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JW Player

JW Player

Overview

What is JW Player?

JW Player (or JWP) is a video platform boasting 40,000 broadcasters, publishers, and other video-driven brands whose business relies on video as users. It provides these companies with a way to accelerate and scale their video strategy and is a…

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Recent Reviews

TrustRadius Insights

JW Player is a versatile video hosting platform that caters to a wide range of users and their specific needs. With its user-friendly …
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Pricing

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What is JW Player?

JW Player (or JWP) is a video platform boasting 40,000 broadcasters, publishers, and other video-driven brands whose business relies on video as users. It provides these companies with a way to accelerate and scale their video strategy and is a video platform that can be used to stream video,…

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  • Premium Consulting/Integration Services

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Product Demos

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DEMO REEL JWP

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JWP Industries 3D software demo

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Product Details

What is JW Player?

JW Player (or JWP) is a video platform boasting 40,000 broadcasters, publishers, and other video-driven brands whose business relies on video as users. JWP provides these companies with a way to accelerate and scale their video strategy and is a video platform that can be used to stream video, engage audiences on any screen, and monetize content.

Founded in 2004, the vendor states JW Player customers generate 8 billion video impressions/month and 5 billion minutes of video watched/month. JW Player is headquartered in New York, New York with offices in London, England, and Eindhoven, Netherlands.


JW Player Features

Video Marketing Features

  • Supported: Audience for distribution
  • Supported: Support for advertisements
  • Supported: Video SEO
  • Supported: Integration to Marketing Automation

JW Player Competitors

JW Player Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, APAC, EMEA

Frequently Asked Questions

JW Player (or JWP) is a video platform boasting 40,000 broadcasters, publishers, and other video-driven brands whose business relies on video as users. It provides these companies with a way to accelerate and scale their video strategy and is a video platform that can be used to stream video, engage audiences on any screen, and monetize content.

Brightcove, THEOplayer, and Muvi Player are common alternatives for JW Player.

Reviewers rate Video quality / Bandwidth controls and Mobile compatibility and Video upload & format support highest, with a score of 10.

The most common users of JW Player are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

JW Player is a versatile video hosting platform that caters to a wide range of users and their specific needs. With its user-friendly interface and efficient performance, the platform has gained positive reviews from users who appreciate its various use cases.

One of the key applications of JW Player is in content creation and sharing. Users have found it easy and reliable to upload videos, analyze audience engagement, and embed videos on web pages. The fast upload speeds make it efficient for including videos in articles, enhancing the overall website experience for visitors. Additionally, JW Player allows for the display of a variety of content on websites, making it flexible and reliable for different needs.

Another notable use case of JW Player is in education and training. It is commonly used for hosting and streaming videos for educational purposes, allowing instructors to deliver instructional content effectively. While some users have reported buffering and loading issues, overall, JW Player has proven to be a suitable solution for hosting and analyzing educational videos.

Furthermore, JW Player finds application in industries such as healthcare and media. In healthcare settings, it enhances the clinical experience by displaying patient-related experience videos and review videos. For media organizations like newspaper newsrooms and TV stations, JW Player provides an affordable and reliable solution for video hosting.

Although there may be some limitations or imperfections, JW Player serves as a reliable player for watching videos and can be a suitable solution for hosting videos on websites. Its customizable settings make it a preferred software for watching movies, music videos, and listening to music. Overall, users appreciate the convenience, functionality, and reliability that JW Player offers in managing and hosting various types of video content.

Simple and Easy to Use: Many users have found JW Player to be simple, easy to use, and integrative with SSO. This positive sentiment was expressed by multiple reviewers who appreciated the user-friendly nature of the platform.

Quick Upload Time: The quick upload time for videos is another frequently mentioned pro. Several users have praised JW Player for its ability to quickly upload videos in under 30 seconds, saving them valuable time and improving efficiency.

High Quality Videos and Elegant Interface: Users have also been impressed with the high quality of videos broadcasted by JW Player as well as its eloquent interface. This aspect has been highlighted by a number of reviewers who appreciate the visually appealing experience provided by the platform.

Inconvenient login process: Some users have found the requirement to be emailed a unique code upon logging in via SSO to be a minor inconvenience. However, they still appreciate the added security it provides.

