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VNC Connect

VNC Connect

Overview

What is VNC Connect?

VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access…

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Recent Reviews

TrustRadius Insights

VNC Connect, a remote access tool, has proven to be a valuable solution for various user scenarios. Users have found that VNC Connect …
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VNC Connect Review

8 out of 10
December 06, 2019
Incentivized
VNC Connect is a solid remote support tool used by my staff. Since our team is small and we support many users we utilize remote support …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Screen sharing (27)
    10.0
    100%
  • Over-the-Internet remote session (29)
    9.1
    91%
  • Instant message (18)
    8.1
    81%
  • Initiate remote control from mobile (18)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Professional - Device Access

$3.39

Cloud
per remote computer per month

Enterprise - Device Access

$4.59

Cloud
per remote computer per month

Professional - Instant Support

$16.99

Cloud
per named technician per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.realvnc.com/en/connect/pric…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

VNC - Connect to you home/office PC from anywhere

YouTube
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.7
Avg 8.3
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Product Details

What is VNC Connect?

VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to.
VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.

VNC Connect Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Multi-platform remote control

VNC Connect Video

VNC Connect - Overview

VNC Connect Competitors

VNC Connect Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, German, Spanish, Portuguese

Frequently Asked Questions

LogMeIn Pro by GoTo, TeamViewer, and AnyDesk are common alternatives for VNC Connect.

Reviewers rate Screen sharing highest, with a score of 10.

The most common users of VNC Connect are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(128)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

VNC Connect, a remote access tool, has proven to be a valuable solution for various user scenarios. Users have found that VNC Connect surpasses RDP connections in terms of remote access to branch computers, as it allows them to observe and learn from the actions performed by the IT department. It is also highly beneficial for sole proprietors who need to manage all aspects of their business remotely, including payroll processing, accounting, and document review for making business decisions. Additionally, VNC Connect is recommended for individuals who require easy access to their office computers while away from the office, enabling them to efficiently handle everyday tasks without relying on emails or instructions.

Organizations have embraced VNC Connect as a powerful tool for remote troubleshooting and support across different offices. It enables IT departments to resolve issues as if they were physically present in front of the computer. Likewise, it serves as a time-saving mechanism for providing fast and efficient support to end users throughout the organization, eliminating the need for technicians to travel between locations. RealVNC specifically addresses the challenge of monitoring advertisement players by allowing users to remotely view and control multiple screens from a single computer.

RealVNC is widely adopted by Computer Analysts working on an international platform, providing seamless access and support for authenticated machines on the network. Professional photographers utilize VNC Connect to conduct their business remotely by accessing their PC from an iOS device while traveling. For over 8 years, RealVNC has been a trusted remote access tool used across organizations to connect with servers and desktops, resulting in time savings and quicker issue resolution without requiring additional technicians.

The versatility of VNC Connect extends its usage beyond businesses. It serves as a convenient method for accessing office PCs remotely and facilitating local document printing while on the road. The compatibility of this software with various operating systems makes it accessible and versatile, ranging from older systems like Windows XP to the most modern ones. College campus staff rely on VNC Connect to provide efficient assistance to students during evenings and weekends, ensuring seamless access to computers. Additionally, small teams utilize this reliable remote support tool for troubleshooting issues both in-house and offsite.

VNC Connect has proven its worth during audiovisual events, enabling remote control of presentation laptops from a distant location. With its easy deployment, usage, and management, RealVNC Open 4.0 has been a preferred choice for over 8 years. Help Desk call centers benefit from VNC's lightweight package size and fast performance when remotely logging in and assisting users with software-related issues. Within organizations, VNC Connect is widely adopted by different personnel, ranging from IT department staff for remote access to engineers for collaborative tasks. It has also played a vital role during the pandemic, providing convenience and happiness to corporate users through screen sharing and remote support.

VNC Connect offers a powerful tool for various levels of users, allowing for quick and stealthy remote views and access. Users have found it particularly useful for managing home servers remotely, troubleshooting issues, and making necessary changes while away from home. It also enables organizations to connect to remote PCs in the field, facilitating centralized monitoring and operation of machinery spread across a large area.

