DeskXpand Pricing
DeskXpand Pricing Plan Options
DeskXpand does not currently have any pricing plans listed at this time. For the latest pricing information, visit the official pricing page. Available deployment types include saas. A free trial is available for DeskXpand.
For the latest information on pricing, visit the DeskXpand official pricing page
Alternatives for DeskXpand
Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare DeskXpand pricing to the most common alternatives, backed by TrustRadius buyer data.
Help Scout
Paid plans starting at: $30
Free version available
Freshdesk
Paid plans starting at: $18
Free version available
Halo Service Desk
Starting at: $55
Support Options for DeskXpand
Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that DeskXpand offers for its pricing tiers below.
| Feature | Free | Paid |
|---|---|---|
| Available | Available | |
| Forum/Community | Available | Available |
| Free Support | Available | Available |
| Portal | Available | Available |
| Website/ticket forms | Available | Available |
| Reply to tickets | Available | Available |
| Set status | Available | Available |
| Set priority | Available | Available |
| Mark tickets as spam | Available | Available |
| Delete tickets | Available | Available |
| View requester info | Available | Available |
| Filter tickets | Available | Available |
| Perform bulk actions | Available | Available |
| Filtered search | Available | Available |
| Multifile attachments | Available | Available |
| Sort ticket conversations | Available | Available |
| Add Private Note | Available | Available |
| Add Public Note | Available | Available |
| Custom ticket fields | Available | Available |
| Agent groups | Available | Available |
| Agent roles | Available | Available |
| Agent scope | Available | Available |
| Agent signature | Available | Available |
| Create Contacts | Available | Available |
| Create Companies | Available | Available |
| Contact and company fields | Available | Available |
| Creating a category | Available | Available |
| Creating a folder | Available | Available |
| List of All Category | Available | Available |
| Creating an article | Available | Available |
| List of All Articles | Available | Available |
| List of All Drafts | Available | Available |
| List of My Drafts | Available | Available |
| List of all the Published Articles | Available | Available |
| Article Bulk Action | Available | Available |
| Article Filtering | Available | Available |
| Article Versioning | Available | Available |
| Public portal customization | Available | Available |
| Helpdesk in-depth | Available | Available |
| Default Dashboard | Available | Available |
| Knowledge base | Available | Available |
| 24x7 email support | Available | Available |
| Submit a Ticket | Available | Available |
| Live Chat | Unavailable | Available |
| Product Updates | Unavailable | Available |
| Ticket Template | Unavailable | Available |
| Add a to - do | Unavailable | Available |
| Add reminder to you to - do list | Unavailable | Available |
| Set Custom Statuses | Unavailable | Available |
| Load - Balanced Ticket Assignment | Unavailable | Available |
| Business hours | Unavailable | Available |
| Multiple Business hours | Unavailable | Available |
| Dependent fields | Unavailable | Available |
| Dynamic ticket form | Unavailable | Available |
| Multiple Product | Unavailable | Available |
| Custom agent roles | Unavailable | Available |
| Custom contacts and company fields | Unavailable | Available |
| Dynamic Form | Unavailable | Available |
| Customer Timeline | Unavailable | Available |
| Multi - product content management | Unavailable | Available |
| Approval Workflow | Unavailable | Available |
| Article Template | Unavailable | Available |
| CSS customization | Unavailable | Available |
| Complete portal customization | Unavailable | Available |
| Custom Domain Mapping | Unavailable | Available |
| Data Export | Unavailable | Available |
| Custom email servers | Unavailable | Available |