TeamViewer vs. VNC Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TeamViewer
Score 8.2 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
VNC Connect
Score 7.5 out of 10
N/A
VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.
$3.39
per remote computer per month
Pricing
TeamViewerVNC Connect
Editions & Modules
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Professional - Device Access
$3.39
per remote computer per month
Enterprise - Device Access
$4.59
per remote computer per month
Professional - Instant Support
$16.99
per named technician per month
Enterprise - Instant Support
$33.49
per named technician per month
Offerings
Pricing Offerings
TeamViewerVNC Connect
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
TeamViewerVNC Connect
Considered Both Products
TeamViewer
Chose TeamViewer
RealVNC is an alternative to TeamViewer that we like a lot. However, we tend to only use RealVNC for our own in-house access, and TeamViewer for everything else, including access to customer machines. The main reason for this is because RealVNC is just slightly more complicated …
Chose TeamViewer
I have selected TeamViewer over AnyDesk, because AnyDesk remote address was duplicated with our 2 or more organization computers. Because of this we are facing remote connectivity issues and were not be able to connect to our Users. So we advised our users to download and …
Chose TeamViewer
TeamViewer is a 10 compared to the alternative. In office sessions are easy to set up but mobile and other users not within our organization takes too much time to set up for remote sessions. TeamViewer is ahead of the game compared to most features offered. Installation is …
Chose TeamViewer
fairly easy installation in any environment picked Teamviewer because we heard good reports
Chose TeamViewer
When I tried LogMeIn and VNC, I discovered that TeamViewer was more reliable, quicker to set up, and more consistent in terms of connection stability and reliability. All in all, it is a more cost-effective and efficient solution that can be deployed without the need to open …
Chose TeamViewer
Security is a major concern for any organization as well as clients. Choosing a remote access solution comes with its risks. TeamViewer is so far the best option and has a good safety track record to ensure that you and your data and client are safe. Other competitors didn't …
Chose TeamViewer
TeamViewer works really well and is easy to use when all versions are in sync. So our choice for overall ease of use would be TeamViewer but due to version issues and pricing issues, it is not our primary remote support platform. Should they improve the versioning issues and …
Chose TeamViewer
Teamviewer does everything the others do, if not more, but the cost was much better at the time of our purchase. I don't know what the price difference is currently.
Chose TeamViewer
I think the TeamViewer app is the most popular among IT professionals because of its simplicity. It has an interface that anyone who will use it for the first time will feel familiar [with]. During the period we supported users, it even offered an application that we could …
Chose TeamViewer
I have used LogMeIn and versions of VNC in the past, but I found that TeamViewer is more stable, easier to implement, and provides consistent connectivity. Overall it is cost-effective and a more efficient product that can be implemented without the need to open firewall ports …
Chose TeamViewer
TeamViewer is the middle-man between the enterprise tool Kaseya NOC Services and the lightweight tool LogMeIn Pro. TeamViewer provides the functionality of monitoring and reporting while easy to use and easy to deploy - sometimes with one click on a button you're connected. …
Chose TeamViewer
TeamViewer had a better performance on the company's use cases, so it was the chosen option.
Chose TeamViewer
Teamviewer generally is a good software with high usability qualities. It is also easier to use when all the devices are connected. However, the pricing of this software is posing a problem. Since AnyDesk is a free source software, we opt for it. Also, the versioning of …
Chose TeamViewer
Go with VNC. A much better option that does not deploy the auto renewal scheme that TeamViewer favors.
Chose TeamViewer
Team Viewer is one of the easiest and most powerful products that I have used for remote support, particularly the unattended support element to remotely access a machine without an end user. It is a market leader for a reason, it does what you need and so really it sells …
Chose TeamViewer
TeamViewer is better than RDS because of the way it handles the video. At the core, they are both remote control applications. However the method for implementation is quite different. RDS gives you 90% experience of physically being at the terminal but TeamViewer gives you …
Chose TeamViewer
The speed connection of TeamViewer is only comparable with Windows Remote Desktop Connection, but we can only use RDC with fixed IPs, also it is the most consistent tool for wake-on-LAN tasks.
Chose TeamViewer
We select teamviewer for its ease of use and the reliability of the service
Chose TeamViewer
Nelipak had a pre-existing relationship with TeamViewer, so it was a no-brainer. I also use TeamViewer in my personal IT consulting practice exclusively. AnyDesk is a close second; it's founded by former TeamViewer folks, so that isn't surprising. My current job uses Dameware …
Chose TeamViewer
TeamViewer was chosen for its simplicity, security, and definitely, the reliability of the product. It is a reference in remote access software and hardly suffers from any technical problem. It is also a familiar tool that all support staff have worked hard on and know very …
Chose TeamViewer
TeamViewer is at the top of the list for reliability and functionality. You can always depend on being able to connect and find the computers you are trying to access remotely.