Payment systems with Windows-based operating systems benefit from RealVNC's simple and easy remote support. The software's versatility extends to remote troubleshooting of servers and workstations, ensuring efficient issue resolution for users. Its compatibility with different operating systems, user-friendly interface, and stable performance make VNC Connect a widely used and highly recommended tool for remote access and control within organizations.

Individuals appreciate the convenience of controlling machines remotely using VNC Connect's iOS apps on their iPhones or iPads. Moreover, it serves as a preferred choice for connecting laptops to workstations while traveling due to its quickness, lightweight nature, and ease of use. In companies of all sizes, VNC Connect saves time and simplifies troubleshooting for IT departments with limited staff.

RealVNC stands out as a reliable solution utilized by small teams to troubleshoot issues for numerous users, both in-house and offsite. It offers an efficient method for accessing the main computer from other locations in web design companies, enabling easy updates to sites or hosting changes. Additionally, RealVNC is favored by Windows/Linux server administrators who require secure and efficient remote access for maintenance tasks on computers that are not constantly used.

Overall, VNC Connect is valued by users across industries and sectors for its ability to provide seamless remote access, efficient troubleshooting, and convenient remote support. With its wide range of applications and user-friendly features, it remains a go-to choice for those in need of reliable and versatile remote access solutions.

Versatile Solution: Users have found VNC Connect to be a versatile remote access solution, with multiple reviewers highlighting its ability to support multi-platform use and allow for remote connection to PCs and servers both within and outside the network.

Stable and Fast Remote Connection: Many users appreciate the stability and fast response of the remote connection provided by VNC Connect. They have noted that there is no lag, ensuring a smooth experience when accessing their remote machines.

Ease of Use: Reviewers have praised the simplicity and user-friendliness of VNC Connect. They have highlighted the simple website, installer, and minimal end user intervention required. The visually nice and unobstructed user interface makes it easy for users with varying levels of computer proficiency to understand and navigate.

Confusing User Interface: Many users have expressed frustration with RealVNC Connect's user interface, describing it as confusing and difficult to navigate. This has made tasks more challenging and time-consuming for some reviewers.

Difficult File Transfer: Numerous reviewers have reported that file transfer between computers using RealVNC Connect can be a cumbersome process. They have encountered difficulties in transferring files, experiencing slow speeds even with a fast internet connection.

Challenging New Computer Setup: Novice users, in particular, have found the setup process for new computers with RealVNC Connect to be quite challenging. This difficulty arises primarily from the firewall and router configuration requirements that need to be addressed during installation.

Based on user feedback, here are the three most common recommendations for VNC Connect:

  1. Users suggest purchasing the pro version of VNC Connect and trying out the trial version to determine the appropriate tier. This allows them to fully evaluate the features and capabilities before making a decision.

  2. It is recommended to compare VNC Connect with other remote desktop solutions to assess its value proposition, functionality, and cost-effectiveness. This helps users make an informed choice based on their specific requirements.

  3. Users advise reviewing all pricing options, including custom packages, and contacting RealVNC representatives for guidance. This ensures that users can explore the most suitable licensing plan for their organization.

These recommendations highlight the importance of exploring trial versions, comparing with competitors, and seeking guidance from RealVNC representatives when considering VNC Connect for remote access needs.

Attribute Ratings

Reviews

(1-25 of 37)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
There were times where I was traveling to other countries before the pandemic, I was outdoor and not in the office, I did not know VNC was used by the support team at another country, I was guided over the phone to install the tool and once the support team able to gain access to my laptop, just a few clicks and the issue has been resolved and I'm a happy man to meet the customer. All these only took about 5 minutes to set up the tool remotely.
November 01, 2021

