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LogMeIn Pro by GoTo

LogMeIn Pro by GoTo

Overview

Recent Reviews

TrustRadius Insights

LogMeIn Pro has proven to be a versatile and reliable tool for remote access and management, according to user experiences. Users have …
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LogMeIn Pro- Review

8 out of 10
January 12, 2023
Incentivized
LogMeIn Pro is used by my IT Team to provide remote support to users. From a security stand-point, all users in my organsation do not have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Over-the-Internet remote session (15)
    9.1
    91%
  • Screen sharing (14)
    8.9
    89%
  • File transfer (14)
    7.8
    78%
  • Access to sleeping/powered-off computers (14)
    7.0
    70%

Reviewer Pros & Cons

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Pricing

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Individuals

$30.00

On Premise
per month

Power Users

$70.00

On Premise
per month

Small Businesses

$129.00

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Logmein Pro Review - Get 14 Day Logmein Free Trial Here

YouTube
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.6
Avg 8.3
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Product Details

What is LogMeIn Pro by GoTo?

LogMeIn Pro by GoTo Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(124)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LogMeIn Pro has proven to be a versatile and reliable tool for remote access and management, according to user experiences. Users have benefited from the ability to log into their work computers remotely, enabling them to access servers, print documents, and retrieve files and programs without the need for a VPN setup or physical presence in the office. The software has also been utilized by technicians and IT teams to connect to client computers, install software/hardware, resolve issues, and troubleshoot software services on clients' servers.

Furthermore, LogMeIn Pro has been a valuable resource for individuals who frequently travel or work from different locations, providing them with secure access to their files from any device. It has also been used as a backup solution for the primary Remote Monitoring and Management system. The software's ease of use and secure connection have made it an ideal choice for various scenarios, such as supporting and training users in specific software applications, performing administrative tasks via remote screen sharing, and conducting remote troubleshooting and product demonstrations for clients. Additionally, LogMeIn Pro has addressed vulnerabilities and security issues associated with other remote tools, making it a trusted option for those concerned about data protection.

Attribute Ratings

Reviews

(1-15 of 15)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (11)
65.45454545454545%
6.5
File transfer
80%
8.0
Instant message
90%
9.0
Secure remote access with Smart Card authentication
70%
7.0
Access to sleeping/powered-off computers
100%
10.0
Over-the-Internet remote session
100%
10.0
Remote Active Directory® management
80%
8.0
Centralized management dashboard
100%
10.0
Session record
N/A
N/A
Annotations
N/A
N/A
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
100%
10.0
March 30, 2023

LogMeIn Support tool

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (14)
49.28571428571429%
4.9
Screen sharing
80%
8.0
File transfer
50%
5.0
Instant message
50%
5.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
40%
4.0
Over-the-Internet remote session
80%
8.0
Initiate remote control from mobile
30%
3.0
Remote management of servers & workstations
70%
7.0
Remote Active Directory® management
50%
5.0
Centralized management dashboard
70%
7.0
Session record
70%
7.0
Annotations
60%
6.0
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
40%
4.0
January 12, 2023

LogMeIn Pro- Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (14)
67.85714285714286%
6.8
Screen sharing
90%
9.0
File transfer
50%
5.0
Instant message
40%
4.0
Secure remote access with Smart Card authentication
50%
5.0
Access to sleeping/powered-off computers
70%
7.0
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
80%
8.0
Remote management of servers & workstations
80%
8.0
Remote Active Directory® management
50%
5.0
Centralized management dashboard
70%
7.0
Session record
90%
9.0
Annotations
70%
7.0
Monitoring and Alerts
50%
5.0
Multi-platform remote control
70%
7.0
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (14)
65.71428571428571%
6.6
Screen sharing
70%
7.0
File transfer
80%
8.0
Instant message
80%
8.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
60%
6.0
Over-the-Internet remote session
70%
7.0
Initiate remote control from mobile
70%
7.0
Remote management of servers & workstations
70%
7.0
Remote Active Directory® management
70%
7.0
Centralized management dashboard
70%
7.0
Session record
70%
7.0
Annotations
70%
7.0
Monitoring and Alerts
70%
7.0
Multi-platform remote control
70%
7.0
Paul Charbonnet | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Remote Administration (14)
75.71428571428571%
7.6
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
60%
6.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
40%
4.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
40%
4.0
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
100%
10.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Annotations
50%
5.0
Monitoring and Alerts
100%
10.0
Multi-platform remote control
70%
7.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (14)
48.57142857142857%
4.9
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
N/A
N/A
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Annotations
N/A
N/A
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
80%
8.0
Marissa Novak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (14)
80.71428571428571%
8.1
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
N/A
N/A
Secure remote access with Smart Card authentication
100%
10.0
Access to sleeping/powered-off computers
90%
9.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
90%
9.0
Remote management of servers & workstations
90%
9.0
Remote Active Directory® management
90%
9.0
Centralized management dashboard
90%
9.0
Session record
80%
8.0
Annotations
N/A
N/A
Monitoring and Alerts
100%
10.0
Multi-platform remote control
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (14)
60.71428571428571%
6.1
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
60%
6.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
10%
1.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Remote management of servers & workstations
80%
8.0
Remote Active Directory® management
N/A
N/A
Centralized management dashboard
100%
10.0
Session record
N/A
N/A
Annotations
N/A
N/A
Monitoring and Alerts
100%
10.0
Multi-platform remote control
100%
10.0
Hunter Bonner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (14)
76.42857142857143%
7.6
Screen sharing
100%
10.0
File transfer
60%
6.0
Instant message
80%
8.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
80%
8.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
100%
10.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Annotations
50%
5.0
Monitoring and Alerts
50%
5.0
Multi-platform remote control
50%
5.0
Hesham Gomaa Elmasry , IBDL | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
90%
9.0
Screen sharing
90%
9.0
File transfer
90%
9.0
Instant message
90%
9.0
Access to sleeping/powered-off computers
90%
9.0
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
90%
9.0
Session record
90%
9.0
Monitoring and Alerts
90%
9.0
March 07, 2018

LogMeIn Pro Review

YagneshKumar Patel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (13)
89.23076923076923%
8.9
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
90%
9.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
90%
9.0
Over-the-Internet remote session
100%
10.0
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
90%
9.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Annotations
100%
10.0
Monitoring and Alerts
100%
10.0
Multi-platform remote control
90%
9.0
Rob Battaglia | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (14)
66.42857142857143%
6.6
Screen sharing
100%
10.0
File transfer
30%
3.0
Instant message
100%
10.0
Secure remote access with Smart Card authentication
N/A
N/A
Access to sleeping/powered-off computers
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
N/A
N/A
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
100%
10.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Annotations
N/A
N/A
Monitoring and Alerts
N/A
N/A
Multi-platform remote control
100%
10.0
September 15, 2017

Love LogMeIn.

Tresha Ivey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (11)
55.45454545454546%
5.5
Screen sharing
100%
10.0
File transfer
10%
1.0
Access to sleeping/powered-off computers
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
100%
10.0
Annotations
N/A
N/A
Monitoring and Alerts
N/A
N/A
Danielle Vink | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (14)
84.28571428571429%
8.4
Screen sharing
100%
10.0
File transfer
N/A
N/A
Instant message
100%
10.0
Secure remote access with Smart Card authentication
100%
10.0
Access to sleeping/powered-off computers
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
N/A
N/A
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
100%
10.0
Centralized management dashboard
100%
10.0
Session record
80%
8.0
Annotations
100%
10.0
Monitoring and Alerts
100%
10.0
Multi-platform remote control
100%
10.0
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