Overview
TrustRadius Insights
LogMeIn Support tool
LogMeIn Pro- Review
It gets the job done but not overally impressed
Never Have Unhappy Customers
Reasonably priced unattended remote access software with simple setup
Good value for the money for sales and IT employees.
LogMeIn Pro - logged in!
An excellent, user-friendly remote work option for small business
LogMeIn Pro - Great tool, but a bit pricey.
You'll be available anywhere at any time!
LogMeIn Pro Review
Remote Desktop Connections Using LogMeIn Pro
Love LogMeIn.
Small Business Access with LogMeIn Pro
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Over-the-Internet remote session (15)9.191%
- Screen sharing (14)8.989%
- File transfer (14)7.878%
- Access to sleeping/powered-off computers (14)7.070%
Reviewer Pros & Cons
Pricing
Individuals
$30.00
Power Users
$70.00
Small Businesses
$129.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Logmein Pro Review - Get 14 Day Logmein Free Trial Here
Features
Remote Administration
Remote administration software is used to control a computer from a remote location.
- 8.9Screen sharing(14) Ratings
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
- 7.8File transfer(14) Ratings
Securely exchange files with remote computer without having to use email or FTP.
- 6.2Instant message(12) Ratings
Ability for administrator to communicate via instant message with remote user.
- 7.2Secure remote access with Smart Card authentication(4) Ratings
Establish secure remote connection via Smart Card authentication and Smart Card logon.
- 7Access to sleeping/powered-off computers(14) Ratings
Remote access and troubleshooting of out-of-band computers.
- 9.1Over-the-Internet remote session(15) Ratings
Establish secure remote connection with computers outside the network firewall.
- 6.6Initiate remote control from mobile(10) Ratings
Mobile application for remote controlling computers from mobile device (iOS, Android)
- 8.4Remote management of servers & workstations(13) Ratings
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
- 7.1Remote Active Directory® management(10) Ratings
Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.
- 8.2Centralized management dashboard(11) Ratings
Dashboard to facilitate management of users, permissions, licenses etc.
- 8.1Session record(11) Ratings
Ability to record session for training purposes.
- 6.3Annotations(7) Ratings
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
- 7.9Monitoring and Alerts(9) Ratings
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
- 7.4Multi-platform remote control(12) Ratings
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Product Details
- About
- Tech Details
What is LogMeIn Pro by GoTo?
LogMeIn Pro by GoTo Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(124)Community Insights
- Business Problems Solved
LogMeIn Pro has proven to be a versatile and reliable tool for remote access and management, according to user experiences. Users have benefited from the ability to log into their work computers remotely, enabling them to access servers, print documents, and retrieve files and programs without the need for a VPN setup or physical presence in the office. The software has also been utilized by technicians and IT teams to connect to client computers, install software/hardware, resolve issues, and troubleshoot software services on clients' servers.
Furthermore, LogMeIn Pro has been a valuable resource for individuals who frequently travel or work from different locations, providing them with secure access to their files from any device. It has also been used as a backup solution for the primary Remote Monitoring and Management system. The software's ease of use and secure connection have made it an ideal choice for various scenarios, such as supporting and training users in specific software applications, performing administrative tasks via remote screen sharing, and conducting remote troubleshooting and product demonstrations for clients. Additionally, LogMeIn Pro has addressed vulnerabilities and security issues associated with other remote tools, making it a trusted option for those concerned about data protection.
Attribute Ratings
Reviews
(1-15 of 15)Best Remote Tool for Corporate Use
- File transfer
- 80%8.0
- Instant message
- 90%9.0
- Secure remote access with Smart Card authentication
- 70%7.0
- Access to sleeping/powered-off computers
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Remote Active Directory® management
- 80%8.0
- Centralized management dashboard
- 100%10.0
- Session record
- N/AN/A
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- 100%10.0
LogMeIn Support tool
- Screen sharing
- 80%8.0
- File transfer
- 50%5.0
- Instant message
- 50%5.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 40%4.0
- Over-the-Internet remote session
- 80%8.0
- Initiate remote control from mobile
- 30%3.0
- Remote management of servers & workstations
- 70%7.0
- Remote Active Directory® management
- 50%5.0
- Centralized management dashboard
- 70%7.0
- Session record
- 70%7.0
- Annotations
- 60%6.0
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- 40%4.0
LogMeIn Pro- Review
- Screen sharing
- 90%9.0
- File transfer
- 50%5.0
- Instant message
- 40%4.0
- Secure remote access with Smart Card authentication
- 50%5.0
- Access to sleeping/powered-off computers
- 70%7.0
- Over-the-Internet remote session
- 90%9.0
- Initiate remote control from mobile
- 80%8.0
- Remote management of servers & workstations
- 80%8.0
- Remote Active Directory® management
- 50%5.0
- Centralized management dashboard
- 70%7.0
- Session record
- 90%9.0
- Annotations
- 70%7.0
- Monitoring and Alerts
- 50%5.0
- Multi-platform remote control
- 70%7.0
It gets the job done but not overally impressed
- Screen sharing
- 70%7.0
- File transfer
- 80%8.0
- Instant message
- 80%8.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 60%6.0
- Over-the-Internet remote session
- 70%7.0
- Initiate remote control from mobile
- 70%7.0
- Remote management of servers & workstations
- 70%7.0
- Remote Active Directory® management
- 70%7.0
- Centralized management dashboard
- 70%7.0
- Session record
- 70%7.0
- Annotations
- 70%7.0
- Monitoring and Alerts
- 70%7.0
- Multi-platform remote control
- 70%7.0
Never Have Unhappy Customers
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- 60%6.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 40%4.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- 40%4.0
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- 100%10.0
- Centralized management dashboard
- 100%10.0
- Session record
- 100%10.0
- Annotations
- 50%5.0
- Monitoring and Alerts
- 100%10.0
- Multi-platform remote control
- 70%7.0
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- N/AN/A
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- 100%10.0
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- N/AN/A
- Session record
- N/AN/A
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- 80%8.0
Good value for the money for sales and IT employees.
