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8x8 worth it!
December 21, 2022

8x8 worth it!

Adam Jaworski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

We use VOIP phones with 8x8 work on the computer and mobile devices to communicate internally and externally. We can instant message for privacy and still have communications while in a meeting. Most issue I have is the search menu on work 8x8 (latest update) won't allow for searching.
  • calling
  • messaging
  • email notifying with voicemail
  • faxing instead of using a fax machine
  • better search feature
  • the price is expensive the but the features available helped cut out other apps

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Navisite Productivity and Collaboration (Microsoft Office 365 and MDM), Bluebeam
The company is easy to work with. Software both end user and IT is easy. The web meeting is fabulous and much better than zoom and teams. I discontinued zoom due to the amount of features and the ease of use on 8x8 meetings.

8x8 Work Feature Ratings

7.7
User templates
8
Call reports
7
Directory of employee names
8
7.6
Answering rules
8
Call recording
8
Call park
6
Call screening
8
Message alerts
8
8.3
Video conferencing
9
Audio conferencing
8
Video screen sharing
8
Instant messaging
8
7.0
Mobile app for iOS
7

Using 8x8 X Series