TrustRadius Insights
Users have found the product to be extremely useful for project management, allowing them to easily track tasks, set deadlines, and …
Starting at $2.99 per month
View PricingOverview
What is CrashPlan?
CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.
Recent Reviews
Pricing
CrashPlan Essential
$2.99
Cloud
per month
CrashPlan Professional
$88
Cloud
per year
CrashPlan Enterprise
$108
Cloud
per year
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.crashplan.com/pricing/
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $2.99 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is CrashPlan?
Data protection in a cloud backup solution for businesses with up to 200 employees, providing:
- External drive backup
- Customer File Retention
- Control over how long deleted files are retained
File Retention
With CrashPlan’s pricing the user can protect external hard drives for no additional cost. If a drive is moved, CrashPlan will pick up where it left off the next time it is plugged in.
Restore Files from Any Computer
Restoration via desktop app or browser and no charge to restore files.
Data Security
256-bit AES data encryption at rest, configurable settings, and BAA available to support HIPAA compliance needs.
The solution also provides:
Dedicated Supportavailable by chat and email. Documentation always available.
Ransomware Recovery
Restore files to the latest versions without paying a ransom for them.
CrashPlan Features
- Supported: Automatic, continuous data protection
- Supported: Full visibility of all protected devices and data in a single dashboard
- Supported: Self-service restore
CrashPlan Competitors
CrashPlan Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.
CrashPlan starts at $2.99.
Druva Data Resiliency Cloud, Carbonite Safe, and Commvault Cloud powered by Metallic AI are common alternatives for CrashPlan.
Reviewers rate Usability highest, with a score of 9.8.
The most common users of CrashPlan are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(149)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found the product to be extremely useful for project management, allowing them to easily track tasks, set deadlines, and monitor progress. This has been particularly beneficial for teams working on complex and time-sensitive projects. Customers have praised the product's collaboration features, which enable seamless teamwork, file sharing, and effective communication among team members. The ability to work together in real-time has significantly improved project efficiency and productivity. Additionally, reviewers have highlighted the product's robust reporting capabilities, which allow users to generate detailed reports and analyze project data. This feature has proven invaluable for tracking project performance and making data-driven decisions. Users have also appreciated the product's integration with other tools such as email clients and calendar applications, which streamlines task management and ensures seamless workflow. The customization options provided by the product have been highly valued by customers, as it allows them to tailor the software to their specific project management needs. Furthermore, reviewers have consistently mentioned the user-friendly interface of the product, making it easy for both experienced and novice users to navigate and utilize its features effectively. The availability of a mobile app has been particularly convenient for users who need access to their projects on the go. Additionally, customers have found the scalability of the product beneficial, as it accommodates the needs of both small teams and larger organizations. Finally, reviewers have praised the product's prompt customer support that offers helpful assistance when encountering any issues or questions. Users particularly appreciate this aspect as it enhances their overall experience with the product. Ultimately, users have reported that one of the most efficient features of the product is its task automation capability, which saves them valuable time and effort in managing repetitive or routine tasks.
Easy Deployment and Management: Users have consistently found the product to be easy to deploy and manage, making it convenient for administrators. Several reviewers mentioned that the setup process was straightforward and that they were able to configure the product in less than 30 minutes.
Complete Endpoint Protection: The complete endpoint protection provided by the product has been highly appreciated by users. Many reviewers highlighted how this feature is superior to relying on users to manually back up data, ensuring that important files are always protected.
Cloud Backup with Mobile Access: Users have praised the benefits of cloud backup offered by the product. They appreciate being able to back up their data even when they are out of the office, as well as having the convenience of accessing their files through a mobile app.
Cons:
- Java-based Program: Users have expressed dissatisfaction with the Code42 program being Java-based, citing increased resource usage, stability issues, and a clunky interface as drawbacks. Some users have reported crashes in the Java front end of the desktop program, requiring them to restart the service or their computer for resolution.
- Price and Trust Concerns: Several users have mentioned that they find Code42 to be more expensive compared to other backup services like Backblaze. The discontinuation of consumer options and the removal of the ability to back up to a remote machine on a different network have damaged trust between Code42 and its clients.
- Lacking Technical Support: The technical support provided by Code42 has been criticized for being lacking, with unclear support ticketing processes and limited phone support hours. Some users have expressed frustration with the level of assistance received when encountering issues with the software.
Based on user reviews, the following recommendations are frequently mentioned for CrashPlan:
-
Users suggest comparing CrashPlan to competitors to ensure better value and carefully evaluating their needs before making a decision. They advise considering alternatives like Backblaze and rsync before finalizing the choice.
-
CrashPlan's excellent support is highly recommended. Users suggest speaking with current Code42 users to gain insights into different use cases and understand how the product is utilized by other companies.
-
Users recommend implementing CrashPlan as soon as possible, especially for managing both Windows and Linux servers. They find CrashPlan to be a reliable and stable backup solution, making it suitable for both personal and business use.
These recommendations emphasize the importance of thorough evaluation, seeking opinions from other users, and taking advantage of CrashPlan's support for a successful implementation process.
Attribute Ratings
Reviews
(26-50 of 65)Companies can't remove reviews or game the system. Here's why
July 21, 2016
CrashPlan is a no brainer for mid-sized IT teams
- Mozi and Carbonite
Centralized administration, AD integration, super ease to use, super easy to add users, 3-year contract discounts.
July 15, 2016
CrashPlan - Good for your business
Crashplan beats most backup software, at an outstanding price.
