Item: Tableau Cloud
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Tableau [Online] is being used across a big part of our organization, especially on the revenue and marketing side. Tableau has been integrated with our data warehouse as well as a variety of other data sources. It allows us to visualize big and complex datasets in a way that makes the data easy to understand for all users. The power of Tableau is to have dashboards and charts that help users understand the story behind the numbers, even when they are less familiar with the original dataset.

Pros and Cons

Visualize complex information in an easy way
Allowing publishers/users to present data amongst multiple different dimensions
Having integrations with underlying datasets that allows for scheduled refreshes of the data

Reduce barrier of entry for new users i.e. make it more intuitive for new users to join Tableau as a publisher
Mobile version is not as easy to navigate at the online/desktop version
Ad-hoc reporting

Return on Investment

We launched "verified dashboards" which allowed us to create a single-source of truth for a lot of our data
Unified and widely distributed data available for a lot of users
Improved business decisions

Alternatives Considered

Google Analytics

Google Analytics is better for ad-hoc reporting but it's easier to create a uniform, standardized portfolio of reports in Tableau Online. We still use Google Analytics from time to time for quicker data requests.

Key Insights

Do you think Tableau Cloud delivers good value for the price?

Yes

Are you happy with Tableau Cloud's feature set?

Yes

Did Tableau Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tableau Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Tableau Cloud again?

Yes

Other Software Used

Workday Adaptive Planning, Greenhouse, Oracle Cloud EPM

Usability

After the initial set-up and brief training, Tableau Online is very easy to use for regular users that mainly view dashboards and make business decisions based on the presented information. The learning curve for contributors is certainly higher i.e. it takes more time to onboard people and get them familiarized with Tableau [Online]. I've been part of other software implementations where the software is more intuitive for new starts.

Support Rating

I have had limited interaction with Tableau support

Likelihood to Recommend

Tableau [Online] is very strong for solid, standardized reporting among a variety of different dimensions. It's easy to understand and navigate for regular users. There is also a wide variety of charts and visualizations to chose from which makes it relatively easy to tell the story beyond the numbers. Tableau [Online] is less suited for ad-hoc reporting.

Data Visualization for companies of all sizes

Overall Satisfaction with Tableau Online