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Superb way to share content with your customers!
April 10, 2024

Superb way to share content with your customers!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Consensus

We use Consensus to help us engage with our customers more when sharing content.

It's so much better to be able to see how our customers have interacted with our content, and when. This way we can react more appropriately.

Overall, the difference in our interactions with our customers now has increased tenfold.
  • Sharing content
  • gauging customer interaction
  • personalised video introduction
  • Easy to use
  • Being able to share on social media better
  • an increase of 20% of my OI
  • customer engagement has improved significantly
  • more inbound enquiries from previously shared content
I have previously used the Smart Links feature in Sales NAVIGATOR for LinkedIn.

This was quite similar to Consensus but it feels more like a 'junior' version.

There is much more functionality in Consensus and much more integration with Salesforce which is great when logging opportunities.

I don't know of a better product in the marketplace.

Do you think Consensus delivers good value for the price?

Yes

Are you happy with Consensus's feature set?

Yes

Did Consensus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Consensus go as expected?

I wasn't involved with the implementation phase

Would you buy Consensus again?

Yes

when introducing product sets to customers, sometimes this can be overwhelming of just shared in email or delivered over a Teams call.

By using Consensus I can share multiple videos with multiple contacts easily.

This makes the whole sales process much easier for both sides. I would find it very difficult to provide customers the information in another way.