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The Okta Identity Cloud

The Okta Identity Cloud

Overview

What is The Okta Identity Cloud?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises…

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Recent Reviews

Happy Okta user!

9 out of 10
January 29, 2024
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single …
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Tried and True

10 out of 10
January 11, 2024
Incentivized
My organization uses Okta as a single sign-on tool for various websites we use internally. It makes signing in super easy and secure.
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How The Okta Identity Cloud Differs From Its Competitors

Independent Platform

Yes, its actually one of the best module does The Okta Identity Cloud have. Having SSO with different applications is very helpful for us employees especially to those having a hard time remembering thier passwords. And The Okta Identity Cloud prebuilt integration is also one of the key that The …
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Independent Platform

We have benefitted immensely from this ability to centralize access and identity management across multiple cloud and SaaS applications. The Okta Identity Cloud has allowed for a single management point for provisioning across 40 countries and allows for a centrally located team to control …
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Reliability

It has allowed for our enterprise architecture and business application ecosystem to become a clear and visible value-add for business operations around the world. Having The Okta Identity Cloud has allowed for centralized administration of identity and access management, thus lowering regional …
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Independent Platform

Because of The Okta Identity Cloud SSO all users company-wide can access multiple applications from a single place and utilizing/authenticating a single account. From a security standpoint, The Okta Identity Cloud's multi-factor authentication provides peace of mind and protection. Being cloud …
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Reliability

The Okta Identity Cloud's reliability has been put to the test company-wide since it was first adopted. From personal experience, they live up to that 99.99% uptime promise. At times when other services (i.e. Microsoft Azure) are down (multiple times throughout the year), The Okta Identity Cloud …
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Independent Platform

Yes. My organization uses the Okta Identity Cloud across all of our apps for ease of access. The ability to quickly access everything from a single tile page makes it easy to navigate and operate. Compared to other identity providers, I will always find Okta to be much more user friendly and easy …
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Customer First Team

I have not personally interacted with anyone from Okta on the account operations/enablement side. As such, I can only provide my positive experience feedback as a result of being a successful business user of their platform. Other than that, I think they do a great job from what I've seen and done.
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Reliability

My organization has never had an outage on Okta. As such, I think it speaks highly to the uptime provided because our organization has never been negatively impacted by an outage caused by Okta's operations. I would endorse their uptime as a result of this positive experience at my organization.
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Independent Platform

Oh yes, in fact that's the reason we moved to The Okta Identity Cloud, this has helped to present a centralized single sign on for all our Saas Applications. In our organization, we are starting to implement or move more towards to SaaS applications and this helps us handle user security in one …
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Customer First Team

I do not have any certification on The Okta Identity Cloud, but one thing the documentation for break fixes is not at all sufficient and even the support team is not being well versed with SAP and AZURE integration. P1s related to SAP and Azure take more than 2 or 3 days to get resolved, and there …
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Reliability

This is true, when it comes to uptime for users, this tool has not disappointed us. This has surely reduced nor created any tickets for our IT support related to sign on. The mobile version of The Okta Identity Cloud often creates problems, otherwise the desktop version has always been up for us …
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Independent Platform

I have been able to get into my daily applications quicker, which allows me to interact with my colleagues and customers at a more manageable time. Simply put, signing in to 20+ applications at once, saves me at least 30 to 40 minutes of going through and logging into all the applications
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Reliability

The reliability of Okta has definitely made it easier to access our applications quicker and make our lives simplified in a very hectic environment and with customers needing support for their products, having access to our resources makes it that much easier to support our customers and make …
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COVID-19 Response

It allowed for our organization to be 100% remote in regards to supporting our customers. I am sure that from an IT perspective, our organization sees the benefit of having a tool that connects you to others within the organization and externally, that it just makes our jobs easier to do
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Independent Platform

Yes, whenever we have global SaaS applications, we incorporate The Okta Identity Cloud whenever possible. It is imperative to the information security that we use the identity manager and single sign on features with multi-factor authentication. This is now a question that we ask all potential …
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Reliability