Confusing interface for moving assets: Several reviewers have mentioned that they initially found it challenging to figure out how to move assets within the platform. However, with some exploration and practice, they were able to navigate it more easily.

Lack of flexibility and functionality: A number of users have expressed their desire for more flexibility and advanced features in the software. They suggested updating and adding more functionalities to make the video hosting platform more versatile and meet their specific needs.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use JWPlayer to host both our video and podcasts for our organization. It is managed by the digital products department. The end results (video or podcast) is being utilized by all departments within our organization. It allows us to be highly involved in producing video and podcasts to build our brands and audience engagements.
  • Delivers the video/podcast in the best manner it can - streaming cleanly.
  • It automatically converts the video in various delivery formats for different devices.
  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
I think they do a great job of converting a video into various formats (file/size) that will accommodate a variety of devices. From computer to phone to tablet, it streams really nice with little or no latency. I would really, really like to see an easy way to add clickable text and links to the video (in a similar fashion to how YouTube does it).
Video Marketing (6)
N/A
N/A
Lead generation
N/A
N/A
Video personalization
N/A
N/A
eCommerce
N/A
N/A
Support for advertisements
N/A
N/A
Video SEO
N/A
N/A
Integration to Marketing Automation
N/A
N/A
Video Platform Integrations (5)
N/A
N/A
Integration to Salesforce.com
N/A
N/A
Integration to Marketo
N/A
N/A
Integration to HubSpot
N/A
N/A
Integration to Eloqua
N/A
N/A
Integration to LMS
N/A
N/A
Video Security (5)
26%
2.6
Video access controls
N/A
N/A
User management
N/A
N/A
Video link sharing
70%
7.0
Internal video
N/A
N/A
External video
60%
6.0
Video Player (4)
70%
7.0
Player customization
20%
2.0
Embedded videos
60%
6.0
Video quality / Bandwidth controls
100%
10.0
Mobile compatibility
100%
10.0
Video Analytics (5)
6%
0.6
A/B testing
N/A
N/A
Streaming quality reports
N/A
N/A
Per viewer tracking
10%
1.0
Per video tracking
10%
1.0
Video analytics dashboard
10%
1.0
Video Hosting, Management & Storage (6)
38.333333333333336%
3.8
On-Demand video
60%
6.0
Live streaming
N/A
N/A
Impact of streaming on network
N/A
N/A
Video upload & format support
100%
10.0
Video library / File management
70%
7.0
Video portal
N/A
N/A
Video Engagement (3)
N/A
N/A
Audience polling
N/A
N/A
Audience Q&A / Live chat
N/A
N/A
Video comments
N/A
N/A
  • It serves our 4 brands well in delivery of both video and podcasts that we produce.
  • We feel it has presented us with an opportunity at a reasonable rate.
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
Jim Cairl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JW Player is our video player across our network of sites. JW Player is only being used as a platform to serve our editorial video content as well as some pre-roll. The problem it addressed was simple... we needed a video player for the website and they were able to provide those services with great tech, and competitive pricing.
  • Simple, intuitive User Interface.
  • It's incredibly snappy - almost no load time ever.
  • Time to render and transcode is also super fast.
  • Good service and sales support - the people who came in and pitched to us were knowledgable, flexible, and smart - that went a long way to getting our business.
  • I could use a little more info on some of the videos. an info panel with things like, for example, bitrate would be helpful.
  • Our previous video player had a publish to YouTube button - so that with one button it took care of a whole other channel. That would be nice to see.
  • I'll be honest, i don't really have a lot of points here. In my experience, it's a solid, all-around well built platform.
JW Player is a web based video player. It is best-in-class for that kind of application. If you need to host video content and need a video player on your website - this is definitely one company to investigate. For pretty much anything that is not video related, you should not use them.
Video Marketing (2)
85%
8.5
Support for advertisements
90%
9.0
Video SEO
80%
8.0
