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Frontline HCM (Aesop Online)

Frontline HCM (Aesop Online)

Overview

Recent Reviews

TrustRadius Insights

Frontline Absence Management is a versatile software that has proven to be a valuable tool for organizations in managing employee absences …
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Popular Features

View all 18 features
  • Balance details (5)
    10.0
    100%
  • Approval workflow (5)
    8.9
    89%
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Pricing

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.8

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

9.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

6.9
Avg 8.1

HR Reporting

Pre-built and custom reports, and integration with external data.

8
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

10
Avg 7.9
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Product Details

What is Frontline HCM (Aesop Online)?

Frontline HCM (Aesop Online) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(22)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Frontline Absence Management is a versatile software that has proven to be a valuable tool for organizations in managing employee absences and substitute assignments. Users appreciate its user-friendly nature, allowing them to easily input, edit, or delete absences while checking their absence balances and history. The software eliminates the need for one individual to be solely responsible for finding substitute teachers, as it offers multiple avenues to find qualified substitutes, including internet job shopping, jobulator push notifications, and phone calls. The software also streamlines the absence submission process and keeps track of absence balances, minimizing the need for paper submissions and speeding up the absence request process. Frontline Absence Management can be accessed from anywhere through its website or app, providing convenience for users who can manage their absences on their phones or computers. Additionally, the software integrates with HRIS/Business office software, further streamlining data management for organizations. Overall, Frontline Absence Management proves to be an efficient solution for managing and tracking staff absences while facilitating substitute assignments in various industries.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Frontline is a very basic and easy-to-use software from the employee side. It is very user-friendly, with almost no learning curve compared to other software. We use Frontline (Aesop) as our absence management system in the school district I work in for personal leave/absences. It is easy to input, edit or delete an absence and also to check other items such as absence balances or history of absences.
  • Ease of use
  • Layout is not too complicated
  • Small learning curve for use
  • Works well on desktop or mobile
  • The layout could be "outdated" for some
  • Make a mobile app to use with it
  • A dashboard that has user options more readily available
Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
  • Absence management
  • Absence balances
  • Records of absences
  • Absence details/substitute confirmation
Human Resource Management (1)
50%
5.0
Job profiles and administration
50%
5.0
Payroll Management
N/A
N/A
Leave and Attendance Management (2)
100%
10.0
Approval workflow
100%
10.0
Balance details
100%
10.0
Employee Self Service (2)
55%
5.5
View job history
50%
5.0
View company policy documentation
60%
6.0
Asset Management
N/A
N/A
HR Reporting
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management
N/A
N/A
Succession Planning
N/A
N/A
Onboarding
N/A
N/A
Performance and Goals
N/A
N/A
Recruiting / ATS
N/A
N/A
  • Ease of input for absences.
  • Ease of inquiry in absence balances.
  • Ease of inquiry of absence details.
  • Ease of confirming substitute coverage details.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Frontline Absence Management (formerly Aesop) is used by all of our teacher staff, classroom instructional assistants, nurses, and some contractual employees that are partnered one-on-one with special education students. Frontline Absence Management (formerly Aesop) is excellent in finding qualified substitutes via multiple avenues where substitutes can job shop (internet), jobulator (push notifications to subs phone), and make phone calls.
  • Intuitive/easy-to-use screens
  • Reporting capabilities
  • Customer service is excellent
  • Reporting--reports created by Frontline Absence Management (formerly Aesop) cannot be modified by our system admins
Frontline Absence Management (formerly Aesop) is only one module of the Frontline suite of products we use. Integration between them is good but could be better. Frontline Absence Management (formerly Aesop) is very robust and has handled 95% of the things we throw at it, even though we are K-12, we have an obscure setup at times. We've had to use an API to replace a limitation of the reporting process on one of our exports. Their documentation of the system (including APIs) is excellent.
