8x8 X Series provides a great service at excellent value.
October 09, 2023
8x8 X Series provides a great service at excellent value.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
I was looking for a new supplier to replace our traditional phone system. I found 8x8 X Series by accident after seeing an advert in an airport. I didn't think they would be interested in my small business but called them anyway. They were very helpful and I now have a much better system for less than a quarter of what I used to pay. The app is excellent in that it allows me to make and receive calls from anywhere and I can get messages anywhere and anytime and don't have to give out my own number to anyone.
- excellent value
- app lets me make calls anywhere
- auto attendat is a great answering service
- much better value than previous supplier
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes
8x8 Work Feature Ratings
Evaluating 8x8 X Series and Competitors
Yes - traditional phone lines
- Cloud Solutions
- Integration with Other Systems
- Ease of Use
I was initially looking to reduce costs and the cloud nature of the system appealed to me.
I wouldn't
8x8 X Series Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, it isn't necessary for me.
I had trouble recently with my answering service and within a few minutes the support person found the issue and fixed it.