Sysomos MAP Reviews

42 Ratings
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Score 7.6 out of 100

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Reviews (1-18 of 18)

Kristen Squire | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

It is well suited to quick turn projects that require very little as far as specific data is concerned. If you're trying to dig into the mentions to garner insights, it can be difficult to view things and find the most relevant content. But if you're looking for broad overviews leveraging big data insights, it is excellent.
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Sara Robertson | TrustRadius Reviewer
Score 6 out of 10
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Sysomos is not very helpful for brands that don't have a high number of mentions and aren't consumer facing. We're a B2B firm, so our traction on social is pretty minor. If you are in a bigger arena with a lot of major mentions and campaigns to analyze, this tool would be a lot more useful.
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Stefania Accardo | TrustRadius Reviewer
Score 9 out of 10
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Sysomos is well suited for real-time monitoring, social campaign awareness tracking (especially the ones using hashtags), media news influence, competitive analysis and corporate communications narratives.

If you are looking for a monthly reporting tool, you don't need Sysomos. This is a tool you want to use everyday to understand what people online are saying on a daily basis.
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Michelle LeBlanc | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

If you are an agency that is interested in gathering social media data about your clients then Sysomos MAP is a great product. If you're looking for more of a social management tool then this isn't for you, though Sysomos does offer a different product for that.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Sysomos Map is well suited for higher level social listening and gaining a sense of a competitive landscape, opportunities for brands to optimize their social messaging and identifying influencers discussing a particular product or trend.

Sysomos Map does not provide much value when looking into paid media activity, user emotion or channel activity beyond Twitter and Facebook.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Highly effective to measure a Twitter campaign post-event or campaign, where there is a defined period of time and a pre-defined hashtag (or hashtags) to be measured.

Limited at measuring closed networks such as Facebook and LinkedIn.
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Anonymous | TrustRadius Reviewer
December 08, 2017

Sysomos Map Reivew

Score 8 out of 10
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Likelihood to Recommend

Perfect for researching social trends and conversations. Not suited for campaign tracking or set community management.
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Kristen O'Neill | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

For those new to listening products and/or Boolean queries, it would be smart to ask what kind of service level they could expect. And also to get a certain number of hours or predetermined number of training sessions in writing as part of the contract. With all listening tools, there is a learning curve. If your business or agency doesn't have knowledgeable people in house, you'll want some training beyond what's available in the FAQs section.
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Joseph Chiang | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Sysomos MAP is easy to use, but the depth of what it has to offer is not immediately apparent. I would avoid jumping right in and instead shadow a more experienced user as he or she goes through the process of completing a search. You will likely find quite a few tricks to use in sorting through irrelevant data. Plus, certain features lend themselves better to specific social media platforms.
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Anonymous | TrustRadius Reviewer
Score 6 out of 10
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I would recommend the product, but I don't think it is the best product out there if you are managing brands. I would review multiple products and see which one is the best for the specific tasks at hand. Sysomos is great for some things, but not for others. On our team, we have people who use it for finding blogger influencers, people who help guide social strategy, and people who post and community manage. What is right for one person might not be right for another.
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About Sysomos MAP

Sysomos MAP is a social research engine that is designed to deliver deep, actionable insights into the people and conversations that matter most to an organization’s brand. The vendor says MAP is key to making sense of social media data and using it to design the most effective social listening, content and engagement programs. This solution is focused on helping organizations identify key influencers, understand customer sentiment and track their social strategies over time. 



Sysomos MAP Features

Has featureIn-Depth Market Research
Has featureInfluencer Identification
Has featureGeographic and Demographic Research
Has featureCompetitive Benchmarking
Has featureShare of Voice

Sysomos MAP Screenshots

Sysomos MAP Competitors

Sysomos MAP Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No