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Clearview has proven to be a versatile tool for businesses and organizations across various industries. Users have found Clearview to be a …
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What is Valicom Clearview?
Clearview is a web-based platform for managing voice, wireless, data environments, and more. Used by internal staff alone, or paired with professional services provided Valicom's expert team, Clearview is presented by the vendor as a robust proactive tool that increases…
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What is Valicom Clearview?
Clearview is a web-based platform for managing voice, wireless, data environments, and more. Used by internal staff alone, or paired with professional services provided Valicom's expert team, Clearview is presented by the vendor as a robust proactive tool that increases visibility,…
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Product Demos
Viseum Auto-tracking Camera Demo
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Using Abro ClearView Anti Rain demo
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CV & backyard landscape Demo
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Clearview Filters dragster demo
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Clearview Bed Bug Trap Demo
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Clearview Grinding Ltd. Demo Grinding Movie
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Product Details
- About
- Competitors
- Tech Details
What is Valicom Clearview?
Clearview is a web-based platform for managing voice, wireless, data environments, and more. Used by internal staff alone, or paired with professional services provided Valicom's expert team, Clearview is presented by the vendor as a robust proactive tool that increases visibility, controls costs, and reduces risk.
The vendor boasts that when paired with Valicom's 5-Star Customer Service and complimentary bill payment solutions, an organization will be thrilled with the results of an engagement with the Clearview TEM Platform. They further state users enjoy unlimited reporting and custom enhancements, as their TEM platform is built by dedicated in-house developers with a wealth of experience in vendor portal management and IT asset management.
Valicom Clearview Features
- Supported: Unlimted Reporting
- Supported: Custom Enhancements
- Supported: 5-Star Customer Service
- Supported: Women-Owned Diversity Supplier
- Supported: SOC I and II Certified
Valicom Clearview Videos
About the Clearview TEM Platform.
Service models for telecom expense management begin at the very lite level of host and loading invoices into the TEM solution, all the way up to fully-outsourced solutions in order to best fit your needs.
TEM software for strategic partnerships.
Valicom Clearview Competitors
Valicom Clearview Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Canada, Europe, United Kingdom |
| Supported Languages | English |
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Reviews and Ratings
(13)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Clearview has proven to be a versatile tool for businesses and organizations across various industries. Users have found Clearview to be a valuable solution for increasing engagement on social media. By allowing team members to effortlessly share company content to their networks, Clearview helps businesses extend their reach and establish a more authentic online presence.
In addition to its social media capabilities, Clearview offers powerful features that address key operational needs. One of its primary use cases is service order management, which benefits a range of industries, including telecom companies. With Clearview, businesses can automate the service order process, streamline operations, and reduce both time and cost associated with managing service orders. This not only optimizes internal workflows but also enhances the overall customer experience.
Law enforcement agencies highly regard Clearview's investigative platform for its advanced facial recognition technology. The software is instrumental in generating leads, identifying suspects, witnesses, and victims, as well as efficiently solving cases. These capabilities significantly contribute to law enforcement's ability to maintain public safety.
Telecom companies rely on Clearview's telecom management software for its useful features like usage reporting. This feature enables businesses to effectively manage and monitor call usage while upholding service standards. Users appreciate how the software ensures accurate billing with carriers by capturing all necessary data without any downtime.
Clearview's user-friendly interface and efficiency-enhancing features make it a valuable asset for businesses looking to streamline internal workflows. From tracking IT assets to processing invoices and managing customer relationships, Clearview serves as a centralized platform for various operational tasks.
Furthermore, the exceptional customer support provided by Clearview has been praised by users who value prompt assistance throughout their journey with the product.
Overall, Clearview offers a wide range of use cases that cater to different industries' needs, from social media engagement and service order management to law enforcement investigations and telecom management.
Intuitive User Interface: Several users have found the user interface of the product intuitive, making it easy to navigate and perform tasks. They appreciated how straightforward it was to find what they needed without any confusion or unnecessary steps.
Useful Analytics Feature: Many reviewers liked the analytics feature of the product, which provided valuable insights on the performance of shares. They found it beneficial to have access to detailed data that helped them make informed decisions and optimize their strategies.
Efficient Inventory Management: A number of users mentioned that the product had efficient inventory management features. They appreciated being able to easily track wireless, wireline, WAN, servers, and other inventories for corporate transparency. This capability allowed them to stay organized and ensure proper resource allocation.
Challenging Social Media Sharing: Some users have found sharing social media posts to be challenging, especially when it comes to content that doesn't live on a web page. They expressed difficulty in sharing across multiple channels simultaneously, particularly with Facebook shares functioning differently than LinkedIn and Twitter.
Limited Customization in Reporting: Several reviewers mentioned the need for more customization options in reporting. They felt that certain areas of the software lack necessary columns, such as the inability to add a site name column to the main review page when reviewing invoices. Additionally, some users noted that certain reporting features are not as customizable or intuitive as desired.
Slow Loading Times with Larger Data Sets: A number of users experienced slow loading times when dealing with larger data sets. This issue has caused frustration and hindered their workflow.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
February 06, 2023
Transforming expense and inventory management seamlessly
These are a few cases for which we use Clear
view as of now primarily
1. Service order management, and
2. Customer self-service portals.
Also we are using it for
1. Streamlining operations.
2. Improve customer experience.
3. Drive revenue growth through customer Relationship Management providing a unified platform to manage customer interactions, sales, support, billing, and inventory.
Service order management provides an automated process for managing service orders, which helps telecom companies to streamline their operations and reduce the time and cost of processing orders.
