What users are saying about
80 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 80 reviews and ratings
Top Rated
107 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 107 reviews and ratings
Attribute Ratings
- Brainshark is rated higher in 1 area: Usability
- Highspot is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
Likelihood to Recommend
8.3
Brainshark
83%
52 Ratings
9.4
Highspot
94%
50 Ratings
Likelihood to Renew
8.2
Brainshark
82%
39 Ratings
10.0
Highspot
100%
1 Rating
Usability
10.0
Brainshark
100%
8 Ratings
9.5
Highspot
95%
4 Ratings
Availability
9.1
Brainshark
91%
8 Ratings
Highspot
N/A
0 Ratings
Performance
9.1
Brainshark
91%
2 Ratings
Highspot
N/A
0 Ratings
Support Rating
9.0
Brainshark
90%
15 Ratings
9.8
Highspot
98%
25 Ratings
Online Training
9.1
Brainshark
91%
2 Ratings
Highspot
N/A
0 Ratings
Implementation Rating
8.7
Brainshark
87%
4 Ratings
Highspot
N/A
0 Ratings
Likelihood to Recommend
Brainshark
Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
Sales Training & Development
United RentalsConstruction, 1001-5000 employees
Highspot
Highspot is a solid sales enablement platform to be used both as an in-house content library as well as a customer outreach tool (eg. Pitching). We're just getting started with using the analytics functionality involved with Pitch and with overall trending content/analytics internally with our usage and ramifications across sales teams. Works well with Business Development (prospecting 100% of the time all the time) as well as with Account Execs (new logos) and Customer Success teams for ongoing customer growth efforts.
Sales Enablement Systems Specialist
Service ExpressInformation Technology & Services, 501-1000 employees
Pros
Brainshark
- I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
- Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
- I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
Wealth Management Academy Assistant Advocate
1st GlobalFinancial Services, 201-500 employees
Highspot
- From an admin perspective, the platform is very easy to navigate, build and launch new content and informational pages for our team.
- The search feature within the platform is very accurate and does a great job of curating the top content based off of what our reps are looking for.
- The ability for our reps to hit 'edit in word online' or 'edit in Excel online' is great because our reps don't have to download a doc, edit it and then re-upload into the system. Any changes they make are auto-saved and stored right in Highspot. They can then present straight from the platform.
Sales Enablement Manager
PureB2BMarketing & Advertising, 51-200 employees
Cons
Brainshark
- Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
- Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
Managing Partner - Director of Business Development
CPG Communication Solutions - CCS GroupConsumer Goods, 1-10 employees
Highspot
- The mobile platform is not as user-friendly, missing some of the ease of use from a mobile device.
- The Help section is not as comprehensive or accurate. Often a search yields answers that are not relevant to the issue trying to be resolved.
- Content can only be sorted alphabetically or by date, it would be useful to be able to sort by author or department as well.
Sales Enablement Specialist
SkywardComputer Software, 501-1000 employees
Pricing Details
Brainshark
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Highspot
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Likelihood to Renew
Brainshark
Brainshark 8.2
Based on 39 answers
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
Training Lead
Precision DrillingEnvironmental Services, 5001-10,000 employees
Highspot
Highspot 10.0
Based on 1 answer
I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate
Academic Admissions Advisor
Kaplan UniversityEducation Management, 5001-10,000 employees
Usability
Brainshark
Brainshark 10.0
Based on 8 answers
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
Project Manager
TotalOil & Energy, 5001-10,000 employees
Highspot
Highspot 9.5
Based on 4 answers
I use Highspot every day. It is basically my go-to spot to find anything I need to know about the product, like pricing and internal processes. It also helps me provide value-added emails to my prospects with extreme ease. Without Highspot I would not have the current success that I have right now in sales.

Verified User
Employee in Sales
Computer Software Company, 1001-5000 employeesReliability and Availability
Brainshark
Brainshark 9.1
Based on 8 answers
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
Administrative Assistant
USI Insurance ServicesInsurance, 1001-5000 employees
Highspot
No score
No answers yet
No answers on this topic
Support Rating
Brainshark
Brainshark 9.0
Based on 15 answers
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.

Verified User
Professional in Other
Human Resources Company, 10,001+ employeesHighspot
Highspot 9.8
Based on 25 answers
I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.
Commercial Account Executive
HootsuiteMarketing and Advertising, 1001-5000 employees
Online Training
Brainshark
Brainshark 9.1
Based on 2 answers
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
Administrative Assistant
USI Insurance ServicesInsurance, 1001-5000 employees
Highspot
No score
No answers yet
No answers on this topic
Implementation Rating
Brainshark
Brainshark 8.7
Based on 4 answers
Their ongoing support after implementation is excellent and easy to access...
Managing Partner - Director of Business Development
CPG Communication Solutions - CCS GroupConsumer Goods, 1-10 employees
Highspot
No score
No answers yet
No answers on this topic
Alternatives Considered
Brainshark
There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
Technical Sales Engineer
Apperson, Inc.Education Management, 51-200 employees
Highspot
Dropbox was sufficient for storing content in an easy to access space but, provided us no value beyond that. SharePoint actually made us less productive due to the amount of time our sales team had to spend searching for the right piece of content. Neither solution provided us any analytics as to what content was being used/engaged with.
Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.
Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.
Technical Sales Lead
Peach TechComputer & Network Security, 11-50 employees
Return on Investment
Brainshark
- Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
- Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.

Verified User
Director in Marketing
Financial Services Company, 5001-10,000 employeesHighspot
- Highspot has created more efficiency within our Sales team as reps no longer have to "hunt" for up-to-date collateral
- Highspot helps us understand what collateral gets deals in pipeline
- Highspot aids in new employees getting ramped easier and faster with one location to review training content
Sales Enablement
Clearwater AnalyticsAccounting, 1001-5000 employees