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Oracle Commerce Cloud is an eCommerce solution designed for both B2C and B2B business. It is packaged as modular SaaS platform with capabilities in support of A/B testing, drag and drop building, automatic updates, and more.https://media.trustradius.com/product-logos/3w/cc/374UEM8V9GPD.PNGOCC ReviewI am the main user with Oracle Commerce Cloud. We have a few people on our Marketing team who use it as well to post and update different weekly flyer deals. We also have a contracting company who we work with for maintenance on our different jobs that we have synced up with OCC. OCC has changed our company strategy completely.,Saving code within different widgets to reuse on different pages Webhook connectioms Ease of uploading widgets,Documentation on commerce cloud Better support on Severity 1 tickets. There have been times I do not see a resolution for a month More detailed information on errors from different job failures,7,Commerce cloud is helping us enhance our ship to store program dramatically It has driven lots of new customers and same customers as well to our website It has made our brand become more recognized,WordPress,No,$10 to $50 million,B2C,Oracle Responsys,10,1,Advertising in-store and online promotions Placing transactions through an online portal Getting new and returning users Getting customers to visit our website through email click-theoughs Connecting with responsys,Optimizing search engine functions to give the customer the best experience Managing products through multiple catalogs for optimal organization between web merchandisers Connecting to other Oracle products easily, for the most part,BOPIS Product properties and variant properties Breadcrumbs,10
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Oracle Commerce Cloud
37 Ratings
Score 7.6 out of 101
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Oracle Commerce Cloud Reviews

Oracle Commerce Cloud
37 Ratings
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Score 7.6 out of 101

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Felicia DiSano profile photo
July 16, 2019

OCC Review

Score 7 out of 10
Vetted Review
Verified User
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Likelihood to Renew

10
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more.
Read Felicia DiSano's full review

Feature Scorecard Summary

Product catalog & listings (8)
8.3
Product management (8)
7.4
Bulk product upload (7)
8.3
Branding (7)
7.0
Mobile storefront (8)
7.9
Product variations (8)
8.2
Website integration (8)
8.6
Visual customization (8)
7.7
CMS (7)
6.1
Abandoned cart recovery (6)
7.6
Checkout user experience (8)
8.2
eCommerce security (7)
8.1
Promotions & discounts (7)
8.3
Personalized recommendations (8)
8.3
SEO (8)
7.7
Multi-site management (5)
7.9
Order processing (6)
8.3
Inventory management (6)
7.3
Shipping (5)
7.5
Custom functionality (6)
7.5

About Oracle Commerce Cloud

Oracle Commerce Cloud offers a responsive commerce experience for both B2C and B2B. Capabilities include AI-driven personalization, pixel-perfect drag-and-drop experience management, and multi-variant testing, all with the aim of helping businesses deliver "amazing omnichannel experiences." The cloud-based product is secure, flexible and scalable and aims to offer everything needed to grow an online business.
Categories:  Digital Experience,  Ecommerce

Oracle Commerce Cloud Features

Online Storefront Features
Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Has featureCustomer service tools
Online Shopping Cart Features
Has featureAbandoned cart recovery
Has featureTax calculator
Has featureShipping calculator
Does not have featureIntegration with Amazon
Does not have featureIntegration with eBay
Has featureCheckout user experience
Online Payment System Features
Has featurePayPal integration
Has featureReturns & refunds
Does not have featureSingle-click checkout
Has featureeCommerce security
Does not have featureCredit card transaction fee
Has featureB2B features
eCommerce Marketing Features
Has featurePromotions & discounts
Has featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration
eCommerce Business Management Features
Has featureMulti-site management
Has featureOrder processing
Has featureInventory management
Does not have featureAccounting
Has featureShipping
Has featureCustom functionality

Oracle Commerce Cloud Integrations

Avalara, Vertex Cloud, Oracle Responsys, PowerReviews, Bazaarvoice Conversations, Jagged Peak EDGE, CyberSource, PayPal Payments, Oracle Integration (OIC), Oracle CPQ Cloud (BigMachines), Oracle Retail Order Management, Oracle Adaptive Intelligent Apps for CX

Oracle Commerce Cloud Competitors

Salesforce Commerce Cloud, SAP Commerce Cloud (formerly SAP Hybris), Magento Commerce Cloud (formerly Magento)

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Oracle Commerce Cloud Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase

Oracle Commerce Cloud Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Mobile Web