8x8 is our primary communication tool, connecting employees
across our head office and various store locations. We rely on its video
conferencing feature for all digital meetings within our organization.
Furthermore, our HR department finds it exceptionally user-friendly for digital
interviews and storing training videos and live demos for future reference.
It's a versatile tool that fulfills the needs of different departments and
meets all our requirements.
The analytics dashboard, especially for our contact center
operations, is a standout feature, seamlessly integrating with our CRM system.
The mobile app is equally impressive, offering all the necessary features and
ensuring smooth communication through calls, texts, and video calls. Its
user-friendliness is an added bonus.
The app has significantly improved our call routing process,
resulting in a more streamlined business operation and cost savings. I highly
recommend 8x8 for companies of all sizes – small, medium, and large.
Transitioning to the 8x8 communication system facilitates swift communication
and provides detailed reporting, making it a valuable asset for any organization.