Video Platform Integrations (5)
N/A
N/A
Integration to Salesforce.com
N/A
N/A
Integration to Marketo
N/A
N/A
Integration to HubSpot
N/A
N/A
Integration to Eloqua
N/A
N/A
Integration to LMS
N/A
N/A
Video Security (5)
72%
7.2
Video access controls
90%
9.0
User management
90%
9.0
Video link sharing
80%
8.0
Internal video
N/A
N/A
External video
100%
10.0
Video Player (4)
95%
9.5
Player customization
80%
8.0
Embedded videos
100%
10.0
Video quality / Bandwidth controls
100%
10.0
Mobile compatibility
100%
10.0
Video Analytics (5)
16%
1.6
A/B testing
N/A
N/A
Streaming quality reports
N/A
N/A
Per viewer tracking
N/A
N/A
Per video tracking
N/A
N/A
Video analytics dashboard
80%
8.0
Video Hosting, Management & Storage (6)
60%
6.0
On-Demand video
90%
9.0
Live streaming
N/A
N/A
Impact of streaming on network
N/A
N/A
Video upload & format support
80%
8.0
Video library / File management
90%
9.0
Video portal
100%
10.0
Video Engagement (3)
N/A
N/A
Audience polling
N/A
N/A
Audience Q&A / Live chat
N/A
N/A
Video comments
N/A
N/A
  • We've seen a video stickiness. Users are watching more videos than they were previously
  • Our ad serving solution is smarter, and we have more flexibility about where to slot in pre-roll between videos.
  • Also ad serving related, we have more transcoded sizes to choose from and better overall video quality than our previous provider
JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
4
Editorial - creating uploading and broadcasting of content
Ad Ops - Pre and Mid roll advertising
IT - Player Management
Jim Manney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All of our video content is housed on JW Player. It is used by over 30 of our newspaper newsrooms and tv stations. We spent a lot of time looking for an affordable, reliable video hosting system and JW stood out in a crowded field.
  • Ease of use: We have several hundred people who use JW Player on a weekly basis and we needed to be able to train them quickly. JW Player is very intuitive and easy to understand.
  • Reliability: We rarely ever have any unscheduled downtime with JW Player.
  • Analytics: We wanted to be able to chart growth over a period of weeks and months and JW Analytivs give us a good view into how our video is being consumed. The realtime analytics are especially helpful.
  • I would like to be able to follow the analytics of a video series over the course of time. Currently, It's difficult to do that.
  • I would like to have multiple logins for a single account.
  • I don't
  • I don't think there is any revision history. After a video is posted we occasionally need to change a headline or description and the update doesn't show up.
JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Video Marketing (2)
100%
10.0
Support for advertisements
100%
10.0
Video SEO
100%
10.0
Video Platform Integrations (5)
N/A
N/A
Integration to Salesforce.com
N/A
N/A
Integration to Marketo
N/A
N/A
Integration to HubSpot
N/A
N/A
Integration to Eloqua
N/A
N/A
Integration to LMS
N/A
N/A
Video Security (5)
16%
1.6
Video access controls
N/A
N/A
User management
N/A
N/A
Video link sharing
80%
8.0
Internal video
N/A
N/A
External video
N/A
N/A
Video Player (4)
100%
10.0
Player customization
100%
10.0
Embedded videos
100%
10.0
Video quality / Bandwidth controls
100%
10.0
Mobile compatibility
100%
10.0
Video Analytics (5)
38%
3.8
A/B testing
N/A
N/A
Streaming quality reports
N/A
N/A
Per viewer tracking
N/A
N/A
Per video tracking
90%
9.0
Video analytics dashboard
100%
10.0
Video Hosting, Management & Storage (6)
66.66666666666667%
6.7
On-Demand video
100%
10.0
Live streaming
100%
10.0
Impact of streaming on network
N/A
N/A
Video upload & format support
100%
10.0
Video library / File management
100%
10.0
Video portal
N/A
N/A
Video Engagement (3)
N/A
N/A
Audience polling
N/A
N/A
Audience Q&A / Live chat
N/A
N/A
Video comments
N/A
N/A
  • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
  • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
  • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
  • Bright Cove
JW Player is the most widely used internet video player out there, so it was an easy choice for us to trust JW with our video content and delivery. What impressed me most was their hunger to improve and satisfy our business needs. Many of their competitors weren't nearly as interested in our bottom line as they were in their own.
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