TrustRadius
Vista® is a human resource, benefits, payroll, recruiting, and self-service software. Functional elements include recruitment, staffing, position and training management, compliance, and performance and compensation.https://media.trustradius.com/product-logos/tt/zF/D74HNCCX6XWO.JPEGOverall SatisfactionWe use it for payroll and human resources within a department of 3. We use it for all of our HR and Payroll needs. It allows all functions of HR to be stored within the system. Has a vast tracking system for all employee information.,User-friendly and easy to learn. Reporting options through Crystal Reporting. The best support team when something is not right, especially if they are aware that you are currently running payroll.,If you manually input a transaction into the payroll entry screen once payroll is run you can no longer see that transaction. It would be nice to be able to see a history of all transactions per employee. Future changes cannot be made on the HR side during the payroll processing time frame or the changes will occur during the current payroll. For example, if someone is getting a wage increase it cannot be future dated because payroll will pick it up even though it is future dated.,8,We are more organized and efficient in the HR/Payroll department now [that they are] using the system,,150,5,we use the employee tracking system along with our WS&H Coordinator to track all employee injuries.,tracking training and development tracking recruitment,look in to using the system more with the recruitment portion. Use it for tracking applicants and resumes.,10,Yes,Price Product Features Product Usability Product Reputation Vendor Reputation Third-party Reviews,I would have better examples of what we would like to use the system for so that they can show up in real time how that would work.,9,YesGreat application and great serviceWe use PDS’ Vista HRMS application for HR, benefits, and payroll for ourselves (the Lee County Clerk of Courts) and also Lee County government, airport and court administration employees. Additionally, we track benefits for retirees and twelve other agencies that utilize the county’s benefit plans. All total, there are approximately 5,000 active employees and enrollees. The clerk of courts maintains the application and develops any custom programs.,Vista HRMS is very flexible, it does everything we need for HR, benefits and payroll. It’s user-friendly and intuitive to use, when we roll out new self-service items our employees have no problems and require minimal training or documentation. PDS has excellent customer service and support. We get answers to the majority of our questions and problems quickly, within the day that we call. More complex issues that may require PDS’ technical support are usually addressed within a few days. We were upgrading our production servers to Windows 2012 over a weekend and a key person in our organization was on leave. When we checked with PDS to see what cost would be involved if we needed their help, they said it was included in our regular maintenance, no extra cost. The PDS User’s Conference is an excellent learning opportunity for training on everything Vista does, including using Crystal Reports for custom reporting. You also get to meet and talk to the executive and development staff and have direct input into the future product development.,The time entry features historically weren’t robust enough for our needs so we went with a separate application. We haven’t evaluated Vista’s current improvements so it may be better now. We do use the leave accrual processing in Vista though and it works perfectly. Sometimes we have trouble reporting on our old historical data. PDS has improved their history and reporting on it, we need to review our data. We would like to have PDS add employer benefit costs to history though.,10,Increased efficiency for HR, benefits and payroll staff Employees are very happy to have immediate access to their data Our HR benefits staff saves a lot of time since we began using the employee self-service online Open Enrollment,,No,10,Yes,We were upgrading our production servers to Windows 2012 over a weekend and a key person in our organization was on leave. When we checked with PDS to see what cost would be involved if we needed their help, they said it was included in our regular maintenance, no extra cost.,Yes, but I don't use it,9PDS VistaHRMSWe use PDS VistaHRMS for our core HR, Benefits, Payroll and Recruiting functions. Our main users are in the Human Resources area but all employees benefit from VistaHRMS due to the self-service functionality it provides as well as the ability to allow supervisors access to review applicants through recruiting..,VistaHRMS' open, customizable architecture which provides ultimate