  • Teacher/IA absence fulfillment
  • Ability to limit subs to only see/accept jobs they are qualified for
  • Integration with our ERP system
Human Resource Management (6)
13.333333333333332%
1.3
Employee demographic data
N/A
N/A
Employment history
N/A
N/A
Job profiles and administration
80%
8.0
Workflow for transfers, promotions, pay raises, etc.
N/A
N/A
Organization and location management
N/A
N/A
Compliance data (COBRA, OSHA, etc.)
N/A
N/A
Payroll Management
N/A
N/A
Leave and Attendance Management (3)
93.33333333333334%
9.3
Approval workflow
80%
8.0
Balance details
100%
10.0
Annual carry-forward and encashment
100%
10.0
Employee Self Service (5)
20%
2.0
View and generate pay and benefit information
N/A
N/A
Update personal information
N/A
N/A
View job history
100%
10.0
View company policy documentation
N/A
N/A
Employee recognition
N/A
N/A
Asset Management
N/A
N/A
HR Reporting (3)
30%
3.0
Report builder
N/A
N/A
Pre-built reports
90%
9.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
14%
1.4
Performance plans
70%
7.0
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
N/A
N/A
New hire portal
N/A
N/A
Manager tracking tools
N/A
N/A
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • Runs without much administrative management once configured
  • Easy to see job history and who was contacted to fill jobs
  • Only requires 1 HR administrative assistant approximately 45% of their time to manage roughly 300 substitutes
Frontline Absence Management (formerly Aesop) was clearly above eSchoolPlus and all other substitute fulfillment systems. Our previous software, Subfinder, was purchased by Frontline several years after we migrated to Frontline Absence Management (formerly Aesop). Frontline Absence Management (formerly Aesop) was worlds above it and much easier to use.
2011
Teachers, classroom assistants, nurses, substitutes
2
1 Systems Analyst + 1 HR Associate support Absence Management (AM) in our organization. Most of the interaction we have with AM is when data doesn't flow from our ERP system into AM. School Administrators seem to have no major issues using it. Teachers/classroom assistants/substitutes require little to no training to do their jobs.
  • Teachers/Classroom Assistants enter sick days
  • Teachers/Classroom Assistants check leave balances
  • Administrators managing absences
  • Transferring absences to our Timekeeping system
  • Sending absences to our Payroll system
  • Multiple imports from other systems to reduce data entry
  • Mobile app use by more employee groups
  • Improved reporting for managers
Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
Yes
Absence Management (AESOP) replaced Subfinder. Aesop was much more modern in appearance & more intuitive for end users. Hosted application also made it easier on our IT staff.
  • Product Features
Our previous substitute management software (Subfinder) was cumbersome to use & implement. Absence Management offered a clean, modern, easy to use front end for our classroom staff.
Would look harder for applications that are MORE directly integrated with our other timekeeping/HR/Payroll software.
  • Implemented in-house
No
Change management was minimal
We did not use change management for our implementation. Frontline sent a product specialist to walk us through setup & go live. We converted over the summer with minimal issues.
  • Getting information pushed out to end users on the change
  • Going from separate log in credentials to SSO
Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
  • In-Person Training
Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
We feel it is very functional out of the box. Absence Management offers almost every feature we could need.
Simply follow Frontline's direction on the best possible setup. You'll be setting yourself up for failure if you try making any system conform to our practices. To get the most out of a software, go with its strengths.
No - we have not done any customization to the interface
No - the product does not support adding custom code
Have all lists, tables, etc. from your current process exported to a .csv so they can direct import into Absence Management.
Chat personnel is excellent. Fairly fast response time (depending on time of day). Nice touch that you are emailed the chat transcript so you can save it if the situation happens again. 90% of the time I can get my issue resolved by a chat & not have to wait to open a support ticket.
I don't think so. I believe our support level is standard. We have not had a time when we couldn't get support on the same day as our question/issue.
No
Just today I connected with chat support & they provided me with several things to try to get a troubled user back working again. They investigated on their side & attempted logging in after making updates to prove the changes would work for my user. Support is always excellent.
