collaboration Suite
    Feature
    IBM Blueworks Live
    8.2
    36 Ratings
    6% above category average
    Lucid Visual Collaboration Suite
    -
    Ratings
    Dashboards8.018 Ratings00 Ratings
    Standard reports8.935 Ratings00 Ratings
    Custom reports7.632 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Blueworks Live and Lucid Visual Collaboration Suite
    Feature
    IBM Blueworks Live
    7.6
    36 Ratings
    9% below category average
    Lucid Visual Collaboration Suite
    -
    Ratings
    Process designer8.135 Ratings00 Ratings
    Process simulation8.231 Ratings00 Ratings
    Business rules engine5.832 Ratings00 Ratings
    SOA support7.829 Ratings00 Ratings
    Process player8.132 Ratings00 Ratings
    Support for modeling languages7.234 Ratings00 Ratings
    Form builder8.016 Ratings00 Ratings
    Model execution7.716 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of IBM Blueworks Live and Lucid Visual Collaboration Suite
    Feature
    IBM Blueworks Live
    8.4
    37 Ratings
    1% above category average
    Lucid Visual Collaboration Suite
    -
    Ratings
    Social collaboration tools8.437 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of IBM Blueworks Live and Lucid Visual Collaboration Suite
    Feature
    IBM Blueworks Live
    6.1
    33 Ratings
    28% below category average
    Lucid Visual Collaboration Suite
    -
    Ratings
    Content management6.133 Ratings00 Ratings
    Best Alternatives
    IBM Blueworks LiveLucid Visual Collaboration Suite
    Small Businesses
    Process Street
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    TIBCO BPM Enterprise
    Score8 out of 10
    Freehand by InVision (discontinued)
    Score7.8 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score9.5 out of 10
    Miro
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Blueworks LiveLucid Visual Collaboration Suite
    Likelihood to Recommend
    8.7
    (40 ratings)
    9.0
    (1166 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (1135 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.3
    (5 ratings)
    7.6
    (888 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    IBM Blueworks LiveLucid Visual Collaboration Suite
    Likelihood to Recommend
    IBM
    Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
    Incentivized
    Read full review
    Lucid Software
    Lucid Visual Collaboration Suite is effective for process documentation and knowledge sharing across teams. For us, we used it to map out individual roles and specific tasks within each role to create clear and visual workflows that others can follow at any time. A key scenario where it works well in our business for business continuity during absences another colleague can pick up the role by following the process on Lucid Visual Collaboration Suite with minimal disruption. The visual diagrams are easy to understand and a written document.
    Incentivized
    Read full review
    Pros
    IBM
    • Easy to create process diagrams quickly, while collaborating with others.
    • Create linkages to sub-processes and other workflows.
    • Track activities using metadata such as which IT systems are utilized.
    • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
    Incentivized
    Read full review
    Lucid Software
    • Large number of predefined charts, diagrams, flows
    • A great repository of various symbols and objects
    • The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
    • Easy way of duplicating shapes.
    • While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
    Incentivized
    Read full review
    Cons
    IBM
    • In particular, we have had problems with the availability of the service because the platform frequently crashed.
    • Is not easy to pull some indicators.
    • We would like to be able to see a different interface, long ago with the same.
    • Payment process is not easy.
    Incentivized
    Read full review
    Lucid Software
    • The sign in page could use some help. When I first signed up, it was really difficult to login, unless I was logged into the perfect Lucid Visual Collaboration Suite software. It doesn’t seem to have a route to get people to the right place if you’re in the wrong place.
    • It’s nearly impossible to move content off of the Lucid Visual Collaboration Suite if you’re looking to get your content into a different platform.
    • Lucid Visual Collaboration Suite requires frequent updates and refreshes of the pages (at least daily).
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Lucid Software
    The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
    Incentivized
    Read full review
    Support Rating
    IBM
    I have gotten great response for the very few times I needed support.
    Incentivized
    Read full review
    Lucid Software
    I reached out about being able to access Linear through their new acquisition partner, and they kept pointing me to the same article even though I told them it wasn't giving me the information I needed. I asked for a meeting with a CSM and they didn't reach out to help. I've also tried to contact some PM friends to give feedback, but no one seems to care
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
    Incentivized
    Read full review
    Lucid Software
    Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
    • Now, most things are automated; we can quickly know when a product will be in low stock.
    • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
    Incentivized
    Read full review
    Lucid Software
    • Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
    • I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.
    Incentivized
    Read full review
    ScreenShots

    IBM Blueworks Live Screenshots

    Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

    Lucid Visual Collaboration Suite Screenshots

    Screenshot of how Lucid helps teams to clarify complexity, align their insights.Screenshot of where information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of how Lucidchart offers secure intelligent diagramming that is built for teams.