Since we have been using The Okta Identity Cloud, I have not personally experienced any down time of the service. With that, I would say The Okta Identity Cloud is upholding their promises of 99.99% uptime as we have had no down time impact to date, that I am aware of.
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Independent Platform

We've benefitted immensely from the majority of our SaaS applications being connected to Okta. It's enabled us to streamline user application provisioning and de-provisioning from an IT perspective. From an end user perspective it completely eliminates the mystery of where to go to sign …
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Customer First Team

I haven't had any experience directly with those teams and services, but I know our IT team has had great success when needing to troubleshoot an issue or learn about a new feature that can help make our business more efficient. Specifically, Okta has great documentation that enables our team …
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Reliability

We have never run into an issue where Okta has prevented us from accessing business critical applications. As we are a fast paced business with a sales team spread out across the US and Canada, this is of the most importance to us, and Okta has continued to deliver the kind of performance required.
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Independent Platform

Yes, We were benefitted because as the organizations grow there are high changes they try new SAAS apps and have multi cloud presence. In such scenarios Okta is the best suited platform which helps easy integration without much hassle.
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Customer First Team

Okta support is good, they were able to provide solutions to our issues within the time frame. I am yet to go through their trainings and certifications to comment on that aspect.
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Reliability

Yes we have observability setup internally too and it meets 99% uptime criteria 99% of the time so its highly available solution and hardly created any impact to our employees and Customers.
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Independent Platform

The users benefit fromm a centralized identity management platform by not having to remember multiple passwords.<br>However, for frequently used applications the login process is sometimes slowed down and it could increase load times.<br>Generally speaking it is hard to specify as a user when the …
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Independent Platform

Using Okta that is focusing only on authentication does allow slightly more experience and features over your standard bolt on features in Microsoft and Google G-Suite for example. Ie Okta specialises where other vendors often spread their focus across too many applications and features
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Independent Platform

Using Okta on a daily basis has really helped improve my productivity. It's nice to be able to log in every day and see all of my apps. I also like that I can log in from my phone when I'm on the go and not at my desk. Makes things a lot easier for me.
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Independent Platform

Definitely. This is one of the major selling points that we rely on all the time. With all of the multiple cloud environments that are in play today, there would be multiple user accounts, security settings, and application URLs to administer for users. With The Okta Identity Cloud, all of this is …
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Customer First Team

We have not had a lot of experience with The Okta Identity Cloud professional services or Education Services. Although we rarely if ever have any issues that require the intervention of our customer success manager they are very responsive when called upon. To me this is a testament to how mature, …
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Reliability

In the almost 3 years I have been a customer of The Okta Identity Cloud, we have not experienced any situations where their services were unavailable and caused our customer base to be locked out of critical applications. We are a global organization that operate in just about every time zone …
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COVID-19 Response

When COVID 19 struck and there was an immediate shift to work from home in order to keep the business operational. The Okta Identity Cloud was tapped to ensure that users were able to securely access critical systems from anywhere in the world. Setup was extremely user-friendly and enabled us to …
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ZeroTrust Transition

As a result of COVID-19 and the new hybrid workplace that is here to stay, there has been a focus on making sure that workers and associated systems are secure no matter where they are connecting from. With no traditional network edge, ZeroTrust security for identity practices must be adopted to …
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Customer Identity

The Okta Identity Cloud has greatly simplified the way our users access multiple and disparate cloud-based applications and environments. By providing users the ability to securely sign into one common portal from anywhere in the world while requiring MFA, users can experience a common, simple …
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Independent Platform

Our main benefit was the increase opportunity of our IT Operations team. Instead of learning every single system and their particulatiries, Okta offers a neutral identify managament platform. This mean that once the Sysadmin perform the "hard work" (Integrations, testings, etc), our ITOps can keep …
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Customer First Team

Okta Education Services is expensive and is not suitable of all kind of companies (I.E: companies located outside US or Europe that relies in a less valuable currency). However, if the company can pay, there's good benefits. The trainings are easy and very straight forward, and makes the whole …
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Reliability

