Easy to deploy and manage. Good end-user experience.
August 23, 2023

Easy to deploy and manage. Good end-user experience.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Parallels Remote Application Server (Parallels RAS)

We use Parallels Remote Application Server (Parallels RAS) for remote access to LOB applications for our customers. We found that it's simple enough to easily deploy/manage, but has enough options to provide for a quick/seamless remote experience for our customers. We manage systems with typically under 50 users each. We moved to Parallels Remote Application Server from Citrix and have never looked back.
  • ease of deployment
  • ease of management
  • simple client/install for users
  • responsive
  • We had one instance of the Parallels Remote Application Server server corrupting without any clear indication as to why, but a simple restore of the RAS server resolved the issue
  • low support costs as we don't need to have 'hands on' with the product very often once deployed
In my experience, it's easy to use, not overly complex interface.
Now that we've done it a few times, we can go from bare VMs to a fully operational environment in under a couple of hours.
In my experience, a much simpler solution, less expensive than citrix.

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

I think it's well suited to someone smaller environments (sub 100 users). May work well with larger deployments but we have only used it with smaller businesses and it has served us well. In my opinion, it's probably not well suited for a very small environment simply due to the cost.

Evaluating Parallels Remote Application Server (Parallels RAS) and Competitors

  • Ease of Use
needed something that was easy to learn,deploy and support
I would not change anything