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Powerful, "no-frills" marketing automation perfect for small teams
May 23, 2015

Powerful, "no-frills" marketing automation perfect for small teams

Tina Peng | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 7Sheep

We implemented 7Sheep a few weeks ago and we now use it to automate all of our marketing activities. It is a great tool managing our contact list and keep track of metrics for campaigns all in one place. So far, 7Sheep has been very versatile and works well for our custom needs
  • The contact database is robust and the system is flexible enough to work for many use cases
  • They have a great understanding of the needs of SMBs and are able to not only help with implementation but also with best practices
  • The support team is super responsive and great to work with
  • The user documentation is slightly lacking
  • There's a learning curve - the system interface is not the most intuitive
  • Users can't do everything themselves, some setup tasks can only be done by the 7Sheep support team
  • We're now able to centralize all of our data and manage all different types of marketing processes in one place
  • The automation aspect is great - saves a lot of time and also forces us to actively think about our lead management processes
  • The cost of the system is worth it for email marketing functionality alone. We were easily able to replace our previous email marketing system with 7Sheep.
  • Eloqua,Marketo Marketing Automation,Constant Contact,HubSpot
7Sheep offers all the essential marketing automation functions we need at a way more realistic price for a SMB.
In terms of price and functionality, 7Sheep is the best marketing automation system out there for a SMB. The system can be a bit intimidating out of the box, and learning the system terminology and design requires an investment of time. However, most of the heavy lifting is done by the 7Sheep support team. They have been great at customizing the system to work with our processes.

7Sheep Feature Ratings

10.0
WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
10.0
Calendaring
10
Event/webinar marketing
10
10.0
Social sharing and campaigns
10
Social profile integration
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
10
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

7Sheep Support

The support team has a great understanding of the issues I've run into. Despite being on a different continent, they are always able to resolve my issues in a timely and satisfactory manner.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None