The Okta Identity Cloud

The Okta Identity Cloud

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Top Rated
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About TrustRadius Scoring
Score 8.9 out of 100
Top Rated
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The Okta Identity Cloud

Overview

Recent Reviews

Simple, Powerful and Secure

10 out of 10
March 09, 2022
We are using Auth0 for our customer user management. One of the best user management services I used, with great documentation and amazing …
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Work well, easy to use

8 out of 10
January 08, 2022
OKTA, allows for the efficient configuration of SAML 2.0 connections with vendor websites. This is fast becoming a core security feature, …
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Great Identity Platform

8 out of 10
November 05, 2021
We use it to SSO to all our internal applications. Apps are added by IT as they see fit and then assigned to users. The SSO is convenient …
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In the sweet spot

8 out of 10
October 29, 2021
It is used by our department. It acts as an authentication layer for our APIs. It is extremely easy to use and quite intuitive. We may be …
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Good IAM

8 out of 10
October 12, 2021
We were using an in-house SSO product but were facing a system availability issue which got resolved with Auth0
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Feature Set 2022

Popular Features

View all 7 features

ID Management Single-Sign On (SSO) (121)

9.1
91%

Multi-Factor Authentication (112)

9.0
90%

ID-Management Access Control (116)

8.8
88%

Password Management (111)

8.7
87%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Identity Management

8.7
87%

Product Details

What is The Okta Identity Cloud?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

The Okta Identity Cloud Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

The Okta Identity Cloud Video

Okta - Secure Your End Users with Our Identity Cloud

The Okta Identity Cloud Integrations

  • Okta Integration Network

The Okta Identity Cloud Competitors

The Okta Identity Cloud Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Comparisons

View all alternatives

Frequently Asked Questions

What is The Okta Identity Cloud?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

How much does The Okta Identity Cloud cost?

The Okta Identity Cloud starts at $0.

What is The Okta Identity Cloud's best feature?

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.1.

Who uses The Okta Identity Cloud?

The most common users of The Okta Identity Cloud are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews and Ratings

 (448)

Ratings

Reviews

(1-13 of 13)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
Okta's support has been nothing but stellar during the whole process. From proof of concept to implementation. It has become our preferred method for Single Sign-On options. Okta's support is always there to help us when we need help with their API or other integration needs that we may have.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I haven't ever had to use customer support for Okta before because the product is so well made and simple that there hasn't ever been a problem for me. I give this rating a 10 because of their use of service and updates on the home page have never made me need support before.
March 03, 2020

Okta Is Awesome!

Zishan Safdar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
They're super quick to respond! It's easy to reach out to their Support team for help and we know we'll hear back in a timely fashion. If the front line knows they can't help, they escalate quickly so there is a quick turn around and the customer isn't waiting. Awesome tech support!
Score 9 out of 10
Vetted Review
Verified User
Review Source
I've only ever had to open a handful of tickets. Less than 5. I create the ticket via the website and usually within an hour I have a response and I'm engaging with support to resolve my issue. Most issues I've had were more so feature use questions instead of account problems.
Score 7 out of 10
Vetted Review
Verified User
Review Source
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Joseph Chavez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Since I and my employees do not have to deal with Okta Support directly, I have nothing negative to base it upon. At my company, we have our own help desk that we deal with one on one and any issues. They deal with Okta support themselves, at a corporate level.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I havn't reached out to support as much. Whenever I had an issue it seemed to be easy for IT to troubleshoot it on the spot or within the day. The best part was that IT could work on my computer from anywhere on the network. When they needed to remote in they could push out an authentication code and they would be able to access my system. I was happy with how easy it was for IT to manage the Okta technology.
Sam Dresser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.