Oracle Commerce Cloud Reviews

40 Ratings
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Score 7.4 out of 100

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Felicia DiSano | TrustRadius Reviewer
July 16, 2019

OCC Review

Score 7 out of 10
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Likelihood to Renew

10
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more.
Read Felicia DiSano's full review

Feature Scorecard Summary

Product catalog & listings (9)
8.3
Product management (9)
7.5
Bulk product upload (8)
8.3
Branding (8)
7.0
Mobile storefront (9)
7.8
Product variations (9)
8.1
Website integration (9)
8.6
Visual customization (9)
7.8
CMS (8)
6.1
Abandoned cart recovery (7)
7.8
Checkout user experience (9)
8.2
eCommerce security (8)
8.1
Promotions & discounts (8)
8.2
Personalized recommendations (9)
8.2
SEO (9)
8.2
Multi-site management (6)
7.4
Order processing (7)
7.5
Inventory management (7)
7.2
Shipping (6)
7.2
Custom functionality (7)
6.6

About Oracle Commerce Cloud

Oracle Commerce Cloud offers a responsive commerce experience for both B2C and B2B. Capabilities include AI-driven personalization, pixel-perfect drag-and-drop experience management, and multi-variant testing, all with the aim of helping businesses deliver "amazing omnichannel experiences." The cloud-based product is secure, flexible and scalable and aims to offer everything needed to grow an online business.
Categories:  Digital Experience,  eCommerce

Oracle Commerce Cloud Features

Online Storefront Features
Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Has featureCustomer service tools
Online Shopping Cart Features
Has featureAbandoned cart recovery
Has featureTax calculator
Has featureShipping calculator
Does not have featureIntegration with Amazon
Does not have featureIntegration with eBay
Has featureCheckout user experience
Online Payment System Features
Has featurePayPal integration
Has featureReturns & refunds
Does not have featureSingle-click checkout
Has featureeCommerce security
Does not have featureCredit card transaction fee
Has featureB2B features
eCommerce Marketing Features
Has featurePromotions & discounts
Has featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration
eCommerce Business Management Features
Has featureMulti-site management
Has featureOrder processing
Has featureInventory management
Does not have featureAccounting
Has featureShipping
Has featureCustom functionality

Oracle Commerce Cloud Integrations

Avalara, Vertex Cloud, Oracle Responsys, PowerReviews, Bazaarvoice Platform, Jagged Peak EDGE, CyberSource, PayPal Payments, Oracle Integration (OIC), Oracle CPQ Cloud (BigMachines), Oracle Retail Order Management, Oracle Adaptive Intelligent Apps for CX

Oracle Commerce Cloud Competitors

Salesforce Commerce Cloud, SAP Commerce Cloud (formerly SAP Hybris), Magento Commerce Cloud (formerly Magento)

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Oracle Commerce Cloud Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase

Oracle Commerce Cloud Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Mobile Web