greytHR

User-Friendly Interface: Reviewers have praised GreytHR for its user-friendly interface. Many users found it easy to navigate and understand without the need for training. The clean and intuitive UI allows even first-time users to efficiently manage HR tasks and optimize work collaboration.

Convenient All-in-One Solution: Users appreciate that GreytHR provides a centralized system for managing employee files and data, streamlined payroll processing, and an easy-to-use interface accessible from anywhere. This all-in-one solution eliminates the need for multiple software tools, saving time and effort in HR operations.

Responsive Customer Support: The customer support team of GreytHR has received positive feedback from reviewers for their responsiveness and helpfulness. Users value the quick resolution of queries raised, with responses received within 24 hours. The availability of multiple reminders for open tickets further enhances the overall positive user experience.

Lackluster User Interface: Some users have expressed dissatisfaction with the user interface of greytHR, stating that it needs improvement. They have mentioned difficulties in finding their payslip and have found the overall user experience to be subpar. Additionally, they have encountered issues such as lagging and crashing of the software. There are also concerns about the abundance of functions within the software, making it challenging for users to locate specific features quickly. While the search function helps in some situations, some options may not be visible, leading to confusion. Inefficient Mobile Application: Users have reported that the mobile application of greytHR is not fully functional and lacks certain features available on the desktop version. This limitation has been a source of frustration for those who rely on accessing the platform on-the-go or prefer using their mobile devices for HR-related tasks. Room for Improvement in Customer Support: Reviewers have noted that greytHR's customer support could benefit from enhancements. Some customers experienced difficulties reaching out to customer care immediately, indicating a need for improved communication channels. The system-generated emails were also mentioned as an area where improvements could be made. Additionally, there were suggestions for hiring dedicated customer care executives proficient in Hindi to cater to a wider range of clients' needs effectively. Unused Space and Lack of Customizability: Users have pointed out that there is significant unused space on greytHR's webpage that could be utilized more efficiently. They believe that this wasted space hampers productivity and suggests room for improvement in design layout. Furthermore, users expressed disappointment over the absence of an option to manage quick tabs on the home screen according to individual preferences, which would enhance ease-of-use and streamline navigation within the system.

Users recommend GreytHR as a one-stop solution for payroll services and HR management, highlighting its user-friendly nature and helpfulness in the payroll process. They suggest that it is suitable for startups and well-established companies due to its multiple features and affordable price. GreytHR is also recommended as a cost-effective and efficient solution for core HR functionalities, especially for small startups. Users appreciate the ease of usability, good online/phone support, and the platform's ability to streamline HR processes, reduce dependencies on the HR team, and improve employee onboarding flows. They also mention that GreytHR simplifies human resource management better than its competitors. However, there are suggestions for improvement, such as enhancing the FUV file generation process and expanding the software's functionality to cater to all HR needs beyond payroll purposes.