Easy to use for end users to pick up on without lots of training. Substitutes find it simple to get jobs. Not the newest back end for IT, but if end users are happy, that means less calls for IT.
  • Entering an absence (as end user) is easy
  • Substitutes find it easy to attain jobs
  • Some exports are difficult to setup & limited in options
  • Leave balance uploads are not reflected immediately....they need some overnight process to run to be visible to the employees.
Yes, but I don't use it
Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems.
There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
No issues reported by end users of slow or not loading pages.
  • UKG Ready
  • PowerSchool BusinessPlus
We have numerous interfaces with Absence Management. Employees/Substitutes in, absences out, leave balances in, accounting codes in, etc. Not overly difficult. Frontline outlines all data file imports/exports.
  • Not at this time
We do not have any new integrations planned with Absence Management at this time.
  • File import/export
  • Single Signon
None.
Pretty easy to integrate with. We've only had 1 interface that we had to write an API to do ourselves.
Outline what you are attempting to import/export & give yourself time for Frontline's integrations group to do their magic. Their integrations group have been very easy to work with if "you have all your ducks in a row". We have files exporting to their SFTP server & then download from there.
Frontline was fully engaged with our sale / purchase. The end product was as promised.
Contacting customer support is easy and answers are fairly quick.
I was not involved in sales, only integrations.
They were very straight forward and honest with deadlines / results.
No
  • Improved modern styling
  • Not sure of any future upgrades
  • Probably back end or new functionality
No
No
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Frontline to help track upcoming absences and scheduling changes. Frontline helps manage when employees have days off by serving as a cohesive calendar from Human Resources to all employees at the organization. I also use Frontline to mark when I will be using vacation time, sick time, or other types of absences. This is then viewable to Human Resources and other administrators.
  • Absence management for administrators to view.
  • Scheduling for staff.
  • Viewable calendars for future planning.
  • No recurring schedules that can be added.
  • No integration with Google Calendar.
Frontline is great for making sure that absences are reported to management and Human Resources. It is helpful for scheduling subs to fill in, as well as seeing upcoming dates where employees do not have to come to work. Frontline is well-suited for an easy-to-use scheduling system. As it isn't a complex program, there isn't a lot that can go wrong with it. However, if you're looking for something more robust and with better integration with other platforms, you might want to look elsewhere.
  • Absence management.
  • Substitute reporting.
  • Accurate calendars.
Human Resource Management (7)
25.714285714285715%
2.6
Employee demographic data
N/A
N/A
Employment history
N/A
N/A
Job profiles and administration
N/A
N/A
Workflow for transfers, promotions, pay raises, etc.
N/A
N/A
Organizational charting
N/A
N/A
Organization and location management
90%
9.0
Compliance data (COBRA, OSHA, etc.)
90%
9.0
Payroll Management (5)
N/A
N/A
Pay calculation
N/A
N/A
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
N/A
N/A
Direct deposit files
N/A
N/A
Salary revision and increment management
N/A
N/A
Leave and Attendance Management (3)
86.66666666666666%
8.7
Approval workflow
80%
8.0
Balance details
100%
10.0
Annual carry-forward and encashment
80%
8.0
Employee Self Service (4)
35%
3.5
View and generate pay and benefit information
N/A
N/A
Update personal information
70%
7.0
View job history
N/A
N/A
View company policy documentation
70%
7.0
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
56.66666666666667%
5.7
Report builder
80%
8.0
Pre-built reports
90%
9.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
80%
8.0
New hire portal
70%
7.0
Manager tracking tools
90%
9.0
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (5)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • Frontline has made it easy to schedule substitutes, resulting in fewer vacancies during the school day.
  • Frontline keeps a balance of vacation and sick time, resulting in a more informed staff.
  • There have been very few complaints about time and absence management.
Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
Eric Melnyczenko | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We utilize Aesop for our employee attendance and substitute teacher tracking. Employees had their absences into the system and substitutes are contacted to fulfill those assignments. We also utilize the system to send out mass communications to our substitute teaching pool. We then integrate the data from Aesop into our HRIS/Business office software.
