Best Remote Tool for Corporate Use
Updated December 27, 2023

Best Remote Tool for Corporate Use

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Power Users

Overall Satisfaction with LogMeIn Pro

As for Live bot production support, it is necessary to take remote sessions of the production machines. LogMeIn Pro's GotoResolve is used to control multiple production endpoint machines at the same time. Before LogMeIn Pro, the issues we faced were vulnerabilities and security issues with other remote tools, LogMeIn Pro's GotoResolve feature is much more secure and safe.
  • No change in screen resolution
  • Clipboard synchronization
  • Secure access
  • Multiple device access at a single time
  • Number of updates have been increased lately
  • Minor bugs are present (connecting issues)
  • With the new update the last accessed time is inaccurate
  • Reduced the effort while accessing multiple machines
  • Browser based access and more fesiable
  • Instant remote support session
  • Secure access
There are no security layers in the AnyDesk platform, anyone can use it without authentication and with the session ID, and therefore it is not safe to use, LogMeIn Pro is much more secure and is better for corporate use. With proper user authentication and LAN-based access, the risks are reduced.

Do you think LogMeIn Pro by GoTo delivers good value for the price?

Yes

Are you happy with LogMeIn Pro by GoTo's feature set?

Yes

Did LogMeIn Pro by GoTo live up to sales and marketing promises?

Yes

Did implementation of LogMeIn Pro by GoTo go as expected?

Yes

Would you buy LogMeIn Pro by GoTo again?

Yes

This tool is best suited to handle live production monitors, we generally use it in RPA automation where the bot performs the tasks. A single cursor movement could interrupt the process and could lead to exceptions. LogMeIn Pro's GotoResolve feature allows to activation screen with a single click after taking remote access which is a positive point.

LogMeIn Pro by GoTo Feature Ratings

File transfer
8
Instant message
9
Secure remote access with Smart Card authentication
7
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Remote Active Directory® management
8
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10