With such high update came a high confiability in Okta service. Our campany can trust Okta and know they will be there when we need. They are so stable that most of our issues are caused by the SaaS itself than Okta.
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Independent Platform

As a user from a company that helps the client have their reservations individually or as a group. Because of the accuracy of the Okta, its safe and trusted tools, I am a regular performer who is always achieving the monthly targets given to us. With that I always have my incentives given by the …
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Customer First Team

I remember when I started training in the company, we used to train using the platforms and tools under Okta and it provides you all the information you can have for you to pass every assessments. With my dedication to pass my training and with the help of the training sessions under Okta tools we …
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Reliability

Dealing with customers looking for group inquiry was never easy. Imagined if we are not using the Okta Identity Cloud, I don't know really what will happen and I don't want to experience that one. Because of Okta, we are able to book group reservations, every needs and wants of every …
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Independent Platform

Yes our organization has benefited from the centralized identity management platform. It allows members of our organization to complete an initial central sign-on and then can access all applications and software throughout the day. Normally there is a 24-hour limit before having to sign-in again. …
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Customer First Team

The Okta Identity Cloud First team has provided our organization with excellent support and was very helpful during the onboarding and implementation stages of the process. They are always available and very knowledgeable when it comes to the product. While we have had few issues throughout the …
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Reliability

The Okta Identity Cloud reliability is a very attractive component to the product and service that we considered when deciding which product to onboard. It allows our team to operate smoothly without disruptions or preventing access to certain applications. Our employees are happy with the product …
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Independent Platform

Universal Directory Of Okta, provides Identity repository. Here We had choice, who can be profile master of Identity. The precedence functionality helped, like for few customers here were multiple sources for contractors employees, hence were the different masters for them. With okta and certain …
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Customer First Team

I enrolled for Okta Essential trainings and Okta Advance mastering skill trainings. I say they are very well versed so that post one can directly work on Okta Platform. Recently I'm preparing for Okta certification, hence I'm doing the training assigned for Partners, that too specifically for Okta …
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Reliability

Uptime is beneficial for everyone in IT industry or anywhere. This has eliminated the worry for availability, so that teams can focus on different aspects like Implementation. Having more robust architecture. In today's Ere where everything is moving to cloud. High availability becomes important …
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Independent Platform

Yes. I love Okta and being able to securely access my apps regardless of device or location. Also, like they have a catalog from each, I can easily add apps to my apps dashboard.
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Independent Platform

I use Okta every day in my current remote role. I appreciate knowing that when I’m traveling, my computer stolen does not jeopardize our client’s information, and I find the program easy to use and not burdensome to implement.
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Reliability

I have used Okta to log in globally without any fuss or hiccups in service. This summer, I worked remotely in Europe and was still able to push sign-in from my phone in airplane mode. Really love that nothing changed and I wasn’t limited access while abroad, and have found that to be the same in …
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Independent Platform

Any time we can centralize any APP or Account we try to do so.
Okta has made this something trivial for us in a few ways. I can't say enough positive things about many of the things okta has to offer.
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Customer First Team

This could be one of the areas for improvement. The few times we needed to reach out to OKTA for support Wait times were very long and required a lot of our time. However, since the platform Just works its few and far that you would need to call in the first place
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Independent Platform

By not having to remember and access passwords to multiple applications on a daily basis, I've been able to save time and focus more on my core job tasks. I also feel confident that the Okta single sign-in is secure and that I'm not compromising my sensitive information. And also be able to spend …
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Reliability

To date, I have never had to waste time and contact technical support because Okta was not functioning properly or I was unable to get into my Okta account, which makes me feel confident in the service. From what I know, my coworkers have had a similar experience and trust Okta.
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Independent Platform

Yes, it has been nice to deploy it with the new software we are implementing. No longer are different accounts needed to be created across multiple platforms. You simply create the account with one platform and it auto-provisions the account across multiple platforms.
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Reliability

It never went down that I ever noticed (except when I made an error). I misconfigured an API and it caused ONE platform to not work. But then I used the break the glass account and it fixed it with a few things.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (152)
    9.6
    96%
  • Multi-Factor Authentication (142)
    9.2
    92%
  • ID-Management Access Control (144)
    9.1
    91%
  • Password Management (138)
    8.8
    88%

