A useful product
July 24, 2023
A useful product
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
When working in the mental health field, we encounter various people looking for assistance or resources for themselves or others. One of the tools for communication we use is an 8x8 X Series account. Using it allows us to be in contact with our community so that we can provide them with the information they were looking for. It also helps within the company by being able to use their provided app and you can communicate with your coworkers without having to use your personal phone number or line. The only issue I have is the user interface. A lot of information can be overwhelming for some and it will take a bit longer than usual to understand how it works.
- Customer Service
- Follow-Ups from the Customer Service representative
- Receive phone calls
- Setting up Voicemails
- Better looking UI
Do you think 8x8 Work delivers good value for the price?
Not sure
Are you happy with 8x8 Work's feature set?
No
Did 8x8 Work live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Work go as expected?
I wasn't involved with the implementation phase
Would you buy 8x8 Work again?
Yes