8x8 works well for our agency
October 12, 2023

8x8 works well for our agency

Bradley Bollinger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

Integrates with Microsoft Teams for seamless communications. SMS text capability was an important feature we needed.
  • Fax, SMS
  • Easy to setup new users
  • Technical support and account rep are helpful
  • Adding / removing X1, X2 licenses on the fly rather than having to engage our account rep.
  • 8x8 services are a fraction of the cost we were paying with our old AT&T phone system, saving tax payer dollars.
  • Easy to manage Ring Groups and Auto Attendants which we use extensively
Costs were much less than Microsoft. Integration with MS Teams was a key feature our agency needed.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

I can't think of a scenario that 8x8 would be less advantageous. 8x8 capabilities should work well for any business entity.

8x8 Work Feature Ratings

Not Rated
Answering rules
9
Call recording
9
Message alerts
9
Video conferencing
9
Audio conferencing
9
Video screen sharing
9
Instant messaging
9