Exotel is a Contact Center platform for managing customer interactions across voice, video, email, SMS, WhatsApp, and social media from a unified agent desktop. The platform combines routing, agent-assistance, self-service, analytics, quality management, and deployment options for customer-service o…
Make (formerly Integromat) automates integration between applications. It features data transformation capabilities within a no-code graphic interface. The former Integromat was acquired by Celonis in 2020, and the current product Make is a Celonis brand.
eSchoolPLUS is a student information system for managing student demographics, grades, scheduling & attendance, discipline & report cards, and other information in k-12. eSchoolPLUS was developed by Sungard K-12 Education which was acquired by PowerSchool in March 2017. It is now owned and supported…
Spark Hire is a video interviewing platform. Some key features include: One-Way Interview, Live Interview, Collaboration and Shared Interview.
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions…
Celigo is an iPaaS integration platform for companies to easily connect apps, sync data, and automate processes. Integration wizards, templates, and other tools help help business users integrate NetSuite to any application or data sources.Celigo is available in four editions, and aims to meet the …
Datto RMM is a cloud-based single platform to remotely monitor, manage and support the entire customer base. Users get a multi-tenant view, automated monitoring, alerts, workflows and patch management, ransomware detection, endpoint remote takeover and control, and reporting.
HackerEarth Assessments allow you to create custom coding assessments to test technical skills to effectively recruit for technical roles. The vendor states that their AI-powered proctoring ensures accurate results that truly speak to the candidates' skills.
Degreed is a workforce upskilling platform boasting users among one in three Fortune 50 companies. It connects learning, talent development, and internal mobility opportunities to intelligence on the skills a business needs next. Degreed packages the capabilities in what the vendor provides as a s…
Text Request is a business texting platform built to ignite customer engagement. It is a plug-and-play messaging solutions to everyday communication problems that enables businesses to connect to customers anytime, anywhere. Text Request is designed to scale from one person handling a few conversati…
Socialcast was an enterprise social networking and collaboration platform acquired by VMware in 2011. The platform allowed an organization's employees to share information and documents with co-workers in real time through a Facebook- or Twitter-like news feed. VMware announced its end of availabili…
NGINX Plus is presented as a cloud‑native, easy-to-use reverse proxy, load balancer, and API gateway, from F5.
Amazon are available through Awardco for rewards and recognition. Awardco has partnered with Amazon Business to bring millions of reward choices, lower vendor fees and dollar-for-dollar recognition spend to organizations. The vendor boasts more choice, more capability, and less spend, in a simple pl…
ShareGate is an Microsoft 365 migration and governance platform that focuses on simplicity, boasting over 100,000 IT pros as users.
ManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.
worxogo nudge coach helps build high performing Sales, Customer support and Backoffice teams using Behavior science and AI. It acts like a sellers'/ agents' personal productivity coach, that analyzes how each employee is doing, understands their individual playbook and also what motivates them to …
Dotdigital is a Marketing Automation platform for building automated customer journeys, managing customer data, and coordinating personalized campaigns across email, SMS, MMS, WhatsApp, mobile push, web, advertising, and retargeting channels. Its Cross-Channel Campaign Management capabilities help m…
Launched in August, 2022 and replacing Proofpoint Archiving and Compliance, Proofpoint's Intelligent Compliance Platform offers enterprises regulatory compliance safeguards while simplifying corporate legal protection practices. The platform offers AI-powered collection, classification, detection, …
Samepage is a collaboration solution focused on file management and communication. Its extensive list of third-party integrations include part of the Adobe Creative Cloud Suite, Google Maps and Drive, and Microsoft Office.
Liquid Web is a fully managed hosting service, boasting VPS hosting on the Storm Platform, and cloud dedicated hosting on the Storm Platform. Liquid Web supports managed WordPress, managed WooCommerce, VMware Private Cloud, as well as HIPAA and PCI compliant hosting, high availability database hosti…
Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution. Mozu was acquired by Kibo Software from Volusion i…
A solution to uncover sophisticated attacks and leverage machine learning to prioritize incidents across multiple security controls based on risk score and asset value. Streamlines incident response by simplifying preparation, detection, analysis, containment, eradication, and recovery, which can in…
FileInvite automates the process of collecting information and documents from your clients. The vendor says the process is simple, and the interface is secure. All you have to do is create and send a FileInvite with the information you require. The client then uploads the files to a secure portal wh…
The Verint Intelligent Virtual Assistant (formerly Verint Self-Service solutions) is a customer-oriented knowledge management solution including technology acquired by Verint from Next IT in 2017. The platform includes voice self-service IVR, a virtual AI-guided assistant (Next IT), and Verint's own…
RDCMan, or Remote Desktop Connection Manager from Microsoft, is a utility for managing multiple remote desktop connections. Once shut down due to a vulnerability in version 2.7, RDCMan is now updated and part of the Sysinternals family of tools. The 2.8 release fixes CVE-2020-0765, the XML parsing v…