What users are saying about

Brainshark vs Highspot

Brainshark
80 Ratings
Highspot
Top Rated
107 Ratings

Brainshark

80 Ratings
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Score 7.3 out of 100

Based on 80 reviews and ratings

Highspot

Top Rated
107 Ratings
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Score 9 out of 100

Based on 107 reviews and ratings

Attribute Ratings

  • Brainshark is rated higher in 1 area: Usability
  • Highspot is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

8.3

Brainshark

83%
52 Ratings
9.4

Highspot

94%
50 Ratings

Likelihood to Renew

8.2

Brainshark

82%
39 Ratings
10.0

Highspot

100%
1 Rating

Usability

10.0

Brainshark

100%
8 Ratings
9.5

Highspot

95%
4 Ratings

Availability

9.1

Brainshark

91%
8 Ratings

Highspot

N/A
0 Ratings

Performance

9.1

Brainshark

91%
2 Ratings

Highspot

N/A
0 Ratings

Support Rating

9.0

Brainshark

90%
15 Ratings
9.8

Highspot

98%
25 Ratings

Online Training

9.1

Brainshark

91%
2 Ratings

Highspot

N/A
0 Ratings

Implementation Rating

8.7

Brainshark

87%
4 Ratings

Highspot

N/A
0 Ratings

Likelihood to Recommend

Brainshark

Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.

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Lori Houser | TrustRadius Reviewer
Lori Houser
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Highspot

Highspot is a solid sales enablement platform to be used both as an in-house content library as well as a customer outreach tool (eg. Pitching). We're just getting started with using the analytics functionality involved with Pitch and with overall trending content/analytics internally with our usage and ramifications across sales teams. Works well with Business Development (prospecting 100% of the time all the time) as well as with Account Execs (new logos) and Customer Success teams for ongoing customer growth efforts.

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Christina Bouwens | TrustRadius Reviewer
Christina Bouwens
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Pros

Brainshark

  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.

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Betsy Abney | TrustRadius Reviewer
Betsy Abney
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Highspot

  • From an admin perspective, the platform is very easy to navigate, build and launch new content and informational pages for our team.
  • The search feature within the platform is very accurate and does a great job of curating the top content based off of what our reps are looking for.
  • The ability for our reps to hit 'edit in word online' or 'edit in Excel online' is great because our reps don't have to download a doc, edit it and then re-upload into the system. Any changes they make are auto-saved and stored right in Highspot. They can then present straight from the platform.

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AJ DeMarco | TrustRadius Reviewer
AJ DeMarco
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Cons

Brainshark

  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...

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Mike Buege | TrustRadius Reviewer
Mike Buege
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Highspot

  • The mobile platform is not as user-friendly, missing some of the ease of use from a mobile device.
  • The Help section is not as comprehensive or accurate. Often a search yields answers that are not relevant to the issue trying to be resolved.
  • Content can only be sorted alphabetically or by date, it would be useful to be able to sort by author or department as well.

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Martyn Baker | TrustRadius Reviewer
Martyn Baker
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Pricing Details

Brainshark

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

—

Highspot

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

—

Likelihood to Renew

Brainshark

Brainshark 8.2
Based on 39 answers
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.

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Tina Callisto | TrustRadius Reviewer
Tina Callisto
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Highspot

Highspot 10.0
Based on 1 answer
I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate

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April Risberg | TrustRadius Reviewer
April Risberg
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Usability

Brainshark

Brainshark 10.0
Based on 8 answers
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.

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Chris Edwards | TrustRadius Reviewer
Chris Edwards
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Highspot

Highspot 9.5
Based on 4 answers
I use Highspot every day. It is basically my go-to spot to find anything I need to know about the product, like pricing and internal processes. It also helps me provide value-added emails to my prospects with extreme ease. Without Highspot I would not have the current success that I have right now in sales.

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Anonymous | TrustRadius Reviewer
Verified User
View all 4 answers on this topic

Reliability and Availability

Brainshark

Brainshark 9.1
Based on 8 answers
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.

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S. Renee Conley | TrustRadius Reviewer
S. Renee Conley
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Highspot

No score
No answers yet
No answers on this topic

Support Rating

Brainshark

Brainshark 9.0
Based on 15 answers
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.

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Anonymous | TrustRadius Reviewer
Verified User
View all 15 answers on this topic

Highspot

Highspot 9.8
Based on 25 answers
I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.

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Mauricio Belmonte Mireles | TrustRadius Reviewer
Mauricio Belmonte Mireles
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Online Training

Brainshark

Brainshark 9.1
Based on 2 answers
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.

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S. Renee Conley | TrustRadius Reviewer
S. Renee Conley
View all 2 answers on this topic

Highspot

No score
No answers yet
No answers on this topic

Implementation Rating

Brainshark

Brainshark 8.7
Based on 4 answers
Their ongoing support after implementation is excellent and easy to access...

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Mike Buege | TrustRadius Reviewer
Mike Buege
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Highspot

No score
No answers yet
No answers on this topic

Alternatives Considered

Brainshark

There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.

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Justin James | TrustRadius Reviewer
Justin James
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Highspot

Dropbox was sufficient for storing content in an easy to access space but, provided us no value beyond that. SharePoint actually made us less productive due to the amount of time our sales team had to spend searching for the right piece of content. Neither solution provided us any analytics as to what content was being used/engaged with.

Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.

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Kyle Dowling | TrustRadius Reviewer
Kyle Dowling
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Return on Investment

Brainshark

  • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
  • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.

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Anonymous | TrustRadius Reviewer
Verified User
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Highspot

  • Highspot has created more efficiency within our Sales team as reps no longer have to "hunt" for up-to-date collateral
  • Highspot helps us understand what collateral gets deals in pipeline
  • Highspot aids in new employees getting ramped easier and faster with one location to review training content

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Lindsey Hunt | TrustRadius Reviewer
Lindsey Hunt
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Screenshots

Brainshark

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