  • Employee absence tracking
  • Substitute teacher calling
  • Easy-to-use web interface
  • Reporting - WAY TOO cumbersome. I went through certification training on using the system and still have difficulty running reports.
  • Weird way of reporting when a substitute declines an assignment (Phone log shows call as "aborted")
  • No option to roll calendar over year to year
The system does what it is designed to do: track employee absences and set up a system to call substitutes. For the price that we pay, I would think that we would get a lot more out of the system, but that's not the case. The report writer feature is way too cumbersome. You have to know exactly what type of report you want to run and then insert the specific fields you want. There are not reports that are pre-done that you can just click on with the information you are looking for. You have to create those yourself, which takes a lot of trial and error to get what you're looking for.
  • Substitute teacher calling
  • Employee absence tracking
Human Resource Management (7)
31.428571428571427%
3.1
Employee demographic data
60%
6.0
Employment history
50%
5.0
Job profiles and administration
50%
5.0
Workflow for transfers, promotions, pay raises, etc.
N/A
N/A
Organizational charting
N/A
N/A
Organization and location management
60%
6.0
Compliance data (COBRA, OSHA, etc.)
N/A
N/A
Payroll Management (7)
N/A
N/A
Pay calculation
N/A
N/A
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Salary revision and increment management
N/A
N/A
Reimbursement management
N/A
N/A
Leave and Attendance Management (3)
66.66666666666667%
6.7
Approval workflow
50%
5.0
Balance details
80%
8.0
Annual carry-forward and encashment
70%
7.0
Employee Self Service (5)
N/A
N/A
View and generate pay and benefit information
N/A
N/A
Update personal information
N/A
N/A
View job history
N/A
N/A
View company policy documentation
N/A
N/A
Employee recognition
N/A
N/A
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
26.666666666666664%
2.7
Report builder
10%
1.0
Pre-built reports
10%
1.0
Ability to combine HR data with external data
60%
6.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
N/A
N/A
New hire portal
N/A
N/A
Manager tracking tools
N/A
N/A
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • Moved us away from a person doing all of the substitute calling
  • Allows employees to view their absence balances easily
  • Eliminates paper-based processes for time off requests
I have used ReadySub in a previous district, but at a different level than I use Aesop Online. Aesop definitely has familiarity in Illinois school district versus other vendors. Additionally, because we utilize Frontline Recruiting & Hiring, there is minor integration there that helps adding new employees or substitutes in Aesop directly from their application.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a K-12 charter school and we use Frontline HCM for our substitute teacher management. This is an efficient and easy way for our employees to submit a request for a sub. Frontline also helps us track and monitor our sub usage. We use Frontline almost daily and it has been extremely beneficial to our organization.
  • Tracking.
  • User-Friendly.
  • Flexible.
  • Integrate with other systems.
  • Easier setup.
Each morning, I run a report out of our absence management system to see who is absent each day. I am able to log into Frontline and quickly see who has their absence filled with a sub and who hasn't. I can also run a report that is easy for me to paste onto my other reports. We use another system for absence management and so it is tough to have our employees need to use two different systems when entering time off. This is why it would be helpful for Frontline to be integrated with other systems.
  • Time off requests.
  • Monthly reports.
Human Resource Management (1)
60%
6.0
Employee demographic data
60%
6.0
Payroll Management
N/A
N/A
Leave and Attendance Management (2)
100%
10.0
Approval workflow
100%
10.0
Balance details
100%
10.0
Employee Self Service
N/A
N/A
Asset Management
N/A
N/A
HR Reporting (3)
100%
10.0
Report builder
100%
10.0
Pre-built reports
100%
10.0
Ability to combine HR data with external data
100%
10.0
Integration with other HR capabilities
N/A
N/A
Performance Management
N/A
N/A
Succession Planning (1)
100%
10.0
Candidate search
100%
10.0
Onboarding
N/A
N/A
Performance and Goals
N/A
N/A
Recruiting / ATS
N/A
N/A
  • Able to track sub usage.
  • Track what area we are using subs most for, i.e. professional development, sickness, field trips.
Frontline is great for a sub management system but I would say that Paycom is a great overall HR system. Paycom has more options.
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