Chose TeamViewer
Overall pricing, functionality, and low learning curve make it a solid saas choice depending on what you need.
VNC Connect
Chose VNC Connect
RealVNC existed before TeamViewer, and that's why we stay with RealVNC. Now it seems like when we try to connect from outside the network, only TeamViewer can do that job very well. So far I don't see RealVNC has a similar feature that we need without changing any setting from …
Chose VNC Connect
TeamViewer seems to crash often, causing the TeamViewer host to have to be restarted. The performance isn't comparable to RealVNC and the GUI isn't very intuitive. TeamViewer does shine better when using it for external connections, but RealVNC is moe lightweight and adaptable …
Chose VNC Connect
VNC Connect stacks up very well to other competitors. With this simple program, you can remotely connect and access other computers with the same VNC Connect agent installed. The only reason we're moving away from using this is that our current Ninja RMM Tools computer …
Chose VNC Connect
Overall the VNC Connect software outperforms the TeamViewer software in most areas however, the TeamViewer billing model can be more appropriate for some situations.
Chose VNC Connect
I have used TeamViewer and while both are great programs, VNC just seem more minimalist and tuned to doing EXACTLY what I need it to do.
Chose VNC Connect
I like VNC over TeamViewer and Microsoft Remote Desktop Services. TeamViewer seems slower than VNC and is more expensive. Microsoft RDP takes over the console so users cannot interact in any way.
Chose VNC Connect
TeamViewer is another easy to use remote connectivity software that I like for fast connection and little lag. TeamViewer is good for screen sharing. I often prefer VNC Connect for its cross platform compatibility and its mobile access capability. TeamViewer is a little …
Chose VNC Connect
VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
Chose VNC Connect
The best part is that [the] VNC Connect application supports multi-platform compatibility with Windows and Linux systems. In addition, it is simple, and the session is approved or unapproved, which enables us to provide quick support in the business process. The running service …
Chose VNC Connect
It is good for one-shot use and not having to pre-configure remote devices, but we felt that the interface for connecting was not as simple.
Chose VNC Connect
With so many things tech-related we have many options and ways to accomplish the same thing. I think one of the important things to remember is the companies track record and support record for their users. In our experience, VNC Connect has been able to be competitive in all …
Chose VNC Connect
Teamviewer has a lot of unnecessary windows and menus that sometimes makes difficult to click your mouse in the right spot.

Web based remote control is pretty slow (e.g. logmein, AMMYY)
Top Pros
Top Cons
Features
TeamViewerVNC Connect
Remote Administration
Comparison of Remote Administration features of Product A and Product B
TeamViewer
8.1
304 Ratings
3% below category average
VNC Connect
7.9
30 Ratings
5% below category average
Screen sharing8.9300 Ratings9.626 Ratings
File transfer8.2283 Ratings8.214 Ratings
Instant message7.7260 Ratings9.417 Ratings
Secure remote access with Smart Card authentication7.880 Ratings9.04 Ratings
Access to sleeping/powered-off computers7.1197 Ratings6.09 Ratings
Over-the-Internet remote session9.0295 Ratings9.029 Ratings
Initiate remote control from mobile8.1240 Ratings9.317 Ratings
Remote management of servers & workstations8.4251 Ratings4.76 Ratings
Remote Active Directory® management8.780 Ratings00 Ratings
Centralized management dashboard7.8188 Ratings8.514 Ratings
Session record7.9189 Ratings7.01 Ratings
Annotations7.490 Ratings5.36 Ratings
Monitoring and Alerts7.9117 Ratings7.03 Ratings
Multi-platform remote control8.4233 Ratings9.29 Ratings
Best Alternatives
TeamViewerVNC Connect
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
Splashtop
Splashtop
Score 9.2 out of 10
Splashtop
Splashtop
Score 9.2 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TeamViewerVNC Connect
Likelihood to Recommend
8.1
(343 ratings)
9.0
(36 ratings)
Likelihood to Renew
8.9
(59 ratings)
8.0
(8 ratings)
Usability
9.1
(56 ratings)
8.0
(3 ratings)
Availability
9.0
(5 ratings)
-
(0 ratings)
Performance
9.0
(5 ratings)
-
(0 ratings)
Support Rating
8.3
(69 ratings)
8.0
(4 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
Online Training
6.0
(3 ratings)
7.0
(2 ratings)
Implementation Rating
10.0
(13 ratings)
8.0
(4 ratings)
Configurability
9.0
(2 ratings)
-
(0 ratings)
Ease of integration
7.4
(3 ratings)
-
(0 ratings)
Product Scalability
9.0
(3 ratings)
-
(0 ratings)
Vendor post-sale
3.3
(3 ratings)
-
(0 ratings)
Vendor pre-sale
6.2
(3 ratings)
-
(0 ratings)
User Testimonials
TeamViewerVNC Connect
Likelihood to Recommend
TeamViewer
We plan to integrate TeamViewer with Microsoft Intune for better support assistance, asset inventory, third-party updates, and pushing Windows Update and versions. We are currently using both LogMeIn and TeamViewer but looking to move fully move over to TeamViewer, but we have both for redundancy in case one of the applications crashes, which it does happen. Especially with Apple devices, LogMeIn seems to have an easier time using un-attended access compared to TeamViewer, as well as being able to hear the audio.