Gets the job done

Score 9 out of 10
Vetted Review
Verified User
Incentivized
VNC Connect is a great choice when you need a lightweight and simple tool for remote connectivity. It doesn't have all the features of some other remote access tools, but for simplicity VNC Connect is a solid connectivity tool that is easy to deploy. The ability to connect to workstations from mobile devices is a great feature.
Josh Collier, Website Designer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think it is great to go onto my computer and do quick tasks. If you needed to print something from your computer it is a great way to do that remotely. Also if I don't want to login to my google chrome account on someone's computer it can be better to quickly install VNC and then access my computer and then just delete the account and the program after. If the task requires quick movements and other things that lag is a problem with then I wouldn't use it for that. A quick-paced video game that requires low lag would be a no go.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[In] the scenario where VNC Connect application is very suitable for us, we can work with applications that are built on it stably and easily manage systems that do not require regular development or structural changes. The issue we want to be better is that we cannot use it in structures such as the old Microsoft Windows CE.
October 08, 2021

Great teaching tool!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We had a user that flagged for unusual activity and our teams were able to analyze and see what the user was doing. After the machine was quarantined a security expert was able to seamlessly and easily remote in and see what this user had installed. It's a great way to quickly view and gather evidence to make decisions on a case-by-case basis.
December 06, 2019

VNC Connect Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
VNC Connect works really well in-house, via a wireless and hard-wired connection. This comes in handy when we are assisting presenters in board meetings or connecting to a desktop for remote support. The product is simply reliable. We have used it for major events in large rooms with hundreds of people and had no issues. Like any remote support tool, it also depends on the network connectivity.
Cory Brester | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are a small organization trying to scale, this allows us to do that at a very low cost and get all the functionality we needed. The sales representatives and their support team were very helpful through the trial and implementation period. The only hiccup I had during the trial was that I accidentally created two trials. They were able to clear that up right away. The cost, for 200 machines made it so easy to get approval from the executive team.
William Waks | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized

Assistance with existing software works well.

I have been asked to update software on a client's computer which requires a supervisor intervention and have not been able to install the software remotely without user intervention as my screen blacks out whenever the requirement of supervisor intervention is required by the remote computer. If there is a reboot required as part of the installation, the connection has to be re-established.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote support of desktops with a LAN/WAN environment. Saves valuable time going from desktop to desktop or traveling from site to site. It does run in the background and does not utilize too many system resources. It does alert the remote system that you are connecting to the system, so users know you have attached to the system remotely. It allows you to assist users with application issues, as they can see the screen while you are connected, unlike the remote desktop.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
VNC Connect is a great remote support tools that I have been using for over 10 years. It works great and very easy to install and manage. I can work on my servers and workstation troubleshooting from my office desk or at home just like I am sitting in front of the physical machines.
Samuel Dickinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I would not hesitate to recommend VNC Connect for most remote access and control applications. I would have slight reservations if the application could potentially involve large numbers of remote devices due to the billing model.
Paul Li | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
VNC Connect works really well on computers connected both within the same local area network and when located outside the office connected via the internet. With VNC Connect, you can remotely access a computer and perform all functions as if you're sitting right in front of it. It also can be used as a training tool to show the person sitting at the computer the steps to take to execute and perform a task. I would not use VNC Connect to remotely access a computer that has the screen left on to perform confidential tasks on it that I don't want others to visually see. Unfortunately, there isn't a method like when you are using Windows Remote Desktop Services where the screen is blanked out to prevent others from viewing your connection.
November 28, 2017

The only VNC you need.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Depending on what you need, RealVNC may not be the best fit - it's the does-it-all Enterprise ready version produced by the original manufacturers. Installation's pretty simple, it's deployable if needed and it sports a lot of party tricks. However, TightVNC, UltraVNC or even TeamViewer may be what you need depending on your circumstances, requirements and budget.
September 27, 2017

VNC - good in its day

Steve Hooper | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
VNC is ideal where you don't want the end user to have to initiate any connection, although you will have to have either a presence on the LAN (possibly by PPTP login) or some port forwards (not recommended). It's probably best suited for internal support of a company, rather than external.
Kurt Ferguson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If you need console-level access to the various machines in your enterprise, especially end-user machines, there are few better products for the job. RealVNC is robust, lightweight, and effective. If you're looking for a product that's also beautiful to look at, RealVNC may not be your kind of software. That's not really what it excels at.
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