flexibility and opportunities for integration. We can use our technical development skills to create any new module we may need as well as extend the base system code to handle our unique requirements, special circumstances and processes. This also aids greatly in troubleshooting and identifying issues because you can get right down to the source code. VistaHRMS provides flexibility for security so that any employee in the company can have access to the HR information that is pertinent to him or her. PDS staff are spectacular to work with. They provide high-quality, timely support and are always willing to spend the time to get your questions answered. PDS is deeply and sincerely interested in customer feedback. This is the best way to improve the product: listen to your customers. They not only listen to the request, they actually implement many of the changes in base system. PDS is a strategic partner for our organization based on the level of service they have provided and their willingness to act on our feedback.,Typical of any system built for the unknown requirements of hundreds or thousands of customers with varying needs, PDS sometimes doesn't fit our processes precisely out of the box. However, this con is far outweighed by the ability to configure and customize the system. The most significant pet peeve of our users is the necessity for so many clicks to navigate between different areas or the system or to review applicants. These items are being addressed based on feedback from the user community in an upcoming release.,9,Automation of many processes leading to higher efficiency and the ability to focus on core business as opposed to data processing. This includes our biweekly payroll processing, automated reporting, alert notifications based on certain activities occurring, etc. Integration of separate software systems for HR, Benefits, Payroll and Recruiting into a single suite of modules that all share the same data. Self-service access for employees empowers them to find, review and update information independently which enables HR staff to focus on more valuable efforts.,Oracle PeopleSoft HCM,EmpCenter, Cornerstone OnDemand,,3,Open enrollment - Every employee interacts with PDS to perform their annual open enrollment Payroll and benefit processing - Biweekly payrolls, year-end processing (W2s, 1095Cs), total compensation statements, merit increases and reviews Employee self-service - employees can update basic information (addresses, phone numbers, contacts, etc) and view other information pertaining to their employment Recruiting - allowing hiring supervisors access to applicants electronically as opposed to printing and distributing paper copies of applicant materials,Integration with Active Directory to automatically maintain membership in AD groups and distribution lists based on organization attributes of employees. This removes the need for manual changes to membership when new employees are hired or employees terminate. Salary Administration Module (SAM) - completely custom module built using the PDS development standards that allows for collaboration with VPs and HR business partners during the review and merit increase processes. Great improvement from previous disconnected spreadsheet solution. Notifications using the Issue Detective. These help us identify issues or potential issues with our data and configuration to ensure a smooth running system.,Time Entry Onboarding and offboarding Dashboards,9,Yes,Price Product Features Product Usability Positive Sales Experience with the Vendor,As times have changed, we may have considered a cloud or SaaS solution. Other than that, there are few things that we would change.,Vendor implemented Implemented in-house,Yes,Data migration, particularly historical data, was the most difficult piece. Knowing what we know how, we would have attacked this differently. However, at the time we made the best decisions we could and we have been able to adjust, adapt and clean up as necessary.,8,9,Yes,There have been several times when an issue has arisen that is either a bug or a shortcoming in functionality. When reported, these have occasionally been handled by an almost immediate fix being developed and delivered to us for installation to hold us over until the change is introduced to base system in the next release. If it is possible for them to quickly solve our problem, they try to do that to get us back into business.,Automation of simple tasks via the Enterprise Server,Applicant review in Recruiting Updates via PTF, but this is due to our large set of customizations. The VistaFresh update tool is very simple to use if you have few or limited customizations.,Yes,9Windows, Linux, Mac
Vista
28 Ratings
Score 7.8 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>TRScore

