Great for multiple lines/locations
October 05, 2023

Great for multiple lines/locations

Amanda Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

What I love most about this product is the fact that I can make calls from my cell phone that still shows up as if calling from the office. Also the ability to turn incoming calls on and off when away from the office. Overall, I have enjoyed the 8x8 experience.
  • Call forward
  • Messages
  • Flexibility
  • More simplified platform for less advanced users
  • Makes managing multiple offices and lines easier

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

We sell durable medical equipment. We have multiple offices that are supported through this one product, and it serves us well as we have multiple lines.

8x8 Work Feature Ratings

Hosted PBX
Not Rated
User templates
8
Call reports
8
Directory of employee names
8
Answering rules
8
Call recording
8
Call park
8
Call screening
9
Message alerts
9
Video conferencing
8
Audio conferencing
8
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
9