BigMarker vs. RingCentral Events

Being a user of BigMarker I am fully satisfied
with their program and the features they are offering to me. Clear UI with easy
to use interface helping me a lot to set up everything in minutes. Definitely
recommend this masterpiece to other business to use it for effective virtual
collaborations.

Incentivized

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.

Incentivized

• Easy to use
• Great user interface
• A lot of integrations

Incentivized

• Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
• Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
• Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
• Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.

Incentivized

• The biggest drawback that I am facing for a long time is that BigMarker is not very effective while integrating with other third-party software [in my experience]. It was not an easy task to set up with other meeting platforms that I was using already in the organization.
• Secondly, the audio starts lagging, and sometimes the audience cannot listen to the audio which [I feel] needs to be fixed on an urgent basis.

Incentivized

• The customizing capability of their landing pages and event is extensive but difficult to do without a background in design. Although designed to be user-friendly, it still takes a large investment of time and learning to do well.
• The registrant join flow for their embedded registration form is lengthy and clunky. Thankfully if you utilize one of their many automation integrations, this isn't a necessary function.

Incentivized

We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due

Incentivized

BigMarker is a great piece of software and provides a good solution for our live streaming service.

Its very usable and due to its full feature set, we are able to quote on jobs quickly knowing that BigMarker is capable of meeting the clients needs. We find the remote guest feature to be somewhat limiting, but only because we are looking to provide very polished video to our clients, we use external software to stream direct to BigMarker.

Incentivized

I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.

Incentivized

The support staff is exceptionally doing well. They
are always available for the solution of queries. Listen to my queries very
patiently and provide a solution of problems in the limited time duration and
solve the query. The technical staff is also working well. I recently faced some
errors in handling the progress of tasks and I send the feedback to their team,
they responded to that feedback and corrected these errors and bugs immediately.
Always welcome to feedback them about their platform.

Incentivized

For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.

Incentivized

None of the other software we tested before choosing BigMarker had a full feature list that worked so well for events. Zoom, which is the go to software for many of our competitors was very limiting, although there was some effort needed to educate our client that there was a better way. We also use Vimeo, but this is only for simple live stream video delivery, Vimeos Q and A and other features are very basic in comparison. GoToWebinar doesn't compete

Incentivized

Hopin has always topped our evaluations as the best platform providing the most complete range of desired features for the price they offer. For us, they lead the way in events platforms, and unless the group of people is small, we will use them as our first option for events at scale.

Incentivized

• BigMarker has helped tremendously with ROI, helping members to find me and join our organization!

Incentivized

• Hopin has allowed us to extend our reach and become a go-to option for event organizers in the genre fiction space.
• We are able to host multiple events per month, some of which would require a mix of paid staff and volunteers with 10 times (or more! I've been on those teams in the past!) the number of people we need using the tools and automation in Hopin.
• The immersive experience converts 87% of attendees--either future event registrations or other products and services from us/our event partners.

Incentivized