Vista Reviews

Vista
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Do you work for this company?

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-3 of 3)

Companies can't remove reviews or game the system. Here's why.
Marcia Fenton profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
PDS has excellent customer service and support. We get answers to the
majority of our questions and problems quickly, within the day that we
call. More complex issues that may require PDS’ technical support are
usually addressed within a few days.
Read Marcia Fenton's full review
No photo available
February 09, 2017

PDS VistaHRMS

Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

9
They are quick to respond to support requests. Often they are able to address the issue without escalation. The support staff are extremely knowledgeable and willing to recruit other staff to help troubleshoot a problem. They frequently do screen sharing sessions to actually see the behavior we experience so they can better understand the problem and get it resolved. Without an exception, all of the support staff are extremely pleasant and enjoyable to be around. They truly value their customers and our success and they try to make it fun to interact with them. Support calls do not incur a support fee either. All support, excluding consulting services, is included in our annual support.
Read this authenticated review

Feature Scorecard Summary

Employee demographic data (17)
8.3
Employment history (18)
6.9
Job profiles and administration (14)
7.3
Workflow for transfers, promotions, pay raises, etc. (12)
7.9
Organizational charting (12)
6.7
Organization and location management (16)
7.3
Compliance data (COBRA, OSHA, etc.) (10)
6.4
Pay calculation (17)
8.3
Support for external payroll vendors (9)
7.3
Benefit plan administration (17)
8.0
Direct deposit files (18)
8.1
Salary revision and increment management (14)
8.2
Reimbursement management (5)
8.2
Approval workflow (7)
7.9
Balance details (13)
7.9
Annual carry-forward and encashment (12)
7.9
View and generate pay and benefit information (17)
8.1
Update personal information (15)
7.3
View company policy documentation (9)
7.3
Employee recognition (5)
7.2
View job history (4)
5.8
Tracking of all physical assets (7)
7.3
Report builder (14)
8.2
Pre-built reports (16)
6.6
Ability to combine HR data with external data (13)
8.2
New hire portal (1)
7.3
Corporate goal setting (2)
5.5
Individual goal setting (2)
5.5
Performance tracking (2)
6.4
Performance plans (2)
7.4
Performance improvement plans (1)
7.3
Review status tracking (2)
7.3
Review reminders (3)
7.2
Multiple review frequency (2)
7.3
Create succession plans/pools (1)
3.6
Candidate ranking (1)
3.6
Candidate search (1)
3.6
Candidate development (1)
3.6
Job Requisition Management (3)
3.2
Company Website Posting (3)
3.2
Duplicate Candidate Prevention (2)
1.9
Applicant Tracking (3)
2.4
Notifications and Alerts (2)
2.0

About Vista

Vista® is a feature-rich, completely integrated human resource, benefits, payroll, recruiting, and self-service software application that aims to enable organizations to minimize the time invested in administrative HCM and payroll activities by streamlining and automating those processes and facilitating strategic decision-making capabilities. Functional elements include workflow, tax management, recruitment, staffing, position and training management, OSHA, workers’ compensation compliance, and performance and compensation. In terms of benefits, according to the vendor, Vista offers important business value by furnishing vital information for strategic planning and decision-making, while self-service capabilities for employees and managers reduce the administrative burden on HR and payroll departments and increase productivity across the entire workforce.

Vista Features

Human Resource Management Features
Has featureEmployee demographic data
Has featureEmployment history
Has featureJob profiles and administration
Has featureWorkflow for transfers, promotions, pay raises, etc.
Has featureBenefits information
Has featureOrganizational charting
Has featureOrganization and location management
Has featureCompliance data (COBRA, OSHA, etc.)
Payroll Management Features
Has featurePay calculation
Has featureSupport for external payroll vendors
Has featureOff-cycle checks
Has featurePayroll history for each employee
Has featureBenefit plan administration
Has featureDirect deposit files
Has featurePayroll tracking and auditing
Has featureSalary revision and increment management
Does not have featureReimbursement management
Does not have featureStatutory form management
Leave and Attendance Management Features
Has featureApproval workflow
Has featureEmail notifications
Has featureBalance details
Does not have featureTravel absence management
Has featureAnnual carry-forward and encashment
Employee Self Service Features
Has featureEmployee login
Has featureView and generate pay and benefit information
Has featureUpdate personal information
Has featureRequest time off
Has featureView job history
Has featureView company policy documentation
Has featureView company news and information
Has featureEmployee recognition
Asset Management Features
Has featureTracking of all physical assets
Does not have featureAsset issue and transfer management
Has featureAsset return
Does not have featureWarranty and after-sales status maintenance contract tracking
HR Reporting Features
Has featureReport builder
Has featurePre-built reports
Has featureAbility to combine HR data with external data
Integration with other HR capabilities Features
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
Has featurePerformance plans
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureReview reminders
Has featureMultiple review frequency
Succession Planning Features
Has featureCreate succession plans/pools
Has featureCandidate ranking
Has featureCandidate search
Has featureCandidate development
Onboarding Features
Has featureNew hire portal
Has featureManager tracking tools
Performance and Goals Features
Has featureCorporate goal setting
Has featureIndividual goal setting
Does not have featureLine-of sight-visibility
Has featurePerformance tracking
Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Does not have featurePublish to Social Media
Does not have featureJob Search Site Posting
Has featureDuplicate Candidate Prevention
Has featureApplicant Tracking
Has featureNotifications and Alerts
Additional Features
Has featureNatural Language Query Tool
Has featureConfigurable Analytics, Dashboards and KPIs
Has featureConfigurable Workflows
Has featureOn-Premise or Cloud deployment

Vista Integrations

Ceridian Tax Service, ADP Tax Service, EMPTrust, nettime solutions

Vista Competitors

ADP Vantage HCM, Kronos Workforce Central, Ultimate Software, Ultipro, Workday

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

License pricing is based on the number of full and part-time active employees within bands (e.g. 751-1,000). SaaS pricing is based on PEPM.

Vista Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
27%
Enterprises (> 500 employees)
73%

Vista Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Vista Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Windows Phone, Mobile Web
Supported Countries:U.S. & Canada
Supported Languages: English