Reviewer Pros & Cons

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Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employees
SH
Sean Huber
Business Architect
Mercy Corps (Non-profit Organization Management, 5001-10,000 employees)

Video Reviews

1 video

View Playlist
Okta Identity Cloud Review: Plays An Integral Role In Keeping Online Security Hipaa Compliant
01:52
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Pricing

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Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.9
Avg 8.1
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Product Details

What is The Okta Identity Cloud?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

The Okta Identity Cloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

The Okta Identity Cloud Videos

Okta - Secure Your End Users with Our Identity Cloud
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Okta Identity Cloud

The Okta Identity Cloud Competitors

The Okta Identity Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

The Okta Identity Cloud starts at $0.

Cross Identity, Xpress Password, and ServiceControl are common alternatives for The Okta Identity Cloud.

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.6.

The most common users of The Okta Identity Cloud are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(543)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
July 08, 2015

Satisfied Customer

Devin Garrett | TrustRadius Reviewer
Devin Garrett
Computer Systems Analyst
5.11 Tactical (Apparel & Fashion, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We first deployed Okta by department but the feedback and adoption was so great that we decided to deploy it to the whole organization. Whenever we would have any new employees come onboard they would end up with about eleven different passwords. Now we just give them one URL and they're able to take it from there.
Pros and Cons
  • Okta has a huge library of verified applications. This library of verified applications translates to less headaches for you when it comes to integrating a new application. It also has the unforeseen bonus of acting as an identity app store. When we are evaluating applications we will look to see if they're already Okta verified which can give us a little more insight into the integration process.
  • Okta is able to provision users you choose from your Active Directory environment and create them in the app that allows provisioning. Salesforce is one example of an app that allows provisioning. In one deployment I was able to create hundreds of new users and in one fell swoop.
  • Okta offers some of the best support and training of any product I've seen. During the Heartbleed incident they actually called me to let me know none of my applications were affected.
  • Okta offers a few different pricing tiers but for what I'm using it for the price could be better. Since they offer different pricing tiers it's just a matter of matching up what you need the product to do and what you're willing to pay for.
Likelihood to Recommend

During my selection process I had the following requirements:

  • SSO to on premises applications.
  • User Provisioning (to Active Directory)
  • User De-Provisioning (offboard)
  • Offer Strong Authentication (multi-factor)
  • Supports SAML
  • Mobile App
  • Uptime and reliability

All of these were requirements for our selection of an identity solution. The price wasn't a factor though that should be noted as Okta offers several different pricing and features to suit your needs.

Return on Investment
  • Our need to open tickets for password resets has gone down.
  • We've been able to offer Multi-Factor authentication.
  • Faster application integration means we can stay agile to meet business needs.
  • Employees can leverage self-service to add applications they need as they need them.
  • Using Okta as an identity broker has allowed integrations with applications that wouldn't be possible (or done in a timely manner), otherwise.
Alternatives Considered
  • Symplified,ping one,onelogin
•Easy to integrate redundant AD servers •Account provisioning and group policy supported •Mobile Application •Multi-Factor Authentication •Template applications for rapid deployment. •Reset AD password with “Forgot Password” •Large Application Library •Uptime and reliability •Flexibility with licensing model
While other services may offer multi-factor authentication none of the services I evaluated at the time had all of the features rolled up into an identity solution like Okta.
Support Headcount Required
4
Likelihood to Renew
10
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights.
Implementation Details / Implementation Partner
  • Implemented in-house
Change Management Lessons
Change management was a small part of the implementation and was well-handled
Okta had a variety of access levels for administrators. Beginning with Org Admins, App Admins, User Admins, and read only admins. There were access levels for all members of my team. Okta also provided amount of reporting including directory changes, and application changes. Okta support was a great resource in helping me understand the proper access levels. Okta also provides full release notes and notifications as well as status updates about new releases (like what percentage they've been released to all production environments). Okta provides a developers sandbox free of charge to help users test features and changes before they've implemented them in their organization.
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