Read full review
RealVNC
It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
Read full review
Pros
TeamViewer
  • Teamviewer has the ability to set up a Quick Support option so that you do not need to permanently install anything on a user's computer. The user clicks the link you send them and a temp program is installed to help with access.
  • TeamViewer's list of options, once in a session, is the best I have seen. The automatic ability to reconnect when you reboot a user's PC is particularly helpful.
  • Teamviewer easily supports multiple monitors so if on with someone that has 3 monitors you can easily click through each view.
  • Since the application has matured over the years, it has great support both from the publisher and general internet support.
Read full review
RealVNC
  • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
  • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
  • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
Read full review
Cons
TeamViewer
  • TeamViewer is very difficult to set up initially when trying to set up a permanent remote connection. It requires several steps that have to be done just right, or else it won't work, and doesn't give any indication of why it won't work.
  • TeamViewer is slow to make the initial connection.
  • Compared to other remote support products we use, TeamViewer lacks several features, such as the ability to see detailed information about a given computer without logging into the computer.
Read full review
RealVNC
  • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
  • Panel colors are blah - I would like more eye-catching colors.
  • A more consistent look with all platforms - like Mac & PC.
Read full review
Likelihood to Renew
TeamViewer
TeamViewer is everything we're looking for in a support tool, the cost for the tool is negligible with the value we receive from the tool. TeamViewer has saved us many times and continues to provide functionality and support for our devices like we haven't seen before in other tools. The ability to use TeamViewer quick connect provides efficient and non-technical ways for our non-tech-savvy end-users to get the assistance that they need while IT has the visibility and control over all of its' computer assets.
Read full review
RealVNC
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
Read full review
Usability
TeamViewer
Although the program is simple to operate on its own, determining how simple it is to use TeamViewer is extremely subjective and dependent on the particular use case. The transfer of files is also supported, and the company boasts that its transfer rate is far faster than that of any of its rivals. On-the-fly compression, which was a feature exclusive to TeamViewer, was responsible for this accomplishment.
Read full review
RealVNC
VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
Read full review
Reliability and Availability
TeamViewer
Always available if setup correctly.
Read full review
RealVNC
No answers on this topic
Performance
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
RealVNC
No answers on this topic
Support Rating
TeamViewer
I was able to talk to sales about our problem (of being charged for an additional year subscription when we had asked to cancel), and Sales and I had a nice conversation. But when I contacted TeamViewer Support by email to request that our subscription be canceled, they very "nicely" told me by email that I should have read the "fine print". And that they can "Automatically Renew" a subscription for a year if they do not receive a cancellation request a month before the expiration of the current subscription. (When I called Support, I was put on hold; and I held, and held, and held, etc.) Admittedly, part of the problem was mine. I sent in my cancellation request after the deadline that TeamViewer outlines in their "fine print". But, I still feel that TeamViewer could have or should have a policy of refunding at least a large percentage of the "Automatic Renewal" charge, especially if the customer is not utilizing the subscription.
Read full review
RealVNC
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
Read full review
Online Training
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
RealVNC
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
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Implementation Rating
TeamViewer
Implementation was easy enough that it didn't pose any problems. Training was minimal and the system works right out of the box
Read full review
RealVNC
No problem at all, love the product.
Read full review
Alternatives Considered
TeamViewer
TeamViewer is a great tool with a well-respected name and a foundation of trust with advanced and intermediate users. We used to have BeyondTrust (Bomgar) in our office and it provided equivalent feature sets but had a dated appearance. Performance with both products is exceptional, and we could only ask for TeamViewer to have a mandatory recording feature.
Read full review
RealVNC
VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
Read full review
Scalability
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
RealVNC
No answers on this topic
Return on Investment
TeamViewer
  • Since I started using TeamViewer, the number of times I have to visit clients to update our programs on the PC has been visibly reduced, which is very helpful.
  • TeamViewer not only improves work efficiency and productivity, but also contributes to work-life balance and, above all, to fast customer service.
  • It is also recommended for system administrators who cover several offices with a small number.
Read full review
RealVNC
  • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of Access devices remotelyScreenshot of TeamViewer Web ClientScreenshot of TeamViewer Tensor (Enterprise)