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Tableau for the win!
Updated October 06, 2021

Tableau for the win!

Aquinov Mathappan | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tableau Desktop

We heavily use Tableau to analyze student performance, student retention, and to identify students at risk.
  • Excellent data visualization tool.
  • Easy to learn and great support from the community.
  • Great ecosystem to manage data for organizations of any size.
  • Expensive for small organization
  • Product support from Tableau is limited
  • Need more easy to use templates for users who are just starting out.
Tableau Prep, Tableau Online, Tableau Desktop and Tableau Server. This stack is perfect for any data enthusiast.
If you have some SQL knowledge, possibilities are endless for a data analyst.

Tableau Desktop Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
9.3
Pixel Perfect reports
10
Customizable dashboards
10
Report Formatting Templates
8
9.0
Drill-down analysis
10
Formatting capabilities
10
Integration with R or other statistical packages
6
Report sharing and collaboration
10
7.4
Publish to Web
10
Publish to PDF
9
Report Versioning
7
Report Delivery Scheduling
10
Delivery to Remote Servers
1
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
9
Predictive Analytics
6
8.0
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
8
6.7
Responsive Design for Web Access
6
Mobile Application
6
Dashboard / Report / Visualization Interactivity on Mobile
8
5.0
iFrames
5
Themeable User Interface (UI)
5

Evaluating Tableau Desktop and Competitors

Yes - Power BI and OBIEE
  • Product Features
  • Product Usability
  • Product Reputation
Product usability and features.
Nothing. Extremely satisfied.

Tableau Desktop Support

Support is good, with community support you hardly need to use Tableau Support.
ProsCons
Quick Resolution
Knowledgeable team
Immediate help available
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
Not Sure - Not ware of this support.
Unsure - Not yet.
Haven't had such a situation yet, but mostly all questions are answered from community members.

Using Tableau Desktop

With a slight learning curve, powerful reports can be created.
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • Dashboard publishing
  • Data Connectivity
  • Creating extract to work with local data and avoid connecting live production database.
  • Fixed calculations are difficult to learn.
  • Containers are challenge to format.
  • Predictive analytics aren't are difficult to understand.
Not Sure - Performance can be better.