Score 10 out of 10
Vetted Review
Verified User
- Windows Backup
Windows Backup was only able to backup when users were on a VPN and they would use valuable bandwidth. Now with crashplan, as long as users have internet access their data is backed up.
June 24, 2016
My Crashplan Experience
We tried Backblaze. The backup schedule and management is not as good as Crashplan. But it's much cheaper. Also it is not 100% compliant with our security policies. We already use Google Drive for sharing and team working. We ask our users to put their sensitive files there, but it's not always done. Also Google Drive does not have the best retention policy.
June 20, 2016
Crashplan against the competition
June 16, 2016
Crash Plan, it is truly amazing.
Score 10 out of 10
Vetted Review
Verified User
I have used it since I have worked for my current company. Truthfully I do not think that there are any other companies that offer software as good as this.
June 03, 2016
CrashPlan, why we live and die by our backups
Speed, accuracy of data collection and ease of use, Crashplan has met or exceeded all of our previous backup systems to date
May 25, 2016
CrashPlan above all others
Score 10 out of 10
Vetted Review
Verified User
We selected CrashPlan because of my personal experiences with the company. I had had CrashPlan in the home for the past 3 years before being implemented at D+H. We looked at a couple others and none came close to the user experience and the admin tools available to support the users.
May 12, 2016
CrashPlan ProE
Score 10 out of 10
Vetted Review
Verified User
- Symantec Backup Exec and Acronis Cloud Backup
Allows us to manage ALL of our devices within one simple console. Server restores, desktop restores, legal holds and file searching. This software does it all without any nickel and diming you on cost.
April 20, 2016
We may be small, but this backup is big on features!
Score 10 out of 10
Vetted Review
Verified User
We tried out both Mozy and Carbonite before choosing Crashplan - it was the simplicity and power of the backup application that led us to pick Crashplan. Backups and restores just made sense and the application was organized in a way that was easy to navigate and understand. The fact that we could encrypt the backups with our own encryption key was also a factor in the decision - we store some sensitive data as part of our training and have a need for that functionality.
March 31, 2016
CrashPlan review
Score 10 out of 10
Vetted Review
Verified User
CrashPlan is easier to use for the administrators and users.
March 31, 2016
CrashPlan is a great solution for endpoint backup!
Score 10 out of 10
Vetted Review
Verified User
Pricing was more competitive with CrashPlan and the flexibility of the deployment was better.
March 30, 2016
Backup isn't important until everything is lost....
Score 9 out of 10
Vetted Review
Verified User
Prior to CrashPlan we did not have any centrally deployed or managed backup solution with which to compare. Much of our backups were being completed on a per user basis and were therefore unreliable.
March 29, 2016
CrashPlan backup is all you need, really....
Score 9 out of 10
Vetted Review
Verified User
Arconis and ArqServer. Not as many functions or capabilities.
Score 9 out of 10
Vetted Review
Verified User
The cost/features are difficult to beat. CrashPlan is a very dependable service, in my own experiences. I'm happy the company went with this solution, and management seems to be, as well.
Score 10 out of 10
Vetted Review
Verified User
- Windows Backup, rsync and Time Machine
These were the default ad hoc backup systems used before we implemented CrashPlan. While each can be made somewhat reliable, depending on user habits and practices, none provide true continuous versioned backup, none allow a single administrative overview, and only Time Machine allows easy recovery of lost data by the user.
March 21, 2016
One of the most effective backup client
Score 8 out of 10
Vetted Review
Verified User
- Google Drive and Dropbox
If you don't need the old computer (Crashplan backs up only user files by default anyway) you may want to go with a synchronization system. Having the file both online and synched on multiple computers makes it easy to work on. No matter when or where, you can work on your important files. CrashPlan will only back up. However, with those tools, you only sync one folder (or need complex configuration). With CrashPlan you'll get the documents, favourites, desktop, etc.
March 21, 2016
Great Backup System at a Great Price!
- Barracuda Backup and Veeam Backup & Replication
We also use Barracuda Backup and Veeam Backup in our org and while both have their niche, we found ourselves constantly running out of space on the Barracuda appliances when trying to backup non-critical systems (our classification for systems with important data, but not data we can't live without). When it came to VEEAM, it was great for virtual machines, but less so when it came to full workstations. They have the free full-client backup app, but it's of limited use to us. Crashplan fit the niche of letting us use our own backup storage without charging us for the privilege, leaving the Barracudas to the more mission-critical data, while covering the full workstations that VEEAM didn't do well.
March 18, 2016
CrashPlan Review - Worth its weight in gold
Score 10 out of 10
Vetted Review
Verified User
- Acronis Backup & Recovery and Carbonite
Continuous backup, in house sever, centralized management
- Connected Backup
We were a long-term Connected Backup shop prior to CrashPlan. CrashPlan has been superior in all areas.
March 11, 2016
Plan on a Crash
I switched to CrashPlan from Mozy roughly two years ago to get away from an arduous provisioning process and a per-GB pricing model. We were looking for something that was reliable and something that we could price consistently so that our customers wouldn't be surprised by a large bill just for having some extra data.
February 24, 2016
CrashPlan Rocks!
Score 10 out of 10
Vetted Review
Verified User
February 15, 2016
CrashPlan All about the User Experience
Score 10 out of 10
Vetted Review
Verified User
- HP Connected Backup
No comparison - less server and OS administration and it is more focused on the client. Expansion is incredibly easy as well.
February 15, 2016
CrashPlan; try it, buy it, relax!
We were using a tape back-up. We would have to wait until the next date to attempt to restore data as the tapes were stored off site. CrashPlan makes data recovery fast and reliable.