Parallels RAS provides a cost effective user experience.
August 29, 2023

Parallels RAS provides a cost effective user experience.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Parallels Remote Application Server (Parallels RAS)

We use parallels to provide virtual desktop infrastructure to our users. This enables them to be more flexible when working. Set up and administration of parallels is pretty straightforward and support is generally pretty responsive if you have any issues. Parallels will also allow your users to connect to other company resources such as terminal apps.
  • Connection broker
  • Remote app server
  • Administration
  • Better thin client support
  • Improvements to "shell" mode
  • Ease of use for users
  • Reduced licensing cost
  • Cost effective compared to other providers
  • Lower it overhead
Overall usability of RAS is pretty straightforward. There are two panels in which you control pretty much everything from, web or administration panel on the server. Parallels only works in a Windows environment so expect to pay and maintain Windows server.
We were able to get parallels up and running within a few days assuming you have your hyper converge environment up and running.
Parallels well developed product that receives product updates and features regularly. Parallels is also a cost effective solution compared to more prominent providers such as Citrix but won't have as many features.

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

I would recommend parallels to anyone that has virtual desktop infrastructure, remote applications, or a hyper converge infrastructure. This could be extra beneficial for a call center as they only bill per active user, so if the call center has any shift changes the business only pays for users that are active.

Evaluating Parallels Remote Application Server (Parallels RAS) and Competitors

I would have verified some of endpoint management side of Parallels