Overview
Bugzilla, or nah?
Bugzilla gets the job done
Bugzilla
Enginee…
Bugzilla - Maintaining Workflow
Very good issue tracker for development work
Easy and cost efficient Bugzilla!
Bugzilla for Bug Hunters
Bugzilla may not be Godzilla of bug tracking tools, but comes very close.
Bugzilla review from a Global eCommerce team
Bugzilla - most simple and easy to use powerful Defect Tracking System
Bugzilla at its best
My Bugzilla Review
BugZilla - so near yet so far !
Why Bugzilla is easy to use and affordable
Bugzilla boon for startups and other who don't need to invest much and need quick turnaround
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Setup và Demo Bugzilla
The Bugzilla Rampage Rush @ Fairfield County Demo Arena in Wreckfest!
Bugzilla Project Demo (ST&QA) - DAIICT
Bugzilla-Demo-1265014_1265019_1265044_1265062
demo bugzilla
Demo bugzilla
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Bugzilla?
Bugzilla Video
Bugzilla Integrations
Bugzilla Competitors
Bugzilla Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(81)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Bugzilla is a versatile bug tracking tool that is widely used across multiple groups and departments within organizations. It has proven to be reliable and efficient in managing bugs and issues in both small and large-scale projects. Non-profit organizations find Bugzilla particularly beneficial due to its open-source nature and cost-free license. It has also been successfully utilized by federal government clients for tracking the status of open and closed bugs in their projects.
The QA department relies on Bugzilla to log defects and issues discovered during testing, allowing for effective communication between QA and development teams through direct notifications or group emails. The tool captures and organizes information effectively, including project and version numbers. However, building custom search queries can be challenging when dealing with extended version numbers of certain products in Bugzilla.
Bugzilla is also instrumental in improving workflows between project managers, business owners, software developers, and quality assurance on the eCommerce team. It serves as a tool for managing tasks and bugs, facilitating smooth collaboration among different stakeholders. Moreover, Bugzilla's global presence enables its usage across various regional teams supported by a global team, effectively serving as a bug management system for clients.
In addition to bug tracking, Bugzilla supports the documentation of requested product changes, functional defects, enhancement requests, and documentation changes. It aids in managing the entire testing process in a cost-effective manner while addressing key defects and loopholes identified by the software engineering team.
Overall, Bugzilla proves to be a valuable resource for organizations looking to streamline bug tracking processes, manage software projects efficiently, enhance collaboration between teams, and keep stakeholders informed about outstanding issues. Its flexibility allows it to adapt to departmental processes seamlessly, making it an indispensable tool for bug tracking and issue documentation in various industries.
Seamless Integration: Many users have mentioned that Bugzilla's ability to seamlessly integrate with other software is highly valuable. This compatibility allows for a smooth integration into existing workflows, enhancing efficiency and productivity.
Valuable Bug Tracking: Numerous reviewers have expressed appreciation for Bugzilla's comprehensive bug tracking capabilities. The ability to track the status of each bug provides better visibility and control over the progress of issues, leading to improved monitoring and prioritization.
Configurability and Customizability: Users have highlighted the configurability and customizability of Bugzilla's interface as a significant advantage. The tool can be easily adapted to meet specific project requirements, allowing teams to tailor their bug tracking process according to their needs, resulting in increased flexibility and efficiency.
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Lack of customization options: Some users have expressed frustration with the limited flexibility in customizing fields, such as renaming or adding them. This lack of customization can hinder their ability to tailor Bugzilla to their specific project needs.
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Outdated user interface: Several reviewers have criticized the user interface of Bugzilla, stating that it looks like it was built in the 90s and is in need of an update. They find the UI antiquated and not pleasant to use, which affects their overall experience with the software.
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Weak reporting functionality: Many users feel that Bugzilla's reporting functionality is lacking. They believe that it lacks detailed information and is unable to provide comprehensive insights into metrics such as how quickly issues go from reopen to complete. This weakness hampers their ability to effectively track and analyze project progress.
According to user reviews, Bugzilla is recommended for bug ticketing and organizing bugs. It is suggested by users for testers, developers, managers, as well as small and medium-sized businesses. However, some reviewers mention that it may not have extensive reporting and analysis capabilities. It is advised to research and evaluate other bug tracking software options. Despite being considered basic and lacking advanced features, it is still recommended for bug tracking and project management purposes. Users find it easy to use for tracking bug fixes. As an alternative, Jiri is suggested as a bug tracking tool.
Attribute Ratings
- 6Likelihood to Renew10 ratings
- 9Availability3 ratings
- 8Performance2 ratings
- 9Usability3 ratings
- 5.1Support Rating3 ratings
- 9In-Person Training1 rating
- 8Implementation Rating2 ratings
- 9Configurability1 rating
- 9Product Scalability1 rating
- 9Ease of integration1 rating
- 8Vendor pre-sale1 rating
- 7Vendor post-sale1 rating
Reviews
(1-18 of 18)Bugzilla, or nah?
- Truly serves its purpose for local bug tracking.
- Ability to trace conversations with time stamps relinquishes the common burden of tracking release fixes.
Bugzilla gets the job done
- Unification of toolset (one tool for managing software development defects and customer escalations)
- User appreciation for ease of use in finding interrelated issues amongst different product areas
- Users continue to express how ugly Bugzilla is, and while skins are readily available, none give a really polished feel to the system.
Bugzilla
- Saved engineer time.
Bugzilla - Maintaining Workflow
- Useful
- Clean
- More than necessary at times
Very good issue tracker for development work
- Creating lot of dashboards
- Issues/Bugs/Service issues/Tickets tracking
- Agile Project Planing was very helpful
Easy and cost efficient Bugzilla!
- Bugzilla has good impact. It helps for our ISO certification process.
- Affordable and efficient to be used with small department's funding.
- Maintenance is minimum when using Bugzilla.
Bugzilla for Bug Hunters
- Bugzilla was helpful for defect tracking and managing the entire the project and organization.
- Bugzilla was not helpful for more advanced features like linking defects when a specific requirement fails to complete.
- It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
- We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
- Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
Bugzilla review from a Global eCommerce team
- Makes the team more effecient
- Increases visibility to the organization of what's going on.
- Not much of investment, and easy to learn, only need to agree on proper process to use the product - Bugzilla, with all the benefits to simplify the communication among the department.
Bugzilla at its best
- Increased Employee Efficiency
- Better Control on Product Quality being tracked in bugzilla
- Better Delivery
My Bugzilla Review
- Negative - Sometimes multiple updates to the same issue run into each other and cause confusion.
BugZilla - so near yet so far !
- Increased employee efficiency
Why Bugzilla is easy to use and affordable
- Positive - It is very user friendly and easy to manage.
- No negative but its not an advanced level tool as compared to Quality Center Defect module.
Bugzilla boon for startups and other who don't need to invest much and need quick turnaround
- As mentioned ROI is very high since its a Open source tool
- No employee specific training needed for using the tool
- Less turnaround time for configuration and easy maintainence
- This was not tracked while Bugzilla was implemented.
- Complete audit trails for each bug are records worth analyzing. The life cycle of a bug provides useful statistics for resource planning.
Basic bug tracking system.
- Faster response time to tech issues.
- Ability to see all of the outstanding tickets.
- Ability to factor in overall # of tickets placed in relation to work productivity.