A great solution for VOIP
October 06, 2023

A great solution for VOIP

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

We are a managed services supplier. In doing this we work with 8x8 to implement new VOIP systems
This addresses issues to our clients looking for a new solution for their current phone system and VOIP resolves issues where the client is rural with poor signal
We currently only have a few clients using 8x8 but are constantly expanding and have heard great feedback so far
  • Initial setup
  • Customer support
  • Quality of service
  • Making the portal more user friendly to the customer
  • We previously didnt offer VOIP solutions but now it is easier than ever
We havent used another

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

The best scenario we have used 8x8 for has been for a rural client who was using a mobile phone with patchy signal to make calls to their customers.
We implemented VOIP for them at their site and they can now make calls reliabily and they are incredibly happy with the result.

8x8 Work Feature Ratings

Hosted PBX
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10