Item: Unitrends
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Unitrends Data Center Backup and Recovery is our organization's complete backup appliance and solution. Moving into my role, I was alarmed at my organization's lack of a complete back-up solution; in fact, we were still using an old Dell tape system. Having prior experience with Unitrends, I was led to seek a system that could integrate cloud solutions with an on-site appliance. Our system was a breeze to implement and quickly became adopted across the organization as the solution for all on-site and eventually cloud-based back-ups. Unitrends support has also bee top-notch whenever we have had a call or a need to replace troubled drives. When we undertook a relocation of our datacenter, our main OS drive failed and was not kicking over to the back-up drive, but support worked diligently and had us up and running very quickly. Their customer service has been key and I happen to think that that alone has been well worth the cost we have paid for the solution.

Pros and Cons

Quick Efficient Back-ups.
A GUI that is easy to navigate and self explanatory.
Restores are quick and easy to complete.
Cloud operations aren't cumbersome.

Old-dated restores can be hard to find/recover.
More smartphone functionality.
Better off-site access.

Return on Investment

Quicker turnaround for recoveries.
More sound back-ups.
A cloud-based back-up has helped us eliminate needs for off-site bank vault storage.

Key Insights

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

Alternatives Considered

Veeam Backup & Replication, Dell Asset Recovery Services and Rubrik

The [Unitrends Data Center Backup and Recovery] solution sold themselves on an on-site solution that provides fast back-ups, quality compression, and deduplication rates. They also provide quality customer service and are timely whenever there is a need to have drives swapped-out. Unitrends installation also comes quickly and was great with our need to set up and preserve data off-site and on-site.

Other Software Used

Cisco Meraki SD-WAN, Trend Micro Cloud App Security, Avigilon Control Center (ACC)

Likelihood to Recommend

I would recommend [Unitrends Data Center Backup and Recovery] to a colleague. I have been involved with purchasing Unitrends solutions at three different companies. I have also recommended Unitrends to multiple consulting customers I have had over the years. I am very likely to suggest Unitrends again for my company or any colleagues that ask. Its use and functionality are quite unique to the industry and its cost is very attractive to those looking for an on-site solution with a healthy customer service team state-side.

Unitrends: An All-In Solution for Back-ups and Recovery

Modules Used

Overall Satisfaction with Unitrends Data Center Backup and Recovery