Service order management provides an automated process for managing service orders, which helps telecom companies to streamline their operations and reduce the time and cost of processing orders.
- Custom Reporting Capability
- Inventory Management
- End-to-End Invoice Processing
- Greater Visibility with Dashboards
- Invoice Imaging & Archiving
- Contract Tracking & Change Management
- Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.
- Some areas of the software don't give me all the columns I'm looking for. For example, reviewing invoices requires me to open each one to find what site it's for instead of letting me add the site name column to the main review page. Some of the reporting isn't as customizable or intuitive as I would like.
- Analytics can also be improved
- Service order management
- Customer self-service portals
- Expense management
- .Improve customer experience
- Drive revenue growth
- Streamlined our operations
We use this software
as our inventory database for all of our clients. Our team is able to manage
all technology expense-related actions for our clients, and account managers and
have a single platform to support our internal teams like finance and IT. After-service and software support is also excellent. this is the major reason.
February 03, 2023
Review of Clearview
We chose Clearview to track and report on various data related to telesales. This was needed as we moved towards more remote workers. They have great customer support and it's been easy to use so far. We got help during implementation to ensure we were able to collect the data and generate reports leadership wanted to see.
- Implementation support
- User friendly
- Organized data display
- Enhancing reports with customizations
- Third party integrations
- Mechanism to share reports
- Data tracking
- Cost control
- Web access
- Visibility on P&L
- Ability to analyze where we can make cost reductions
- Pricing plan is competitive
- Calero and One Source
Relative pricing was better for what we needed so we went with Clearview. Sales was supportive while we were comparing different products as well. We had one colleague that used Clearview before so it tipped it over the edge in their favour.
January 27, 2023
Clearview Clear-Review
Was tasked with setting up a telesales operation - used Clearview for reporting on calling outgoings and various revenue-based comparisons, tracking all data and revenue associated with the telesales operation allowing for accurate P&L analysis.
- Clear reporting
- Easy user management
- Simple to update
- Accurate live data updates
- Scalable with the business plans
- Can be slow to load larger data sets
- Invoicing templates feel a little clunky
- API integration needs improvement - works but only on a basic degree
- Live data updates
- Secure data management
- Safe data storage
- Accurate reporting vs revenue
- Scalable platform for growth
- Clear data allows for clearer planning
- Ability to use data to implement quarterly strategies
- Reporting gives a clear review monthly for team improvements and identifying areas of excellence
- Track team and personal KPIs
N/A - Clearview was the first I have used.
15
Sales & Customer service
15
With heavy support from our IT team, the sales team is supported on user functions, access instructions, and general training when onboarding new staff.
- Track data
- Revenue reporting
- Forecasting results based on data analysis
- Analysis for future improvements for the team
- Forecast engineering - number of calls to lead to closed deal
- Highly accurate P&L reporting
- Increased productivity
- Scale up the sales operation
- Grow the sales team based on results
- Keep tracking revenue and making improvements where needed
- Ability to segment data sets to industry, USPs & ideal prospect profiles for clear views on efficiency within the segments
January 27, 2023
The Clearview platform is intuitive, user-friendly and there is no software downtime!
Clearview's software is easy to use, in addition to ensuring accurate billing with all carriers, the software also captures all the necessary data and there is no software downtime. No matter what information our clients provide, the software allows us to find any item quickly without wasting much time. The Clearview team provides excellent customer support and always goes beyond and far to support its customers.
- Provides hassle-free accurate billing
- Captures relevant and necessary data
- It is intuitive and user-friendly
- Though I am happy with how it is, however reporting and analytics can be made better.
- It will be great to have email and notification reminders
- Nothing more, it works great!
- Software enables searching for information very easily and quickly
- Billing is done accurately and it captures all the necessary data required for reporting
- It is helpful to see actual scans of past invoices and see variation in payment compared with the amount paid
- It is great for lowering costs, reducing risks, increasing performance efficiency
- brightfin (MobiChord + Mobile Solutions + visage)
With brightfin, it is tough to remember where to go for everything, it is not easy to search for things that you need urgently because you will have to keep some time in hand to get to the relevant details. I often find myself looking around and wasting time in selecting the wrong areas and thus navigating the site can be confusing for a new user. Searching through is certainly not simple and much more complicated as compared to Clearview where you simply glide through for the needed information.
September 17, 2020
Clearview a clear way to maximize your social reach
We were looking for a way to increase engagement of our team members on social media. We spend a lot of time curating content for the agency, but then only rely on the agency/company social channels to push the content out. We realize the value of having individuals share the company content to their networks. The reach is far greater, and it can feel more authentic. Our efforts to gain buy in from the team continued to fall short when we ask them do manually do things. So we were looking for a solution to make it seem a bit more effortless.
- Easily linking to social accounts
- Intuitive navigation for creating and viewing available shares
- Good analytics on share performance
- Ranking and scoring system (badges)
- Share now vs Share with Peaktime is good
- Not great for sharing Social Media posts, only content that lives on a web page
- Sharing across multiple channels simultaneously is available, but can be confusing
- Facebook shares work differently than LinkedIn and Twitter
- Need to relink social accounts periodically
- If you're investing more than a nominal amount of time creating content or researching content that needs to be shared, this is a no brainer.
- The EMV function allow you to get an estimated value of the post shares and their engagement, providing a pretty good picture of what it would cost to earn that type of impression/engagement value.
We started out with Clearview as a pilot at no cost. After using for a time we determine that the platform met our needs and ultimately the return will be there. We did not pilot the other alternatives out there. For the most part, we are happy with the platform.