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Thryv

Thryv

Overview

What is Thryv?

Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.

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Pricing

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What is Thryv?

Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.thryv.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

9.2
Avg 7.7

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.1
Avg 7.0

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9
Avg 8.1

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

6.7
Avg 6.9

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.6
Avg 7.2

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.0
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Product Details

What is Thryv?

Thryv is an end-to-end client experience platform built for small businesses. The software helps users get the job, manage the job and get credit, from a single screen. Helping small business owners meet consumers' expectations, from one platform. Includes support, available anytime – unlimited 24/7, with business specialists who understand the goals and unique needs of small business owners.

Thryv automates tasks and puts customers at the center of the business, with one platform, to help users reach more customers, stay organized, get paid, and automatically generate reviews.

Thryv enables the users customers to:

  • Find a business online through ratings and reviews, social presence and accurate search results.
  • Interact, receive reminders, send texts and emails and schedule appointments.
  • Pay the business, receive receipts instantly, and choose how to pay.
  • Stay engaged with automated messages that ask them back, stay in touch and request reviews.

The vendor states Thryv’s software helps over 40,000 businesses transform how they do business and manage their customers.

Thryv Features

Email & Online Marketing Features

  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability

Additional Features

  • Supported: Payment Processing Service
  • Supported: Reputation Management
  • Supported: Online Listings
  • Supported: Google My Business Integration
  • Supported: Sentiment Analysis
  • Supported: Online Appointment Scheduling
  • Supported: Social Media Management
  • Supported: Social Engagement
  • Supported: Document Storage and Sharing
  • Supported: Analytics
  • Supported: Social Analytics
  • Supported: Customer Feedback

Thryv Screenshots

Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments

Thryv Videos

ThryvPay
Thryv Sales & Payments
Thryv Calendar
Thryv Online Listing Management
Thryv Campaigns
Thryv Client Portal
Thryv Marketing Automation
Thryv Reputation Management
Thryv Social
Thryv Value Of Video

Watch Thryv Leads

Thryv Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Australia
Supported LanguagesEnglish, Spanish

Thryv Downloadables

Frequently Asked Questions

Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.

HubSpot Marketing Hub, Insightly, and Keap are common alternatives for Thryv.

Reviewers rate Triggered drip sequences highest, with a score of 9.7.

The most common users of Thryv are from Small Businesses (1-50 employees).

Thryv Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)95%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(15)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users rely on Thryv as a centralized dashboard and resource for managing their client relationships and maintaining effective communication. With Thryv, users can easily keep track of clients, prospects, and connections, as well as store notes and maintain a history of communication. Additionally, Thryv offers CRM tools that can level the playing field for smaller businesses, allowing them to compete with larger companies in terms of client management.

Thryv is a versatile tool that goes beyond just managing client relationships. It provides various features for streamlining business operations, such as posting to social media platforms, creating invoices for clients on contract, sending out notices, accepting payments, and scheduling appointments. Furthermore, Thryv's marketing capabilities extend to branding emails and offering expertise through social media platforms and email campaigns. This allows users to effectively market their websites and businesses while also collecting important information to re-target potential and existing customers. In addition to these features, Thryv is used by sales departments to stay in contact with leads and send out estimates, helping businesses manage their online presence effectively.

Fantastic Customer Support: Users have consistently praised Thryv for its exceptional customer support. They have experienced positive interactions with the support team, indicating that Thryv is dedicated to providing helpful assistance to its users.

Streamlined Business Operations: Many reviewers appreciate how Thryv consolidates various tasks in one platform. This convenience allows users to efficiently schedule and post on social media, design and maintain websites, as well as manage proposals, invoices, and payments. Thryv's comprehensive solution streamlines different aspects of business operations.

Effective Marketing Tools: Reviewers find Thryv's marketing and branding tools highly beneficial. With features like social media posting and scheduling, along with email newsletter campaigns, Thryv offers effective tools for enhancing online presence and engaging with customers.

Limited Email Functionality: Some users have expressed frustration with the limitations of Thryv's email features. They feel that the software's emailing portion is limited in terms of text characters and email size, which hampers their ability to effectively communicate with clients. Additionally, users have found it difficult to save emails from Gmail to Thryv when clients do not email through the Thryv link, causing inconvenience and hindering workflow.

Ineffective Task Reminder System: Several users have found Thryv's task reminder system to be ineffective for their needs. They express a desire for a centralized list of tasks for the day, rather than relying on individual reminders. This limitation makes it challenging for them to stay organized and prioritize their work efficiently.

Challenges with Time Zone Scheduling: Many users encounter issues when scheduling appointments or events in different time zones using Thryv's scheduling tool. They find it cumbersome and inefficient, leading to potential confusion or missed opportunities. The lack of seamless functionality across time zones poses challenges for businesses operating internationally or working with clients in different regions.

Reviews

(1-8 of 8)
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Want your business to Thryv? Read my review!!!

Rating: 10 out of 10
May 25, 2022
CB
Vetted Review
Verified User
Thryv
6 years of experience
This is my second business in which I engage Thryv! I absolutely love the fact that I have ONE dashboard and resource for providing proposals to prospects with the ability to pay directly through my e-commerce portal, market my expertise via my social media platforms and email campaigns, and the customer service is outstanding, unlike any other providers I have worked with in the past.

Why I love and suggest THRYV

Rating: 10 out of 10
May 11, 2022
LN
Vetted Review
Verified User
Thryv
1 year of experience
I use it for marketing my website and my social media and email blasts. It allows me to have all my information in one space. It also allows me to gather all the information that Thrryv collects to re-target potential and existing customers. It also sends out amazing automated posts for me 12 times a month. There are so many other features I am still learning. The customer service is simple and quick and always available.

I'm Thriving with Thryv

Rating: 7 out of 10
May 06, 2022
DC
Vetted Review
Verified User
Thryv
1 year of experience
I live in Thryv every day! I use it to keep track of my clients, prospects, and connections. I go through Thryv to post to my social media, create invoices for clients who are on contract, send out notices, take payment, and schedule appointments. I keep my notes on individuals in their folders and communicate with them through Thryv so I have a running history. If you want to be able to Brand your emails through Thryv forget it unless you buy one of the more expensive packages. They don't think their "Premium", their title not mine, customers are good enough for that needed option.

I love Thryv, here's why!

Rating: 10 out of 10
May 05, 2022
Verified User
Vetted Review
Verified User
Thryv
1 year of experience
Thryv helps manage my business website and social media pages. Before Thryv I only owned the domain for my website but didn't have time to do anything with it so they were able to take control and build it from scratch for me. Also, before Thryv, I was struggling to post once a week on Facebook, whereas with the help of Thryv I am able to post daily on 5 different social media sites, including Facebook and 4 others.

Thryv has been great since day 1!

Rating: 10 out of 10
October 08, 2021
GS
Vetted Review
Verified User
Thryv
2 years of experience
Thryv is used to submit quotes, view our current leads/opportunities, social media management, online presence, website and appointment setting. Currently, our sales department is the only department that utilizes Thryv. Thryv has been working great for Seiler Plastics, as we mainly use Thryv to stay in contact with our leads and send out estimates. Very happy with how everything has been going the past 2 years!

Useful and Cost Efficient

Rating: 9 out of 10
February 08, 2020
Verified User
Vetted Review
Verified User
Thryv
2 years of experience
It is being used by my department, primarily by me, as a way to edit our website, send announcements, take payments and donations, and schedule social media posts.
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