Skip to main content
TrustRadius
Unitrends

Unitrends

Overview

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Read more
Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Incremental backup identification (337)
    8.2
    82%
  • Instant recovery (289)
    8.0
    80%
  • Universal recovery (301)
    7.3
    73%
  • Deduplication and file compression (325)
    7.2
    72%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

7 people also want pricing

Alternatives Pricing

What is Veeam Data Platform?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both…

Return to navigation

Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

7.8
Avg 8.1
Return to navigation

Product Details

What is Unitrends?

Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.

Additional features:

Ransomware Protection

Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.

Recovery Assurance

Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.

Monitoring & Support

Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.


Unitrends Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Unitrends Video

Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
 Show More

Unitrends Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(635)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.

Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.

Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.

Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.

Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.

Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.

Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.

Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.

Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.

System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.

Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.

Users commonly recommend the following aspects of Unitrends Backup and Recovery:

  • Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
  • Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
  • Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.

Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.

Attribute Ratings

Reviews

(151-175 of 371)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Many years ago, I heard this simple description of users: there are those who have lost data, and those who are about to. [Unitrends Data Center Backup and Recovery] gives a solid solution for backup and recovery that you can manage. If your company needs fast recovery from a disaster, then you should absolutely consider [Unitrends Data Center Backup and Recovery]. If your needs are not as expedient, then storing your backup on a slower recovery service is an option.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our environment, we have 5 locations, 2 of which are main branches the others are satellites. All data runs through one location with our other main branch being a hot site. For us, it is easy to use, simple to deploy, allows for quick recovery, spin up a VM can be done with customer service and they do an awesome job.
Ed Davis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Unitrends Data Center Backup and Recovery appliance and cloud backups are great for any situations where you require an easy to manage workflow for local and remote storage backups to allow your company to have a business continuity plan and disaster recovery plan that is dependable and easy to test. The Hybrid appliance and cloud approach is more affordable than a 100% cloud-based solution.

You will need a dedicated high-speed data line to keep your cloud backups current.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would recommend [Unitrends Data Center Backup and Recovery] to a colleague. I have been involved with purchasing Unitrends solutions at three different companies. I have also recommended Unitrends to multiple consulting customers I have had over the years. I am very likely to suggest Unitrends again for my company or any colleagues that ask. Its use and functionality are quite unique to the industry and its cost is very attractive to those looking for an on-site solution with a healthy customer service team state-side.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my limited experience, it is the best solution for an organization of our size. We have about 30 servers combined. Some are physical and some are virtual. We used to just back up 10 servers and it made for a very cost-effective solution even then.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Unitrends Data Center Backup and Recovery has performed well for us across multiple sites offering both Virtual appliances and Physical appliances, We only use for physical backup and Virtual Servers, using an agent therefore not using Hyper Visor backup, so can't comment [on] that.

I would recommend this be part of any IT Manager's review process for backup options.
Jeff Brooks | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Unitrends Data Center Backup and Recovery is well suited to perform and manage backups of things like email and shared data. My organization has NAS and other Cisco products running on the network. Unitrends Data Center functions could be used more the redundancy is perfect for us to share backup and recovery data with our counterparts in Rhode Island.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Works great in the vSphere environment. Relatively easy setup and reliable backups. If you're looking for backup software you can rely on (which I'd say is pretty important) this is your go-to.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Allowing users to right-click and restore files across many date ranges is a great help to IT. If that does not work we are still able to retrieve the user data using the online front end.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Best: Quick recovery needs, backup to an on-prem appliance, pushing archive data to the cloud. Organizations that need a quick solution that simply runs and does what it says it will do.

Less appropriate: Large/massive amounts of data being replicated to the cloud. Pushing data from on-prem to the cloud can be a challenge when creating the links.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
One nice feature is the great alerting capability of the Appliance. Once configured the Appliance will email Job alerts on failures or problems and you get a detailed report each day with details of all scheduled jobs. With the help of support, the Web interface has an option to spin up a backup to a VM for testing purposes. This allow you to see how the backup worked and recover file from a live running machine from your Backup. Database plugins for SQL allow back jobs to be created to backup specific databases not relaying on file-level backups in SQL Servers.
Kelly Mumm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you have a mixed environment that includes iSeries, Windows and Linux then Unitrends is great. It currently does not support bare metal Xenserver backups but that is something that is coming in the future.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hyper-V, VMware any hypervisior or physical environment this will fit and do well in. They have physical devices that can remove the hypervisor out of and offload the processing capabilities as well as a offsite option. The company is located in SC and the support is very well spoken and capable of communication.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Having used the competition, I have seen how a lot of other backup solutions work and what their strengths are. Unitrends works well in our current environment with VMware and Netapp. Using the Unitrends OVA appliance coupled with a synology storage for the backups to live on and a replication Unitrends OVA ,and synology appliance in another of our sites allows for an offsite backup. Much better than shipping off tapes to somewhere only to find out the tape was stored incorrectly and can't be used to recover from.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I'm not as excited about Unitrends [Data Center Backup and Recovery] as a backup solution for desktop computers. For servers, it does a great job, but you would need a very high-bandwidth network to manage a large number of desktop computers. The incremental backups cut down on that latency a lot, but I still haven't embraced this technology for all my users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Unitrends [Data Center Backup and Recovery] was very easy to setup and get going. With the weekly reports I know when things are going smoothly. The appliance will also send me an email if there is a fail, so I don't need to worry about it much.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Unitrends [Data Center Backup and Recovery] is quite versatile, robust and provides excellent tech support. The seamless integration of appliance and cloud backup is especially good. Might not be the easiest if just backing up a few VM's
Return to navigation