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- N/AN/A
- Secure remote access with Smart Card authentication
- 100%10.0
- Access to sleeping/powered-off computers
- 90%9.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- 90%9.0
- Remote management of servers & workstations
- 90%9.0
- Remote Active Directory® management
- 90%9.0
- Centralized management dashboard
- 90%9.0
- Session record
- 80%8.0
- Annotations
- N/AN/A
- Monitoring and Alerts
- 100%10.0
- Multi-platform remote control
- 100%10.0
LogMeIn Pro - logged in!
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Remote management of servers & workstations
- 100%10.0
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- 60%6.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 10%1.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- 100%10.0
- Remote management of servers & workstations
- 80%8.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- 100%10.0
- Session record
- N/AN/A
- Annotations
- N/AN/A
- Monitoring and Alerts
- 100%10.0
- Multi-platform remote control
- 100%10.0
LogMeIn Pro - Great tool, but a bit pricey.
- Screen sharing
- 100%10.0
- File transfer
- 60%6.0
- Instant message
- 80%8.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 80%8.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- 100%10.0
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- 100%10.0
- Centralized management dashboard
- 100%10.0
- Session record
- 100%10.0
- Annotations
- 50%5.0
- Monitoring and Alerts
- 50%5.0
- Multi-platform remote control
- 50%5.0
You'll be available anywhere at any time!
- Screen sharing
- 90%9.0
- File transfer
- 90%9.0
- Instant message
- 90%9.0
- Access to sleeping/powered-off computers
- 90%9.0
- Over-the-Internet remote session
- 90%9.0
- Initiate remote control from mobile
- 90%9.0
- Session record
- 90%9.0
- Monitoring and Alerts
- 90%9.0
LogMeIn Pro Review
- Screen sharing
- 100%10.0
- File transfer
- 100%10.0
- Instant message
- 90%9.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 90%9.0
- Over-the-Internet remote session
- 100%10.0
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- 90%9.0
- Centralized management dashboard
- 100%10.0
- Session record
- 100%10.0
- Annotations
- 100%10.0
- Monitoring and Alerts
- 100%10.0
- Multi-platform remote control
- 90%9.0
Remote Desktop Connections Using LogMeIn Pro
- Screen sharing
- 100%10.0
- File transfer
- 30%3.0
- Instant message
- 100%10.0
- Secure remote access with Smart Card authentication
- N/AN/A
- Access to sleeping/powered-off computers
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- 100%10.0
- Centralized management dashboard
- 100%10.0
- Session record
- 100%10.0
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
- Multi-platform remote control
- 100%10.0
Love LogMeIn.
- Screen sharing
- 100%10.0
- File transfer
- 10%1.0
- Access to sleeping/powered-off computers
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- 100%10.0
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- N/AN/A
- Centralized management dashboard
- N/AN/A
- Session record
- 100%10.0
- Annotations
- N/AN/A
- Monitoring and Alerts
- N/AN/A
Small Business Access with LogMeIn Pro
- Screen sharing
- 100%10.0
- File transfer
- N/AN/A
- Instant message
- 100%10.0
- Secure remote access with Smart Card authentication
- 100%10.0
- Access to sleeping/powered-off computers
- 100%10.0
- Over-the-Internet remote session
- 100%10.0
- Initiate remote control from mobile
- N/AN/A
- Remote management of servers & workstations
- 100%10.0
- Remote Active Directory® management
- 100%10.0
- Centralized management dashboard
- 100%10.0
- Session record
- 80%8.0
- Annotations
- 100%10.0
- Monitoring and Alerts
- 100%10.0
- Multi-platform remote control
- 100%10.0