Great in supporting the coaching of our sales reps and teams
Updated October 10, 2020

Great in supporting the coaching of our sales reps and teams

Chris Edwards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brainshark

Brainshark is efficient and it's used in our organization across various departments where we use it in employee onboarding and coaching. However, we use it more so in sales training and preparing our sales teams for their task ahead. The best thing with the platform is that it allows for the development and incorporation of content in the platform and this ensures that you educate your staff using customized and unique content that fits your organization's mission and vision.

Pros

  • It's simple to use and this ensures that it fits excellently in all organizations.
  • Allows us to train our staff (more so the sales team), and this ensures that they remain knowledgeable in what we do.
  • Can be used also in other departments to impart the relevant skills and ensure that they are able to execute their roles with ease.

Cons

  • Some of our less tech-savvy users had a steep learning curve in understanding how best to use the platform.
  • We are more coherent and employee training and coaching has become a reality.
  • The sales team has become transformed and they are able to reach their targets with ease.
  • Our revenue has grown tremendously and this has boosted our growth.
This is because the platform has a simple user interface and does not pose much of a challenge to its users.
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.

Do you think Brainshark delivers good value for the price?

Yes

Are you happy with Brainshark's feature set?

Yes

Did Brainshark live up to sales and marketing promises?

Yes

Did implementation of Brainshark go as expected?

Yes

Would you buy Brainshark again?

Yes

Brainshark is a learning management system and this makes it fit for every scenario where you are aiming to impart knowledge and sharpen the skills of your staff where they increase their capacity to deliver and bring a turnaround in your organization. The Sales teams are able to execute their mandate with ease and this ensures that our revenue increases day by day.

Comments

  1. Home
  2. Sales Enablement Software
  3. Brainshark Reviews
  4. User Review of Brainshark