SurePayroll reduces payroll errors and tax problems in our company
June 01, 2021

SurePayroll reduces payroll errors and tax problems in our company

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurePayroll

We consider that although the application has some vulnerability problems, it has an excellent functionality to perform all kinds of operations in terms of payroll, payments to suppliers and withholdings of special taxpayers from anywhere for the busiest managers. The customer service section is very effective, apart from being very cordial when requesting information or support of any kind; it can be in asking for guidance in problems with payroll payments, taxes and much more without any problem. The usability of SurePayroll is really effective and easy to use, running a payroll operation and payment of the same has never been easier, the adaptation of our administration department with the application has been very fast.
  • The program is intuitive in nature, if any payroll representative is unable to perform the process, the system itself can guide us to complete the payments and calculations.
  • SurePayroll sends monthly automatic emails to remind us of overdue payments, payments to be made or when a new employee has joined the company to take all pending actions and update payment data.
  • The application takes full legal responsibility when occasional errors occur. When we have incurred by system errors in fiscal problems, they have a delegation that takes care of the situation without involving us.
  • With SurePayroll, if you know the necessary rules, you can calculate the taxes that a company must pay and file. On the other hand, the application automatically presents a report of the taxes that are cancelled to avoid tax problems.
  • Apart from tax payments and payroll creation and payment operations, the application files and processes payments with 1099 contractors and creates complete W-2 forms in a very practical and simple way.
  • It is really easy to set up the statuses of incoming and outgoing employees and run related reports. Likewise, their tax processing system is above and beyond expectations.
  • License fees have been increasing significantly every year for the last four years or so and we feel that if we were a slightly smaller company, we would not be able to afford it. However, the application prevents us from constant legal problems.
  • The application sometimes changes statuses when updating payments for accounting purposes. On occasions, employees receive payroll payments and in the following month their status changes to recent contract, so at the system level we must fire and rehire them to change it.
  • When a payroll error is made at the time of processing payments, the application only gives 30 seconds to reverse the operation, otherwise the operation is impossible to cancel.
  • The application has saved us from paying fines for errors in tax payment and filing, although it has a considerable fee for its services, it has saved us a lot of money.
  • Errors in terms of generation and payment of incorrect payrolls have been considerably reduced thanks to the application's functional affectivity.

Do you think SurePayroll delivers good value for the price?

Yes

Are you happy with SurePayroll's feature set?

Yes

Did SurePayroll live up to sales and marketing promises?

Yes

Did implementation of SurePayroll go as expected?

Yes

Would you buy SurePayroll again?

Yes

We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.

SurePayroll Feature Ratings

Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9