Payroll company EDD fraud
June 02, 2022

Payroll company EDD fraud

John Santoliquido | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurePayroll

This company processes payroll for the business listed and I use Square for another so I can keep some separation and confusion to a minimum when processing payroll. In my opinion, the issue is that one of SurePayroll's tax specialists contacted the EDD directly and moved payments that were directed for my other company and moved them to be used for JC Blu Inc. This of course started the snowball effect of failure to pay notices along with assessments from the EDD for the company Sure Payroll does not represent. By the way, I found out all this information by calling the EDD myself because of a lack of response. Calls to SurePayroll to address this fraud have led to no solution and even the manager who was supposed to call has not after me leaving 6 plus messages. I believe you should stay away from using this company.
  • terrible time waste
Terrible all around. We will be changing companies.

Do you think SurePayroll delivers good value for the price?

No

Are you happy with SurePayroll's feature set?

No

Did SurePayroll live up to sales and marketing promises?

No

Did implementation of SurePayroll go as expected?

No

Would you buy SurePayroll again?

No

I believe SurePayroll fraudulently transferred money for payroll taxes from a corporate account they are not associated with. In my opinion they moved this money without authorization into a business that uses their service, causing many assessments from the EDD for the other business that does not.

SurePayroll Feature Ratings

Pay calculation
1
Support for external payroll vendors
1
Off-cycle/On-Demand payment
1
Benefit plan administration
Not Rated
Direct deposit files
1
Salary revision and increment management
1
Reimbursement management
1